ClarityPay Avaliações 

307
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay… super frustrating! Several calls later,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jenny was very helpful. She asked about my day and small conversation while pulling up my records, was very information with my questions and noticed there was an error with information which I gav... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

307 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(307)

295 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good Evening

Good Evening, Gabby was amazing & very knowledgeable/supportive with me on the call.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Knowledgeable and supportive is our aim for every call, Tyree. Thanks for the review!

Avaliado com 1 de um total de 5 estrelas

FORMAL COMPLAINT REGARDING LUX…

FORMAL COMPLAINT REGARDING LUX BLUEPRINT AND CLARITY PAY

I timely notified Lux Blueprint that, due to a family emergency, I no longer wished to participate in the program or continue with the associated financing. I made my cancellation request at the beginning of the transaction and clearly communicated that I did not want the loan or services to continue.

Despite my prompt notice and repeated efforts to resolve the matter, the financing has not been properly cancelled, refunded, or cleared. I have instead been left dealing with Lux Blueprint, Clarity Pay, and third-party vendors, with each party failing to provide a clear and final resolution.

I dispute the continued obligation on this account because I timely communicated my cancellation and have consistently attempted to resolve the matter. I am also concerned that the continued maintenance, collection, or reporting of this disputed account may cause unwarranted damage to my credit.

I demand that the parties promptly investigate my cancellation request, cancel the associated financing to the extent required under the applicable agreements and law, refund any amounts improperly charged, and correct any inaccurate credit reporting. I further request written confirmation of the final resolution and that no further collection activity or unauthorized charges occur while this dispute is being investigated.

I have retained records of my cancellation request and subsequent communications and am prepared to provide those records as evidence supporting my complaint. I also report them BBB for future clint buyer be ware.........

4 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Our team will be contacting you over phone and email today to review the situation in detail. If there is any challenge getting in touch, feel free to call us back at 1-800-272-6100 and request to speak to a manager.

Avaliado com 5 de um total de 5 estrelas

Thank you Barney for your attentiveness…

Thank you Barney for your attentiveness and clarity on the call! Great customer service!!

1 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Attentive and clear is exactly how a call should go, Jazmin. Thanks for the review!

Avaliado com 5 de um total de 5 estrelas

Jenny was helpful and friendly

Jenny was friendly, helpful, and walked me through how to best access my ClarityPay account.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Good to know you came away knowing your way around your account, Andrea.

Avaliado com 5 de um total de 5 estrelas

I just had Oral Surgery last week

I just had Oral Surgery last week, and I've been out from work for the past week or so...but your agent Gabi was helpful and understanding in scheduling my payment date from 9/3 to 9/10. I appreciate very much the assistance that she provided for me, and I am very grateful for that....Thank You!!

1 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Thank you for sharing, Reginald.

Avaliado com 5 de um total de 5 estrelas

The man I talked to was polite and…

The man I talked to was polite and answered my questions. Thank you Clarity Pay.

1 de setembro de 2026
Avaliação não solicitada
logotipo da ClarityPay

Resposta da ClarityPay

Glad the call did what it needed to, Lyle. Thanks for letting us know.

Avaliado com 5 de um total de 5 estrelas

The representative was able to guide us…

The representative was able to guide us through the website to answer our questions.

1 de setembro de 2026
Avaliação não solicitada
logotipo da ClarityPay

Resposta da ClarityPay

Walking through the website together beats figuring it out alone, Richard. Glad that helped.

Avaliado com 5 de um total de 5 estrelas

Jenny is was a great assistant

Jenny is was a great assistant. She was able to answer all my questions with professionalism .

1 de setembro de 2026
Avaliação não solicitada
logotipo da ClarityPay

Resposta da ClarityPay

Jaeanna, thank you for the kind words. Good to know your questions all got answered.

Avaliado com 5 de um total de 5 estrelas

I need this reversed and out my name!!

Customer Rep. Jan was very helpful she took the time to really listen and hear my problem, she gave me comfort in sharing with me a possible way or solution to resolve the issue I am experiencing. I am so pleased she is the one I connected with, the customer service was A+ thanks again!

1 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

We appreciate you taking the time to write this up.

Avaliado com 5 de um total de 5 estrelas

Eunice's Assistance

Eunice was very pleasant and knowledgeable about the material. She gave clear and concise instructions to assist me in opening my account on the website. I enjoyed working with her.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Clear instructions make setting up an account a lot easier, Gloria. Glad that came through.

Avaliado com 5 de um total de 5 estrelas

Awesome service

Getting a courtesy call to check if everything is working the way it should, if I got what I paid for and even offer to walk me through their portal was awesome. Have to say one of a kind!! Great job! Gabby was wonderful!!
Thank you!

31 de agosto de 2026
Avaliação não solicitada
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Resposta da ClarityPay

Checking in to make sure everything is working the way it should, and offering to walk you through the portal, is exactly what we want to be doing. Thanks for the review, Daniel!

Avaliado com 5 de um total de 5 estrelas

Hazel, at Clarity Pay, listened to me

Hazel took the time needed to make sure I got the link I needed for ClarityPay’s set up instructions.
She was patient and helpful.

31 de agosto de 2026
Avaliação não solicitada
logotipo da ClarityPay

Resposta da ClarityPay

Glad you got what you needed to get set up, Pat. Patient and helpful is the standard we hold ourselves to, so thanks for calling it out.

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