Cleanster.com Avaliações 

195
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I cleaned two vacation homes for them back in May 2026, and now it’s October—yet I still haven’t received my payment. I’ve called countless times, but no one answers; I’ve sent several messages throug... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have done cleanings and went with over a month to get paid and 2 1/2 wks ago they paid me partial but still owe me 330 and they give me the run around and do not answer calls I highly recommend fo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This app markets itself as an exceptional platform for finding work, but there’s actually nothing there! There are no clients. On top of that, the starting hourly rate is a measly $20—a laughable amou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ce qui a rendu mon expérience si positive c’est le fait s’attendre qu’on me donne un programme pour l'évaluation et qu’on m'appelle plutôt pour un boulot. Ca ete un réel challenge apprécié pour moi.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

Cleanster connects you to top-rated short-term rental cleaners and we also ensure the perfect guest experience!


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(195)

74 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very satisfied!

22 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Monica, thank you so much! We're glad you're very satisfied, and we look forward to working with you again. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

Not reliable at the moment

Not reliable at the moment. I scheduled an appointment and then it got rescheduled for the next day. Nobody showed up and then it later got canceled.

19 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Joseph, we're sorry your appointment was rescheduled and then no one showed up. That's not the experience we want for you. Please email support@cleanster.com with your booking ID so our team can review it directly. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Cleanster has been my go-to platform…

Cleanster has been my go-to platform for managing Airbnb cleanings as well as providing me with properties that need a cleaner for extra income. The system is designed to handle the specific needs of vacation rentals, from quick turnovers to following detailed and time effective checklists. This makes every job efficient and ensures the space is always ready for the next guest.
The automated scheduling and clear communication have made working with them seamless, reducing the stress that can come with managing tight turnaround times. As a cleaner and a host myself, I highly recommend Cleanster to both other cleaning professionals and Airbnb hosts looking for a reliable service.

On a personal note, I have been with cleanster since the very beginning when it was still called tidy. Along for the ride with me to guide me has been Margie, an exceptional employee with a beautiful spirit and amazing attitude, I would not have even continued working if it wasn't for her and her motivation and her kindness.

20 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Joseph, thank you! We're glad Cleanster has become your go-to platform, and we appreciate you being part of the community. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Current cleanster employee.

I love working here!!!!! The staff is always friendly and there for every call. Especially when I have had problems with getting my entry code to work at the air BNB I'm tryin to clean!!! I love my job!!!

20 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Mary Liz, thank you so much! We're glad our team has been there for you, including when an Airbnb entry code wouldn't cooperate. We're grateful to have you on the team! – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

DO NOT install or purchase background

DO NOT install or purchase background. this is a fraudulent company collecting fees with no jobs available in the ATLANTA market. when ive asked for refund they've deleted the message from the system and refuse to respond.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Tracy, we're sorry you haven't found jobs in the Atlanta market after completing your background check. Job volume depends on the season and demand in each city. Please email support@cleanster.com with your account email so our team can review your account and your refund request directly. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

Dies not pay ontime

Not a good company will hold your pay better apps out there

17 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Shefell, we're sorry you're waiting on your pay. Please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Happy

The people from cleanser they so polite helps nice I’m so happy work for cleanster they payment at time respect and friendly

16 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi there, thank you so much! We're happy you enjoy working with Cleanster and that our team has been polite and helpful. Thanks for being part of the team! – The Cleanster Team

Avaliado com 4 de um total de 5 estrelas

Bonjour

Bonjour.
J'ai fait un nettoyage aujourd'hui chez une cliente sympa qui a énormément apprécié mon service.
Je prends vraiment du plaisir à travailler avec Cleanster .

11 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Bonjour Amoin, merci beaucoup pour votre avis ! Si nous pouvons améliorer quoi que ce soit, n'hésitez pas à nous écrire à support@cleanster.com. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Great support,,,always ready to help…

Great support,,,always ready to help and the understanding when there's a problem and always ready fix or make adjustments....highly recommend

11 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Edlyn, thank you! We're glad our support team has been ready to help and make adjustments when problems come up, and we appreciate the recommendation. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

I would recommend cleanster to you all…

I would recommend cleanster to you all they are always on time , and the job always gets
done right

9 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Chris, thank you for recommending Cleanster! We really appreciate it. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

They are very friendly and are always…

They are very friendly and are always présent if needed

6 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi there, thank you! We're glad you've found our team friendly and there whenever you need us. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Cleanster is a great service

Cleanster is a great service ! I started my housekeeping services through them and they are great at communicating and finding jobs that for my needs.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Alexis, thank you! We're so glad Cleanster helped you get your housekeeping services started and that the jobs fit your needs. Thanks for being part of the team! – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

Yall I went and did a cleaning job…

THIS IS FOR CLEANSTER.comYall I went and did a cleaning job October 3,2025 and I KNOW THE LADY SAYS IT TOOK 3 days to get paid but hmmm their giving off scamming because I added previous my pay method and then here it goes October 6,2025 she asked for my Venmo account stated that I will be paid today now it seams like I will have to call the police on them, google, bbb , and report fraud to the fbi because I don’t work for free and their so unprofessional yall please don’t work for them because you want get paid!!!!!! THEY SCAM PEOPLE AND BARLEY SPEAK ENGLISH

2 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi there, we're sorry you're waiting on payment for your October 3 job and had trouble with your payment method. Please email support@cleanster.com with your account email and booking ID so our payout team can review it directly. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Cleanster

I like that Cleanster offers support to cleaners, and a constant guide, the payments are faster more often and also the experience with the team in general is always constructive and respectful

5 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Gabriel, thank you! We're glad you've found our support and guidance helpful and the team constructive and respectful. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

This app is so useful

This app is so useful! I really enjoyed my experience. So easy to use and the cleaners are the best!

29 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Geneviève, thank you! We're so glad you find the app easy to use and that your cleaners have been the best. We look forward to your next clean! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

My first ever job in Canada

My first ever job in Canada, thank you for giving me that chance to get a job it’s been a year with you all and it’s been amazing. Especially the customer service that’s my favourite part. Thank you.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Ayoola, congratulations on a year with us, and thank you for such a kind message! We're honoured to have been your first job in Canada, and we're grateful to have you on the team. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Reliable

They response to calls untime for any issue

2 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Omo, thank you! We're glad our team has been quick to respond whenever an issue comes up. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Verry nice app

Verry nice app

26 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Audrey, thank you so much! We're glad you like the app. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

It’s a great app

It’s a great app. The ladies that run it are super helpful and amazingly friendly. Pay is pretty quickly.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Dawn, thank you! We're glad our team has been helpful and friendly. Thanks for being part of the Cleanster team! – The Cleanster Team

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