Clear Creek Legal Avaliações 

125
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have been dealing with serious issues with Clear Creek Legal since May 2023. During this time, one credit card account was placed into litigation, one separate account was sent to collections,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Honestly I was very skeptical at first, had unplanned debt from having an unexpected beautiful baby boy and having to to move etc. Unfortunately all during and right after covid. I must admit they hav... Ver mais

Avaliado com 1 de um total de 5 estrelas

They assigned me an attorney to reach out to when my creditors start contacting me. I have called her MILLIONS of times with no answer or call back. My credits are about to hit collections and my cred... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been getting endless calls and emails from creditors since I got with Clear Creek Legal, because I had kept up with the bills beforehand. However, it was made clear to me that it would be severa... Ver mais

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(125)

1 avaliação nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I’m able to quickly go online .

I’m able to quickly go online and find my balance, my deposits and if there are any changes to my status on accounts. I didn’t like the short window I had to respond back to an offer that was made. I was at my doctors office and couldn’t get to my phone quickly enough and when I responded I was informed that the deal had gone away. That’s why I’m giving a 4star instead of 5stars.

12 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

So many promises made

So many promises made, none of them kept! I asked many questions before I signed on. NONE of the answers were truthful. I've since called with other questions. I was given the answer that seemed to appease me, to only be told 2 months later a contradictory answer! I was told there would be a 6 month review, didn’t happen. I was told I would be contacted and would have to approve any settlements, didn't happen. I received an email telling me a settlement had been accepted. I should have done more research before I made a decision.

15 de dezembro de 2023
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Resposta da Clear Creek Legal

Dear Cecelia,

We are truly sorry to hear about your negative experience and that we did not meet your expectations. Your feedback is important to us, and we appreciate you sharing your concerns. Thank you for taking the time to leave a review. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon.

Sincerely,

Clear Creek Legal

Avaliado com 1 de um total de 5 estrelas

They assigned me an attorney to reach…

They assigned me an attorney to reach out to when my creditors start contacting me. I have called her MILLIONS of times with no answer or call back. My credits are about to hit collections and my creditors are pissed. Attorneys name is JENNY ROACH. The rep i was talking to has not gotten back to me or bothered switching my attorney. Super unprofessional to assign an attorney who does not get back to you or pick up calls that are important. You pay them monthly and no work gets done.

1 de novembro de 2023
Avaliação não solicitada
logotipo da Clear Creek Legal

Resposta da Clear Creek Legal

Hello MB,

Thank you for sharing your experience. We're very sorry to hear about your negative experience with our attorney. We will address this issue immediately. Thank you for bringing this to our attention.

Sincerely,

Clear Creek Legal

Avaliado com 5 de um total de 5 estrelas

This is not a loan!

I've been getting endless calls and emails from creditors since I got with Clear Creek Legal, because I had kept up with the bills beforehand. However, it was made clear to me that it would be several months before any deals were made. Once I understood that, I could ignore these calls with confidence. Great feeling now that a deal has been struck.

15 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

This process was SOOO worth it.

This process was sooo worth it. Clear Creek Legal took control and rocked it. I am so happy that they were there for me, I couldn't have done it myself.
Thank you for your great work. Everyone was so professional and friendly. Always had an answer to my questions.

15 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

They give you hope.

Everyone that I speak with with incredible nice and patient. They answer every question with such compassion. They make you feel so much better about the financial situation that you have gotten yourself into. They make you believe in the light at the end of the tunnel.

6 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

very good company

very good company. I did what they recommended and their system works. They worked well with me and kept me informed of what was happening.

13 de dezembro de 2023
Avaliado com 3 de um total de 5 estrelas

Unclear information

They seem to not explain things very well. We were never told that they wouldn't negotiate with a creditor until the account was charged off.

13 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Information was clear

Information was clear. Communication was excellent and I could reach someone by telephone during business hours and that person was informative and helpful. The plan delivered as promised and it was highly helpful to financial ease.

12 de dezembro de 2023

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