CEB has been wonderful. They did all they possibly could to ensure we get a boiler when budget was tight. The plus side was they are a heck of a lot cheaper than British Gas and provide a longer warra... Ver mais
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Super service. The engineer, came as arranged. Despite the 100% warning of heavy rain it stayed dry. Working on his own, he was very efficient, kept the place clean and installed both parts with min... Ver mais
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So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Ver mais
A empresa respondeu
A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- também em
- Empresa de energia solar
- Fornecedor de Caldeiras
- Fornecedor de equipamentos para energia solar
- Serviço de Instalação de Gás
Escrito pela empresa
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
Informações de contato
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Reino Unido
- 01274 214557
- info@cleverenergyboilers.co.uk
- cleverenergyboilers.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor level annual service and customer support. Reviews on here focus on boiler…
Reviews on here focus on boiler installations not service plan performance. Been with Clever Energy 4 years post boiler installation, the level of customer service is very poor, dreadful waits via telephone, even longer waits via email and frequent cancelled service appts the day before despite being made several weeks in advance meaning a couple months go past. You’re tie’d into their 10 year service plan so over a barrel so think carefully about that service plan.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your feedback.
We are sorry to hear about the inconvenience you have experienced with your service appointments and the delays in getting your service completed.
We fully appreciate that having an appointment cancelled at short notice, particularly when it has been booked several weeks in advance, is extremely frustrating.
While the cancellations on this occasion were due to unforeseen circumstances, we recognise the inconvenience this has caused and apologise that your experience has not met the standard of service we aim to provide.
Your case is now being overseen directly by our Clever Care Manager to ensure that the matter is progressed appropriately. We can confirm that your service appointment has been rebooked for next Thursday.
Thank you for your patience while we work to resolve the matter.
Thanks
The Clever Energy Boilers Team
gob well done
From start to finish the service was first class theo the engineer just got on with the service and left the work area as he found it and we get another year of having a safe boiler thanks clever energy boilers
12 de agosto de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
we have 3 properties and all 3 were…
we have 3 properties and all 3 were done at same time by same engineer
13 de agosto de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Annual Boiler Service
Annual boiler service carried out yesterday, 10th August, the engineer Mr Awes Ahmed arrived on time and as advised. He was polite and courteous and carried out the service efficiently and tidily. Highly recommended. Thank you,
10 de agosto de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
everything went smooth
they turned up when they said ,did the job in the the time scale they said ,cleaned and tidied up after them selfs ,instructed well how to use system ,they did a very good job as i am a electrical contractor and every thing fitted was as it should be
4 de agosto de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
I had 25 solar panels installed
I had 25 solar panels installed.
The work from quote completion was done professionally and on time. I am enjoying it's benefits recommending to all my friends and neighbours. Thank you 😊
12 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
Solar panels work superb.electric bill…
Solar panels work superb.electric bill for 2025 was zero that's with running an EV doing 6000 miles a year.highly recommended
24 de julho de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
boiler and a solar battery review
I have had a boiler and a solar battery from this company and both have been well priced and the installation was excellent. I have had no problems with either product.
24 de julho de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
From the first call with James from…
From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler I would like, where the boiler was situated, how many bedrooms, bathrooms and radiators were in the property, where the existing boiler was located and where it vented the exhaust. He requested photographs which I supplied and he came up with a very reasonable estimate. He explained in detail what we would receive in the install, how long it would take, and the after care for the boiler.
The agreed date of the installation, a smart and very polite engineer arrived on time at 8:00am and explained everything with my mother, who this boiler was for. He put down carpet protection and commenced work. Once the install was complete he sat down with my mother and explained the wireless thermostat and how to work it, going through step by step while my mother operated it. He left the house spotlessly clean as he found it. Excellent company from the beginning to the end. Highly recommended.
16 de junho de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Fabulous service from start to finish
Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service plan .. good old customer service .. keep up the good work guys
4 de maio de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great service and always friendly and…
Great service and always friendly and helpful. Definitely recommend
23 de junho de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Just had annual boiler service
Just had annual boiler service. Excellent job done highly recommend.Great staff and always kept informed what time they are coming.
19 de maio de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Was given all the information I needed…
Was given all the information I needed clearly & professionally
15 de maio de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Extremely poor experience — delays, poor installation, misleading warranty and dreadful aftercare
I had an extremely disappointing experience with this boiler supplier and would strongly caution others before using them.
The installation was delayed repeatedly despite there being a very vulnerable person at home who was reliant on heating and hot water. Communication throughout was poor, and there seemed to be little urgency or concern for the impact this was having.
The HIVE installation was also mishandled, which resulted in further days without heating. This should have been a straightforward part of the job, but instead it caused additional stress and inconvenience.
The biggest concern, however, was the so-called warranty. It was presented in a way that gave the impression of proper manufacturer-backed cover, but in reality it does not appear to be a Bosch warranty. It is effectively their own warranty, with extensive exclusions, and requires the boiler to be serviced yearly by them through their own service plan. Otherwise, they state they will not honour it. In my view, this is highly misleading and gives customers a false sense of security.
The quality of the installation was also very poor. Within days of the boiler being fitted, the ceiling developed significant leaks on two separate occasions. This had never happened before in the 16 years we have lived in the property. The timing speaks for itself.
Worst of all, once the boiler was installed, the aftercare was awful. They were rude on the phone, showed no real interest in resolving the issues, and seemed to want nothing more to do with us once payment had been made. There was no meaningful attempt to take ownership, offer solutions, or reassure us.
Overall, this has been a stressful and upsetting experience involving delays, poor workmanship, misleading warranty terms, and unacceptable customer service. I would not recommend this company.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
We’re genuinely sorry to read about your experience, it clearly fell short of the standard we aim to provide.
We understand that our Managing Director has now been in direct contact with you to discuss the matter and work towards a resolution. We are committed to resolving this properly and ensuring any outstanding issues are addressed.
Thank you for taking the time to share your feedback , it’s not the experience we want any customer to have and we will use this to improve both our service and aftercare going forward.
Thanks
Clever Energy Boilers
Clever Energy Boilers... A pleasure to deal with from start to finish...
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what needed doing and worked efficiently and cleaned up afterwards ! Special mention to James in Sales who helped me throughout the whole process ! Massive thanks to all involved.
8 de abril de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great service
The engineer was very quick helpful with what he told me to do on a leaky valve so i could change myself was a great help throughout the service cheers.
1 de abril de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Very satisfied with the company's work
Very satisfied with the companies work. They were very efficient in providing me with the information that I needed and getting back to me if I had any queries.
The work was carried out to my satisfaction and I would certainly use them again if I required more solar panels etc.
No hesitation in recommending them to others.
27 de março de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Reliable and professional
The engineer was on time, explained what he was doing and left everything tidy
18 de março de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
I’ve been with them for a few years…
I’ve been with them for a few years now.Never a problem.. great friendly service..
4 de março de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
A huge thank you to Mark and Chris for…
A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed the boiler and Hive system quickly and left the house spotless.
We also really appreciated the expert advice on how to tackle our low water pressure issues. It’s rare to find a team this professional and helpful. Highly recommended!
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
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