We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The light fixture I ordered online came on time. It was as advertised and in working condition.
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Ver mais
A empresa respondeu
I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
Informações de contato
5705 General Washington Drive, 22312, Alexandria, Estados Unidos
- +1 08779596088
- info@claxy.com
- claxy.com
4,4
Excelente
115 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
HAPPY camper now!!
I was missing one of my lights and Couldn’t get ahold of anyone at your place but later on I got a text and y’all helped me figure out what to do. Actually the mussing light came in another box the
Next day and I texted y’all to let you know I got it and that I was going keep it and return the wrong ones I ordered. I am a very happy camper now!!
8 de agosto de 2023
Resposta da CLAXY
Hello Marty. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Fasteners to mount the face plate to…
Fasteners to mount the face plate to electrical box were not included. Styrofoam packing was broke in small pieces and caused a mess
Small chip in center of bottom glass plate at hole
2 de agosto de 2023
Resposta da CLAXY
Hello Scott. We sincerely apologize for the inconvenience. We will email you and try our best to help you resolve the issue.
Resposta da CLAXY
Hello Robert. Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Stylish, rustic/industrial light
Quick and easy shopping experience and quality product.
12 de julho de 2023
Resposta da CLAXY
Hello Jordan. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Easy ordering process
Easy ordering process. Beautiful light exactly what I was looking for!
11 de julho de 2023
Resposta da CLAXY
Hello Darla. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Resposta da CLAXY
Hello Paulie. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Resposta da CLAXY
Hello Vanessia. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Excellent customer service!
11 de julho de 2023
Avaliação não solicitada
Resposta da CLAXY
Hello Rod. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
I also ordered 2 lights
I also ordered 2 lights, received only 1, their customer service number does not work, they send you an email of your order which doesn't show your item # or quantity probably on purpose, you can't track your item, it's a joke.
11 de julho de 2023
Avaliação não solicitada
Resposta da CLAXY
Hello Jud. We have shared the tracking information of the second item with you. You should have received the light by now. Thanks for your review. It helps us improve our service.
You made it very painful to do business…
You made it very painful to do business with you! Please walk the talk in customer service. I bought two wall bedroom lights that you claimed came you did not sell separate, well, I received one only. You wrote that it was not possible that I only received one, then you blamed the carrier, an internal mistake in your warehouse, told me you shipped the package of two over the 4th July weekend, not true, and in the end I received just one on July 6. Sorry, won't do business with you again.
27 de junho de 2023
Resposta da CLAXY
Hello Elvira. We would like to sincerely apologize for the fact that your shopping experience did not meet the standard on behalf of the management team. We are terribly sorry about what you have been through. We will take measures to ensure that it won't happen again in the future. Thank you for bringing this matter to our attention.
Resposta da CLAXY
Hello Irene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Good communication and delivery as…
Good communication and delivery as promised. Can't wait to get the fixture installed!
17 de junho de 2023
Resposta da CLAXY
Hello CSM. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Resposta da CLAXY
Hello Charles. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Resposta da CLAXY
Hello Tegan! Thank you so much for sharing your feedback with us. It truly means a lot to us!
I love these lights
I love these lights. Well made easy to install. Beautiful lighting. Shipping was very prompt. Great service.
23 de maio de 2023
Resposta da CLAXY
Hello Carol. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Moravian Star Pendant
Product ordered came quickly and was packaged very well. So glad you had what we needed at a discount!
19 de maio de 2023
Resposta da CLAXY
Hello Ann. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Package arrived on time and item was…
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The price was also good. Looks of good quality. Will know more after installation.
18 de maio de 2023
Resposta da CLAXY
Hello Darlene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Attractive Lamp, Attractive Price!
A very attractive ceiling lamp at a great price, delivered very quickly.
24 de maio de 2023
Resposta da CLAXY
Hello Lee. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
I bought these lamps online
I bought these lamps online, based on the picture. I happened to come across them lit up in a store. Even MORE beautiful!!
My only problem was with tracking. I could not do it. The lamps showed up only a few days after I ordered, including a holiday. I just wish I would have known for sure exactly when they were coming.
24 de maio de 2023
Resposta da CLAXY
Hello Mary. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Shipment was received quickly and…
Shipment was received quickly and accurately. The quality of the lights is excellent. Thanks!
22 de maio de 2023
Resposta da CLAXY
Hello Susan. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.