Terrible service, no update a week after a no fault accident, no communication , no hire fare. constant having to call and being pushed between city insurance, an underwriter whom they could never c... Ver mais
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Veja o que dizem as avaliações
Had to sit twice in hold for over 90minute still not through to anyone regarding a non fault claim that hasn’t been settle since march 2021 shocking would be an understatement Update Having spoke... Ver mais
A empresa respondeu
Never had to make a claim but had a van insured with them for several years and found them to be helpful in getting a good price..not the cheapest but always in the range. Staff are knowledgeable and... Ver mais
These people are just so good. We have been fans over many years. They are everything that an on-line call centre isn't. You have specialists who will go the extra mile and know their stuff. I think w... Ver mais
Detalhes da empresa
Escrito pela empresa
Compare the cheapest car insurance, home insurance, business insurance, van insurance and more from leading insurers. Get a Quote Today - http://cityinsurance.co.uk
Informações de contato
88-89 High Street, SO23 9AP, Winchester, Reino Unido
- 01962844848
- info@cityinsurance.co.uk
- cityinsurance.co.uk
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Never had any problems with them all…
Never had any problems with them all good
Car Insurance - New Customer
On phoning City Insurance first thing on a Monday morning in September I was connected to a very nice, helpful and informative person. On taking the policy out the information for me was sent within a few minutes of ending the conversation via email. On returning my "authorisation" with one very small query I again had a pleasant email in response. It was a painless pleasant way to get my vehicle insured at a competitive price. Very impressed.
Best value and prompt service
All positive including best value on comparison sites. The policy docs arrived promptly and showed exactly what I've bought. I even got a voucher for £20 of Texaco fuel because I'd used confused.com in finding the deal. First rate all round.
Call centre excellent
Call centre excellent, quotes excellent, just moved to this company best by far!
Van insurance
A good service, had dealings with one person all through my policy renewal. Not like some insurance companies who are very disloyal to there customers. Happy to recommend them.
Good value for £££
Very impressed with city insurance
Very impressed with city insurance. By far the cheapest quote! Slashed my last years policy by 50% which is an amazing saving so thank you.
Organised and Professional
I found City Insurance Group very helpful when setting up my policy giving good advice when needed. The price of the policy was very competitive.

Resposta da City Insurance Group
Superb company.
Always had nothing but the best service. They went the extra mile when I really needed them and probably saved me a lot of money. Always easy to deal with and pleasant with it. Would highly recommend on all levels.

Resposta da City Insurance Group
Great they are simple but very upfront…
Great they are simple but very upfront nothing hidden very fair price aswell
City Insurance provide great service
City Insurance are efficient, competitive and good communicators. They actively looked for a better quote for me when my insurance was due for renewal and saved me money. Great service
Cancellation charges are not stated in…
Cancellation charges are not stated in original terms and conditions. States £50 +vat. When you cancel it is £75 + Vat and also you have to pay 15% of commission back to them. Nothing is stated In your terms and conditions when you take the policy out.
Will be taking up with obusman

Resposta da City Insurance Group
Professional
Professional, efficient, excellent value with no hidden extras.
Not great customer service
Not great customer service, late payment charges are £30 a time which is extortionate if you miss your direct debit this is automatically added even if you call direct.

Resposta da City Insurance Group
Good
I got car insurance with them wich started a few months ago, and I am pretty happy with them. Really easy and good staff
First year ok very happy with price
First year ok very happy with price . Hope my renewal next year will be as good
Great Great Great - Highly Recommended
Never had a problem! Great customer service staff and very competitive prices.
Can't comment on how they would handle a claim, but hopefully I'll never have to find out!
City Insurance were really efficient…
City Insurance were really efficient and helpful. They were also the best value for my motor insurance.
So far very happy changed car after few…
So far very happy changed car after few weeks but no problems changed over for me few pound more but in fairness was more expensive car.
No fuss extremely efficient competent…
No fuss extremely efficient competent easy to navigate my way through the online questions, to get a quote then take a
policy out. The easy way and fasts with no fuss,
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