Marya came to do an end of tenancy deep clean for us on 06/06. We’ve lived in the flat for 4.5 years and it looks as good, if not better, than new after she worked her magic. Every surface is sparklin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Booked a cleaning service for end of tenancy a week in advance. Elim arrived prompt at appointment time, all material provided and worked non stop till spotless flat. Carpets well cleaned and top resu... Ver mais
A empresa respondeu
Booked an end of tenancy clean, what a superb service it was and great value. Elin was fantastic, really thorough and his attention detail was great. Lovely guy, really helpful and extremely polite. 5... Ver mais
A empresa respondeu
Booked for end of tenancy clean. Cleaned to a high standard and was signed off by the estate agent so no repeat clean required. Desi was polite, arrived on time and worked very hard. Good communicatio... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Clean&Clean. London’s premier End of Tenancy Cleaning Specialists. Get Your Full Deposit Back with our 5 Days Guarantee! Our vetted and experienced cleaning teams will ensure that your property is ready for inspection. FREE Deep Oven cleaning is included. We’ll supply all cleaning materials and equipment needed for the job, and we won’t charge you parking fees or VAT. Fixed and Transparent Pricing! For a Bespoke End of Tenancy Cleaning Service, call our friendly team today. You can book your end of tenancy cleaning service for the date and time that suits you. Our professional cleaning teams work 7 days a week including bank holidays. To find out more, please give our friendly team a call today!
Informações de contato
57 Lyttelton rd, Hampstead Garden Suburb, N2 0DQ, London, Reino Unido
- 0208 6140 730
- office@cleanandclean.london
- cleanandclean.london
4,7
Excelente
298 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Their services are all good experience…
Their services are all good experience for me.From customer service to cleaning service. Thank you
11 de fevereiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Tanya
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
OK-ish job
Hi. Chris did an amazing job in most places. However the couch was not moved or vacuumed under so had to do that myself. Also some surfaces were not wiped and I had to clean all the doors myself (first around door handle) after he left. So was ok but not brilliant
5 de fevereiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Sir/Madam
Thank you for your feedback. It's much appreciated. Please note that our end of tenancy cleaning service is guaranteed for up to 5 days and should there be any missed areas we could have arranged free re-clean service to rectify any outstanding issues. Please contact our office should a re-clean is required. Thank you
Kind regards
Clean&Clean
Fantastic end result and great customer…
Fantastic end result and great customer service too - was able to arrange everything fast and in a way that made it easy for me.
Highly recommended
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Greg
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Really great job
Really great job, flat was left really clean! Thank you!
30 de janeiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Matt
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Chris did a fantastic job!
Chris came to clean the apartment and he did a fantastic job! Left the apartment spotless and he was also super helpful! I can definitely recommend for Chris to you if you are looking to get your apartment cleaned up.
29 de janeiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Waleed
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Anelia was excellent
Anelia was excellent, professional, detailed and hard working. Would recommend!
28 de janeiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear James
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Had to clean after them.
I used clean and clean before, and had a good service without many complaints. This last time, had two cleaners coming to clean my 2 bedroom flat, paid for a end of tenancy and got a terrible job. I noted surfaces covered in dust still, asked to do them again and they were very dismissed. Very very disappointed. My partner and I had to clean the flat again after them.
6 de janeiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Tiago
Thank you for your review. We cherish our customers and we are disheartened to hear of the experience you had with your end-of-tenancy cleaning service and we would like to deeply apologize for any inconvenience caused. We have checked our system and it shows that we have provided you with a service back in August last year. Please also note that our service is guaranteed, hence if we have received a complaint from you at that time, we would have organised free follow-up visit to rectify any outstanding issues. But no complaint was received and we are shocked to find out that you were not satisfied with our services.
Kind Regards
Clean&Clean
Very Good service. Anelia was here in advance. She cleaned all the flat before the expected time. Would recommend her and Clean&Clean
Timely and efficient service
2 de janeiro de 2023
Avaliação não solicitada
Resposta da Clean&Clean
Dear Giac
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Timing was accurate and a great service…
Timing was accurate and a great service all round. Very simple process!
18 de dezembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Morgan
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Cleaner is on time and courteous
Cleaner is on time and courteous, speaks English (which is important!) and everything is cleaned to the standard.
30 de novembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear customer
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Ask for Chris for end of tenancy cleaning!
Just had my end of tenancy cleaning done by Chris. He was meticulous, and the apartment was spotless by the time he was done! Highly recommended!
24 de novembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Ken
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Very unsatisfactory
Very unsatisfactory. Cleaners are not professional. I went to check before they left the property and there was a spider web and snail in the shower
23 de novembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Javier
Thank you for your review. We cherish our customers and we are disheartened to hear of the experience you had with your end-of-tenancy cleaning service and we would like to deeply apologize for any inconvenience caused. We feel it would be prudent to clarify some of your comments.
On your arrival to the property you have noticed a cobweb in one of the bathrooms and that was quickly taken care of. There weren't any other issues identified following your thorough check of the property. Further, we have more than 30x photos clearly showing that the property has been cleaned to a very high standard.
Please do not hesitate, if we may be of any further assistance
Kind regards
Clean&Clean
Ani and her colleague did a great job…
Ani and her colleague did a great job with the end of tenancy cleaning at our apartment. I’d definitely recommend her to anyone looking for cleaning services. Thank you Ani!
17 de novembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Rob
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Ani has been an excellent cleaner
Ani has been an excellent cleaner - shows up on time, leaves everything clean and tidy, and is very nice and kind to speak to. I have worked with her twice, will call her again!!!!! Great service.
17 de outubro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Marina
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Great experience arrive on time and…
Great experience arrive on time and professional cleaning maching
18 de setembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Will
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
A million thank you for your…
A million thank you for your exceptional service! Professional, on time, super clean.
10 de setembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Yuyi
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Resposta da Clean&Clean
Dear Jimmy
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
10/10 would recommend!
Prompt, thorough, friendly and efficient.
Just brilliant!
2 de setembro de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Steven
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
Recleaning was needed
The cleaner came on time, and was polite. We were late with taking our bags out, she was understanding and started cleaning the room that was ready (to be honest, it took us 15 minutes to take our bags downstairs, so we are not talking about a huge delay).
However, the lady didn't clean the hobs, didn't clean the surfaces, didn't clean the floor, there's dust and dirt everywhere. We defrosted the fridge, as they asked us, but the lady didn't bother to clean it. I wish I could include the pictures to show it. And on top of all, she just left all the rubbish bag in front of the door - they leaked, and created more mess that we had before her arrival.
I was offered a re-cleaning.
17 de agosto de 2022
Avaliação não solicitada
Amazing and easy!
Chris did a great job and left our flat spotless and fresh. We were very happy with this service.
Thank You!
16 de agosto de 2022
Avaliação não solicitada
Resposta da Clean&Clean
Dear Cora
Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you
Kind regards
Clean&Clean
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.