Cleanster.com Avaliações 

195
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I cleaned two vacation homes for them back in May 2026, and now it’s October—yet I still haven’t received my payment. I’ve called countless times, but no one answers; I’ve sent several messages throug... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have done cleanings and went with over a month to get paid and 2 1/2 wks ago they paid me partial but still owe me 330 and they give me the run around and do not answer calls I highly recommend fo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This app markets itself as an exceptional platform for finding work, but there’s actually nothing there! There are no clients. On top of that, the starting hourly rate is a measly $20—a laughable amou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ce qui a rendu mon expérience si positive c’est le fait s’attendre qu’on me donne un programme pour l'évaluation et qu’on m'appelle plutôt pour un boulot. Ca ete un réel challenge apprécié pour moi.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

Cleanster connects you to top-rated short-term rental cleaners and we also ensure the perfect guest experience!


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(195)

74 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Executed every task i provided very…

Executed every task i provided very thorough deep cleaning and person arrived on time very demure

8 de maio de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Drea, thank you! We're glad your cleaner arrived on time and handled every task with a thorough deep clean. We look forward to your next clean! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Very fast response

Very fast response. I needed an apartment cleaned same day and they assigned someone immediately. It was perfect timing. She did well. Will definitely be using cleanster again

13 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Elizabeth, thank you! We're glad we could get your apartment cleaned the same day and that your cleaner did well. We look forward to your next clean! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Friendly Helpful

I have performed 858 cleans for Cleanster and they have been one of the best company that I have had the pleasure of working with. Cleanster staff are all friendly, helpful and quick to respond if ever needed. I highly recommend Cleanster as an employer and a cleaning company.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Priscilla, 858 cleans is amazing, thank you! We're so grateful for your hard work and kind words, and proud to have you as part of the team. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Cleanster Pro is absolutely amazing!

Cleanster Pro is absolutely a revolution! Customer Service is top notch! They are there for you every step of the way. They understand human nature fusing with economics. Truly a partner towards life!

7 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Joseph, thank you for such an enthusiastic review! We're glad our customer service has been there for you every step of the way. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

I have done 30 jobs with Cleanster

I have done 30 jobs with Cleanster! They pay for all their jobs. I mean even when I had any issues with addresses missing apartment numbers, payment mentioned on my account and not received, customer stating they were going to be home and they were not. Support is quick to render any payments and they always get you the answers you need. The app sometimes can lag but just come off of it and go back and it works fine. The clients you work for are super friendly. I have never had a bad experience with them always respectful and they let you work. The hardest thing maybe parking at some of these apartment buildings because once I got a towing sticker on my vehicle because I wasn't a resident and the parking garage key was taken. Incidental things like that may happen but nothing major. Overall I like working for Cleanster they are understanding and always have many opportunities for reliable workers.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Cris, congratulations on 30 jobs, and thank you! We're glad our team has helped sort out issues like missing apartment numbers. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Je travaille pour l’application depuis…

Je travaille pour l’application depuis 2018 à nos jours avant il était aceby après il devient tidy a Cleanster je ne suis jamais déçu meilleur application pour les mamans les étudiants et étudiante je vous recommande fortement cet Application qui devrait être le Numéro 1 du Canada 🇨🇦

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Bonjour, merci pour votre fidélité depuis 2018 ! Nous sommes ravis que l'application vous convienne si bien et heureux de vous compter dans l'équipe. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Good way to make extra cash

The Cleanster app is great. Reliable when you need the extra cash. My cleanster app support technician Margie is wonderful to work with, professional and smart. The money is deposited quickly no problems. Overall, I give the cleanster team five stars!! 🤩🤩🤩🤩🤩

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been working with Cleanster Pro…

I’ve been working with Cleanster Pro for quite some time, and I must say it’s a fantastic team. They are very professional, understanding, and attentive. Not only do they allow me to have flexible hours, but the pay is also fair.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Alicia, thank you! We're glad you've found the team professional and attentive and that the flexible hours work for you. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Great experience!

Well, I have used Cleanster for over a year and a half now, and I got to say that they have been very comprehensiva with my schedules, they have supported me and make me grow as a cleaner.
They pay fairly, they consider your needs and constantly are aware of your needs.
Highly recommended, they are a good team. 😊

7 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Diego, thank you! We're glad you had a great experience. – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Great experience with this companionship …

Great experience with this company everyone is very nice , any issues get solved quickly , payments are always on time , I’m very grateful thanks to them I get to enjoy life more conveniently GOD Bless their hearts

7 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Sahmeer, thank you so much! We're glad issues get solved quickly and that working with Cleanster helps you enjoy life more. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

Priscilla was amazing

Priscilla was amazing

Had a best deep cleaning service from Priscilla and the Cleanster support team were amazing

1 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Paul, thank you! We're so glad your cleaner did an amazing job, and we'll be sure to pass your kind words along. We look forward to your next clean! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

My experience working for Cleanster’s

I highly recommend Cleanster’s for moms that have to put their kids on and off the bus. This would fit perfectly in your schedule. If you’re trying to make some extra money I have done over 66 jobs with Cleanster and I’ve had no issues with my payment or anything else as long as you submit your before and after photos and doing your job like you’re supposed to there’s no issues. I enjoy working with them.

7 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Chasity, thank you, and congratulations on over 66 jobs! We love that Cleanster fits around the school bus schedule for you. Thanks for being part of the team! – The Cleanster Team

Avaliado com 5 de um total de 5 estrelas

My experience as a cleaner.

My experience with cleanster has been an awesome one. My relationship with the backend staff has also been great.
The system provides me with a great opportunity of meeting clients of different class and background. I have not had an issue getting paid for jobs done.
In summary, it's been a great pleasure working with Cleanster. I will gladly recommend it for everyone who wants a perfect cleaning and or cleaners.

Iroha Ebi.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Iroha, thank you for sharing your experience as a cleaner! We're grateful to have you on the team. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

I’ve read a lot of these reviews and I…

I’ve read a lot of these reviews and I have to agree. Clenster Pro does not pay out. They do not communicate and yes it’s very bad for business. I also did work for them and have not gotten paid. That is very very unprofessional while being a pro then you get to see the app exactly for what it is. I would not recommend anyone do a background check or even initiate this app if you are a pro cleaner. they do not believe in paying out once the work is done. It’s very time-consuming and they take up a lot of your time while you are getting the job done and even after it it’s like pulling teeth to get them to pay out.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Desma, we're sorry you haven't been paid for your work and had trouble reaching us. Please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

I signed up to be a pro

I signed up to be a pro. Paid the background check and set everything up.. that was 6 months ago and not one job offered or have I ever found one either. DENVER is a big city. Telling me no jobs? Total scam. Not recommend.

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Daniel, we're sorry you haven't been offered a job in Denver since signing up. Job volume depends on the season and demand in each city. Please email support@cleanster.com with your account email so our team can review your account and help you find work. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

You have to beg them to pay you the…

You have to beg them to pay you the earnings you slaved for! They will call and text you a million times to make sure you go to the job then disappear once the job has been completed

26 de agosto de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Charmaine, we're sorry you've had to chase your earnings after completing your jobs. Please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Avaliado com 4 de um total de 5 estrelas

Good cleaning service. Would recommend

i have used Cleanster for about a year now and their cleaners generally do a good job. i have had several different cleaners over the year. The last cleaner chipped a piece of my furniture and Cleanster took responsibility and compensated me for it. Overall their service is very good and flexible and all done via app that is easy to use.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM THEIR OWN WORKERS!?!?

HEAR ME OUT ON THIS.
Been with these guys for YEARS, y'all. (As a pro, not a customer).
Yeah, there's not a lot that comes thru from them in my area but on the occasions I am able to snag a job, it's usually a simple enough thing to get done and get paid.
But recently I did 2 jobs in one day. the cutest $99 the second one $70.
Someone tell me why I got the $70 but not the 99, and no one has any answers for me as to why that is. In fact they've BASICALLY GHOSTED ME AND REFUSE TO ANSWER MY TEXTS OR EMAILS TO SUPPORT. wtf.

21 de julho de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Lisa, we're sorry to see this. If you're waiting on payment, please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Avaliado com 2 de um total de 5 estrelas

I’m a cleaner

I’m a cleaner. It took me over a week to get ahold of someone to fix my payments. I sent several emails, I finally found a phone number to call, left several messages and no one ever called me back. I finally had to message them on Instagram and ask for whoever was on the other side to look into my account and make sure I was finally receiving payments. Something was wrong on my account, but I was never notified of it. The persons on Instagram was really nice and worked fast to make sure I was finally paid. This being said, I’m extremely frustrated with the overall app and experience with lack of customer service and being able to talk to literally anyone. The message always says someone will get back to me in a few hours. That is never the case. I won’t be encouraging my clients to sign up to use this app to book me, I will be finding an alternative.

19 de julho de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Noel, we're sorry it took over a week to reach someone about your payments and that your messages went unanswered. If anything is still outstanding, please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Avaliado com 1 de um total de 5 estrelas

I have done 2 jobs for them in the past…

I have done 2 jobs for them in the past few weeks and they ran me all over hell and half of Oklahoma because of their lack of communication with cleaners and customers. Note I have not been paid for either job and no matter how many times I chat or email or call…nobody can respond and tell me why they haven’t paid me

18 de julho de 2025
Avaliação não solicitada
logotipo da Cleanster.com

Resposta da Cleanster.com

Hi Rory, we're sorry about the back-and-forth across Oklahoma and the communication gaps on your two jobs. Please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

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