C&J Marine Ltd Avaliações 

295
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It’s been a long time since I have received an above standard customer service. Great company I will be using for all my marine customers. Great products and even better service

Avaliado com 5 de um total de 5 estrelas

Fantastic experience dealing with C&J Marine receiving a warm welcome from Sally on reception, Emma the sales manager and finally Dan and Liam the fitters. We are so pleased with the results and the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Treated myself to a higher wind jib sail over the winter and enjoyed making the selection from the Used Sail list. Colin was particularly helpful regarding the sail choice which appeared totally un... Ver mais

Avaliado com 3 de um total de 5 estrelas

C&J Marine had exactly what I wanted, a Comfort Seat and I placed my order. Afterwards I was informed that the seats had sold out at the Southampton Boatshow. I was offered a refund, but decided to wa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para vela
  2. Produtor de Produtos em Tecido
  3. Fornecedor de Acessórios para Móveis
  4. Fábrica de Móveis
  5. Loja de Móveis de Jardim

Escrito pela empresa

C&J Marine is one of the largest producers of quality marine products, covers and upholstery in the UK. As well as offering a complete service for sailing yachts, power boats and motor boats, we also supply both businesses and private homes with custom-made awnings, blinds, upholstery and other textile products – all manufactured by our dedicated and experienced team at our factory in Chichester, West Sussex. Alongside our manufacturing business we stock and supply hundreds of technical fabrics and hardware ranges, for all manner of applications to both trade and retail customers.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

295 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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4,7

Todas as avaliações

(295)

47 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

it was only some end stoppers!

Talking to a human, am assuming the purchase (plugs) are a push fit?

15 de agosto de 2025
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Resposta da C&J Marine Ltd

Thank you for your review and query, we will email you with a reply to assist you. Kind regards C&J!

Avaliado com 5 de um total de 5 estrelas

Good product

Good product, slight error I believe in instructions advising 100mm in 4) think it should be 10mm. Also in 7) 1500mm of whipping twine give more than 27mm of stitching.

13 de agosto de 2025
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Resposta da C&J Marine Ltd

Thank you so much for your 5 star review and feedback. These instructions are written by the manufacturer and we will be sure to pass on your comments. Kind regards C&J!

Avaliado com 5 de um total de 5 estrelas

Fits my Suzuki 2.5 outboard.

The 'small' outboard cover works for my Suzuki 2.5 outboard. Ideally it would be an inch or two taller and I have applied a clip at the front with attached string to help secure it. Looks well made and a good price.

14 de julho de 2025
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Resposta da C&J Marine Ltd

Thank you so much for your review and feedback, we hope we can assist you again in the future. Kind regards The C&J Team!

Avaliado com 5 de um total de 5 estrelas

Needed zips in a hurry

Needed zips in a hurry . Great response to phone call and personal attention. Zips dispatched same day

11 de julho de 2025
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Resposta da C&J Marine Ltd

Thank you for taking the time to review our customer service and product, we are glad your experience was such a positive one! The C&J Team!

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, fast delivery

2 de julho de 2025
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Resposta da C&J Marine Ltd

Thank you so much for your 5 star review, we are so glad you were pleased with our service, kind regards C&J

Avaliado com 5 de um total de 5 estrelas

Replacement lazy bag and boot

The old lazy bag and boot were very worn, difficult to use and were a very tight fit for the main. It was very simple to complete the measurement template and the replacement is a perfect fit. Very easy to use, looks great and main fits really nicely. Has also transformed the appearance of the boat and nicely complements last year's new cockpit enclosure and replacement spray hood

7 de julho de 2025
Avaliação não solicitada
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Resposta da C&J Marine Ltd

Thank you so much for a wonderful review! The C&J team are delighted to hear that we have served you well and provided a product that you are so pleased with. We look forward to seeing you again should you require any more C&J products! x

Avaliado com 5 de um total de 5 estrelas

Excellent service quaiity product

Excellent service and advice, ordering over the phone and the Nautolex vinyl and adhesives were dispatched and received promptly. I have used the vinyl to replace head and wall linings on my boat, in tbe heads and a small cabin and I have to say it looks so good that I will be coming back to buy more and do the rest of the boat.

4 de junho de 2025
logotipo da C&J Marine Ltd

Resposta da C&J Marine Ltd

Thank you so much for your 5 star review! We are so glad we could be of assistance and look forward to helping you again in the future...kind regards C&J!

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Only requested samples but received very prompt response.

2 de junho de 2025
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Resposta da C&J Marine Ltd

Thank you so much for a great review! We hope that you found something you like! Kind regards the C&J Team!

Avaliado com 1 de um total de 5 estrelas

C & J will literally rip you off

C & J will literally rip you off, they charged me £1500 just for a tender roof which is very very small. They hound you for payment upfront then take months to fit it. It doesn’t even fit properly. They have really bad reviews I should have checked before hand. Shocking company

3 de abril de 2025
Avaliação não solicitada
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Resposta da C&J Marine Ltd

Mr Lockhart,

As indicated by the significant majority of our reviews, we are an ethical company who pride ourselves on delivering customer satisfaction and work tirelessly with reasonable customers to achieve that outcome.

We have reached out to you to discuss your order and remain available for a discussion.
When you asked for a quote for your all-over tender cover we did provide you with the opportunity to have a lower specification cover and you elected to purchase the premium option.

Our procedure for dealing with overdue payments is no different from other companies, and when customers who are experiencing difficulties engage constructively with us we are more than happy to work with them to find an acceptable outcome.

Our terms of business require a 50% deposit with the remaining 50% due ahead of installation. This installation cannot take place ahead of the final payment and when payment is delayed that does not make the order ‘months late’.

Regardless of the way in which you have approached the situation, we remain committed to our principles and will rectify any genuine fitting issue at our cost.

In order to proceed, it would be incredibly helpful if you could engage constructively with us and afford us the opportunity to investigate, and if necessary to remediate any genuine issues that the investigation may reveal.

Simon Chapman
Managing Director

Avaliado com 5 de um total de 5 estrelas

Shorter length of track available

Shorter length of track available. Swift despatch and delivery. Great service.

7 de maio de 2025
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Resposta da C&J Marine Ltd

Thank you so much for your great review, we are glad we could help and look forward to doing so again in the future. Kind regards The C&J Team!

Avaliado com 5 de um total de 5 estrelas

Friendly and professional service

Friendly and professional service. Happy to answer questions and extremely helpful. Highly recommended.

1 de maio de 2025
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Resposta da C&J Marine Ltd

Thank you so much for a great review! We always aim to provide the best customer service possible. We look forward to assisting you again in the future. Kind regards The C&J Team!

Avaliado com 5 de um total de 5 estrelas

Good advice and an excellent product

C&J provided good advice about the hull lining for my Jeanneau. The fabric and adhesive that they supplied was excellent quality. It was not the cheapest lining fabric but when you compare it with the competitors you can see that the extra is worthwhile.

1 de maio de 2025
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Resposta da C&J Marine Ltd

Thank you so much for the fantastic review! It is always our aim to provide the best quality products and services. We hope to assist you again soon! Kind regards from the C&J Team!

Avaliado com 5 de um total de 5 estrelas

We have made 2x purchases from this…

We have made 2x purchases from this company and NEVER been disappointed, THANK YOU 😊

22 de abril de 2025
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Resposta da C&J Marine Ltd

Thank you so much for your 5 star review! Our team are always happy to help and hope that we can do so again in the future. Kind regards the C&J Team! x

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very quick delivery. Efficient service. Good range of products.

3 de abril de 2025
logotipo da C&J Marine Ltd

Resposta da C&J Marine Ltd

Thank you so much for your review! We are so pleased to be able to assist you. The C&J Team!

Avaliado com 5 de um total de 5 estrelas

Delivery excellent......And quality…

Delivery excellent......And quality superb

22 de março de 2025
logotipo da C&J Marine Ltd

Resposta da C&J Marine Ltd

Thank you so much for taking the time to provide such a great review! We are so pleased that we could assist you with our quality products and service! Kind regards C&J Team!

Avaliado com 4 de um total de 5 estrelas

Quick response and part dispatched

Quick response and part dispatched.
A little pricey when postage added

22 de março de 2025
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Resposta da C&J Marine Ltd

Thank you for your feedback, it is always much appreciated. Kind regards the C&J Team!

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