CEB has been wonderful. They did all they possibly could to ensure we get a boiler when budget was tight. The plus side was they are a heck of a lot cheaper than British Gas and provide a longer warra... Ver mais
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Veja o que dizem as avaliações
Excellent service from start to finish. Detailed quotation & fair price . The installation guys were friendly & professional &left everything clean & tidy. Would highly reccomend.
Super service. The engineer, came as arranged. Despite the 100% warning of heavy rain it stayed dry. Working on his own, he was very efficient, kept the place clean and installed both parts with min... Ver mais
A empresa respondeu
Great sales , service, price and of course after care. What’s not to like. I’ll be returning to the Clever Energy team for my future energy hardware needs!
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- também em
- Empresa de energia solar
- Fornecedor de Caldeiras
- Fornecedor de equipamentos para energia solar
- Serviço de Instalação de Gás
Escrito pela empresa
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
Informações de contato
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Reino Unido
- 01274 214557
- info@cleverenergyboilers.co.uk
- cleverenergyboilers.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought us in from the Cold
Where do I begin our aged boiler went bang a few months ago and the house has been geting colder and colder as time went by. So I put a request out for boiler quotes and got Clever Energy Boilers phone call. We discussed a boiler and what it was needed for. I informed him we needed finance That was no problem Russell arranged that not a worry. BUT here comes the surprise he said installation would be booked in on Monday !!! and this was friday. So a time was booked for 8 - 9am . The engineer turned up at 8.17 am - informing us we would be without water for 4 and a half hours and wow he was right. After the install showed me all the work he had done a great job and he cleaned up after himslf too. After showing the wife how things worked he left . We are blown away with the profesional job done and in such short time. Feel so happy that a big company could make you feel so special and give such a great service. Would not hesitate to recommend this company. Thank you All for great service.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great and fast service
Great and fast service
All very friendly and professional
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Extremely quick response
Extremely quick response, efficient in all aspects, competitive price. A very competent heating engineer fitted the boiler the next day. I fully recommend this company.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Recommended Provider
What a really easy process. Quoted over the phone (great price), sent photos to clarify my current boiler condition etc. Booked, and fitted. Plumber was great , respectful of my property, knowledgeable and clean... All old materials removed.
Recommended Provider.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Boiler conversion condensing boiler to combi boiler. From first contact via phone to fitting…
From first contact via phone to fitting of the new boiler the process was seamless. James was very helpful via the phone call & video call. Job was booked for the 24/11/24.Darren and Chris arrived to fit the new boiler at 8:30 job was completed by 16:00 professional and friendly and very helpful. No issues whatsoever. Thanks
24 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Boiler fitter was efficient
Boiler fitter was efficient, quick, knowledgeable and tidy. Explained how boiler works ie how to top up pressure if pressure drops. Tided away any mess including old boiler and all packaging.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Prompt and quick to respond and quote
Prompt and quick to respond and quote. Engineer who came out to complete new combi boiler install was polite and tidy, willing to investigate small radiator heating issue.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Clever Energy we're very friendly
Clever Energy we're very friendly, fast and efficient in dealing with my urgent replacement boiler
21 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Highly recommend Clever Energy
Clever Energy worked closely with me during the sales process, answering all my questions. Communication was clear throughout. The engineers arrived promptly, installed the boiler swiftly and cleaned up after themselves. Would thoroughly recommend Clever Energy.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Absolutely fantastic company
Absolutely fantastic company everything when exceptionally well from start to finish. Great service from the office staff and brilliant engineer nothing was too much trouble. And at nearly £2000 cheeper then other like for like quotes an amazing price as well.
Would highly recommend them no problem at all
18 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Super service well planned and executed
Super service well planned and executed
7 de outubro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great customer service Mamrez
Great customer service Mamrez, thank you!
16 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great price, swift installation
Was quoted a very competitive price, install was quick and to a good standard, engineer was friendly and would recommend to anyone looking to get their boiler replaced.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Happy with friendly approach and…
Happy with friendly approach and explanation of expertize
11 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Fantastic customer service as usual…
Fantastic customer service as usual from Clever Energy Boilers. Very efficient and great pricing.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Misleading Warranty Information & No Follow-Up After Complaint
UPDATE: Moved from 1 star to 2: I have had to write two letters and I had to speak to Citizens Advice as Clever Energy didn't reply to my issues, detailed below, in two months but have finally been in touch after I wrote this and we have come to an agreement. Unfortunately the filter they fitted wasn't Bosch so it has invalidated the Bosch warranty which I would have preferred but they offered me a bit of compensation and I'd prefer to close this off than let it drag on. They are going to look after my servicing so I will keep my fingers crossed that the ongoing service will be better and I can upgrade the review again.
ORIGINAL POST:-
I was initially very happy with the installation of my new boiler by Clever Energy Boilers, but the experience since has been extremely disappointing.
At the point of sale, I was reassured that my boiler would come with a 10-year Bosch warranty, plus an additional 4 years if I used them for annual servicing — which I thought seemed very fair at the time. However, I later received conflicting information suggesting that this wasn’t the case because a different filter had been fitted.
I also received follow-up calls claiming my boiler hadn’t been properly registered, despite being told everything was already completed. I raised a formal complaint in September, chased it again on 19 October, and received a call promising a response later that day or the next — but weeks later, I’ve still heard nothing.
The installation itself was fine, but the after-sales service, communication, and misleading warranty information have been very poor.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for your review.
We’re very sorry for the issues you’ve experienced following your boiler installation. This is certainly not the level of service we aim to provide and we completely understand your frustration given the conflicting information and lack of communication you’ve received.
Rest assured that our Sales Manager, Lee Gardner, is looking into this as a priority. He will be in touch with you very soon to review the matter in full and provide you with clear, accurate information regarding your warranty and registration, as well as an update on your complaint.
Thank you for your patience and once again, please accept our apologies for the inconvenience caused.
Thanks
The Clever Energy Boilers Team
Always helpful and a pleasure to deal…
Always helpful and a pleasure to deal with .
6 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Very helpful
Very helpful, great service every year. Very reliable
7 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
I’ve been a loyal customer for the past…
I’ve been a loyal customer for the past five years, and I can confidently say this company sets the standard for excellent customer service. Every interaction has been smooth, professional, and hassle-free from start.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Polite and Professional
Clever Energy boilers always phone me at the same time each year to book on my annual service. They are always polite and professional, thanks Mamrez!
4 de novembro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
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