Brad Wurtz and his team are beyond amazing in every way. They totally surpassed our expectations! Brad was always there for us no matter the time and on weekends. He is extremely knowledgeable, kin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Worst experience I've ever had with a lender. We were supposed to close Aug 7, and we're now about 7 weeks past that date. Seller obligations were completed by Aug 2, and everything since then has... Ver mais
A empresa respondeu
I truly would like to thank Brad Wurtz and his entire team for their professionalism and dedication in helping me in my refi. I really can’t express how grateful I am for the kindness and support the... Ver mais
Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... Ver mais
Detalhes da empresa
Escrito pela empresa
At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A+ SERVICE
A big, big, big THANK YOU to Maria and her team for helping me through this complicated and difficult process! They were friendly, helpful, and always open with communication and keeping me in the loop. Unexpected and sudden changes were handled professionally and all my queries answered promptly. Couldn't have done it without them!
Great Service
Great Service! Terri was wonderful to work with!
We are happy with all she did for us!
Terri is fabulous
Terri did a fabulous job helping me navigate and complete my home refinance. I previously tried with my bank and they were unable to help me. When Terri came through and helped me get a loan from Citywide, it was such a weight off of my shoulders. Plus there a couple of odd things that Mt previous lender screwed u that she was able to help me fix. Am going to recommend her to all my friends.
Easy and Seamless Home Refinance
Quinn Richins and his team at Citywide Home Loans made my refinance so easy! They were wonderful to work with and checked in every step of the way. I would recommend them to any one looking to do a home loan or refinance.
Gavin, Natalie and Taunya are amazing!
Gavin, Natalie and Taunya were all absolutely amazing! We were fairly new to the home buying process and they all made us feel comfortable and worry-free throughout the entire process. We couldn’t be happier with our choice to go with Citywide! Thanks everyone!
There were alot of roadblocks
There were alot of roadblocks but, Kristy had the answers and the knowhow to make things happen even when things looked dim. Thank you Kristy, we do appreciate your experience and your due diligence.
Challenging transaction for…
Challenging transaction for underwriter..
All went well.. clear with document request.
Fantastic customer service!
Camille is great! Best experience I have ever had with a home loan, she's there every step of the way, customer service like this is almost unheard of these days! This is the only mortgage company worth going to!
Outstanding Job!
Brock Aiken and his team did an outstanding job with our refinance. Brock was not only very personable, but very communicative and quick at getting all our questions answered. We felt informed and extremely confident that we were getting the best rate possible. Everything just seemed so easy! We highly recommend Brock and his team!
Communication is great
Communication is great! highly recommend them for your home loan, they really care about you and they make sure you know they do all they can to help you.
Citywide home loans
Citywide helped me with my original home loan and was awesome, and now helped refinance. They gave me the best rate I could find. There team is very hard working and very proficient as well as friendly. I recommend Citywide for all home loan needs.
Dream Team
Susan Atkinson was such an efficient professional - she went above and beyond!! We couldn’t have asked for a better person to help us buy our home! Not only did she work with our timelines but was very accessible for phone calls and emails.
Things went so smooth
I've done a few Refi's over the years and this one went nice and smooth. Thanks to Jeremy and Lesa for making things easy to submit and getting it done in a timely manor.
Refinance Review
Quinn was amazing to work with, and has a great team to iron out all the details!
Great to help a long time friend out in…
Great to help a long time friend out in process of getting my dream home.
Easy to communicate with and the app was super easy to see the steps that were next.
Amy and her team have helped us since…
Amy and her team have helped us since day 1 of the process of our home. First was when we called to get the ball rolling on purchasing our dream home and now for the refinancing. Great team to work with.
Customers for life!
This is the 3rd time we've used the Citywide Home Loans - and Ben Lemon's Team, specifically. We continue to be loyal customers, because we know we will get fast, accurate, friendly service every time.
Fantastic service!
Fantastic service! Very patient with covering all loan options as well as providing visual comparison to help us make an educated decision that was right for us. Stayed with us throughout the process and to the end. THANK YOU!
First time we experienced dealing with…
First time we experienced dealing with citywide home loan, from the beginning of the process to the end has not been smooth, it’s lack of communication and stressful. I don’t recommend this citywide home loans. We did refinance for 15 years to JP Morgan is the BEST.
Lack of communication and took long…
Lack of communication and took long process. Is very embarrassing situations. In the long run they help us last minute. First time happened to us.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








