Brad Wurtz and his team are beyond amazing in every way. They totally surpassed our expectations! Brad was always there for us no matter the time and on weekends. He is extremely knowledgeable, kin... Ver mais
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Veja o que dizem as avaliações
Worst experience I've ever had with a lender. We were supposed to close Aug 7, and we're now about 7 weeks past that date. Seller obligations were completed by Aug 2, and everything since then has... Ver mais
A empresa respondeu
I truly would like to thank Brad Wurtz and his entire team for their professionalism and dedication in helping me in my refi. I really can’t express how grateful I am for the kindness and support the... Ver mais
Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... Ver mais
Detalhes da empresa
Escrito pela empresa
At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.
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Respondeu a 100% das avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing Service to the End
Brad was amazing to work with. He stayed late to make sure I had all of my documents ready and to answer questions I had for him, even during closing, he made himself available. He is truly a remarkable person to have help service your mortgage loan, whatever type it might be. Brad was very helpful in guiding my wife and I innmaking a secured financial decision that was best for our situation. Everyone should use Brad! He won't steer you the wrong way and he will always be honest with you. Please consider him for your future mortgage needs.
DO NOT USE FOR NY MORTGAGES
DO NOT USE FOR NY MORTGAGES. What a nightmare! They kept asking for documents that were sent to them multiple times. The Closing Disclosure was not finalized until the morning of closing. I asked Ryan for my clients CD multiple times and he refused to provide it to me, I was the borrowers lawyer and he refused to send it to me. My client sent me what Ryan had sent him. Once I got the final CD from the bank, the bank attorney fee went up $550.00. The CD they provided the client said $950, then they tried to get $1500. Of course I disputed the sudden change. Not sure which was worse, Ryan refusing to send my my client's closing disclosure or him laughing at me when I asked for it again. It took months to clear this loan and the closing itself took THREE HOURS. If you need a NY loan, go to a NY broker located in NY. Having a license is one thing, knowing how to actually do the work and understanding that the buyers attorney must be provided certain documents to protect her client from fraud is another.

Resposta da Citywide Home Mortgage
Brad
Brad. It was a pleasure working with you as well! Thank you for all your help. May God Bless You and your family. 🙂
Brad was so on top of everything and he…
Brad was so on top of everything and he knew how to do his job, he was kind forthcoming with information and made the experience easy and manageable. He worked with me the whole month of March tirelessly.
Brad Wrutz made this experience great
Brad Wrutz made my experience super easy and I'm very happy with the results. He was very professional and made himself available for me whenever I had a question. He made me feel as if I was his only customer and that I was his number one priority. I highly recommend Brad Wrutz to anyone and everyone.
Brad
Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a priority. You are exceptional at what you do and we couldn’t have asked for a more knowledgeable and dedicated person to assist us through this process.
Thank you so much!
Good morning Mr Wurtz
Good morning Mr Wurtz. It's been great dealing with you and your staff and I am grateful for your help. Lots of people promised to help but never did. You guys did. And were even patient with me to guide me through everything. I will definitely recommend you guys to anyone I ever hear talking about refinancing as well.
I worked with Brad Wurtz and he was…
I worked with Brad Wurtz and he was amazing! He got everything done super quick, was extremely helpful! Had the best attitude when communicating through email or phone call. Brad overall is an amazing person and would highly recommend him to anyone looking to go through Citywide Home Mortage. Definitely hope to work with them again in the future.
This company does not pay their…
This company does not pay their vendors. When you call for past due invoices the loan officer is so offended and whats you to treat her like the money is coming out of her pocket. Apparently there is no managment so they dont return the calls. Next step is court.
Was pre approved waited 7 months for…
Was pre approved waited 7 months for our house to be built then told when it went to under writing that my debt to income ratio that had not changed during that time except for the payments I made all on time was to high. Poor communication and strung along. Dale and Grant were terrible.
Really great work
Awesome!! I will Definitely recommend to everyone I know!!
Paul Armstrong at CityWide Homes was…
Paul Armstrong at CityWide Homes was great! He was ver knowledgeable and resourceful. Helped me refinance my home and helped me with the best suitable loan that works for me with no pressure. Was able to close less than 30 days. I was very impressed. I would definitely recommend him to anyone,
Tanya G.
Paul and his team are the best
Paul and his team are the best. Paul is a master at finding the best loan for your circumstances. As well, he is an expert at navigating the VA loan process. I've used Paul on several occasions and will continue to do so in the future.
Don't miss out on excellence.
These guys are great. Fast. Accurate. Personable. Would use them again.
Dale and Grant were great. Dale (our loan officer) was especially helpful. He kept us up to date on the progress of our loan and even provided a nice "homewarming" gift after closing. I would definately use them again (except their rate was so good I won't ever need to refi again!!) If I ever buy another property, I'll talk to Dale first.
This guys did really good job really…
This guys did really good job really good servers
Incredibly fast, accurate and reliable- Citywide Home Loans
I had not heard of Citywide before my recent experience with them. This is a crazy time to buy and sell a house, but here we are again, being crazy. From my first discussion with Amy at Citywide, I knew I was in great hands. Within 24 hours, I was ready to make an offer on the house we desired, at the price we accepted, and with terms, thanks to Citywide, we were happy with. In less than 1 month, we went from offer to full closing, again, thanks to Amy and her relentlessly pushing team at Citywide. If this were normal times, this turnaround time would be considered amazing; given the market we are in today, it is nothing short of outstanding, stupendous and incredible! Thank you, Amy, Elvia and all the rest of the Citywide team who delivered this incredible performance for me!
Gavin was very responsive and helpful…
Gavin was very responsive and helpful and made process very easy.
I was a 1st time home buyer with a…
I was a 1st time home buyer with a moderate credit score buying a short sale. Susan Atkinson helped to guide me with the best loan options for my situation. A short sale, which could've taken months was completed in a matter of weeks. Any time I had questions, she answered every call and text to put my mind at ease during this process. She also helped my parents with their home loan options as well. I definitely refer her to anyone I come across that is looking to buy a new home.
It’s great Quinn and his team is…
It’s great Quinn and his team is awesome to work with
A smooth and easy process
Quinn was pretty incredible to work with. As it was my first time buying a house, no less in the hectic market of late 2021, he was always optimistic, insightful, and practiced timely communicated. Which honestly, is all I could ask for. That, and receiving answers to my questions. Which he did as well!
Most importantly, I would love to use Citywide to buy or sell my home again in the future.
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