CEB has been wonderful. They did all they possibly could to ensure we get a boiler when budget was tight. The plus side was they are a heck of a lot cheaper than British Gas and provide a longer warra... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent service from start to finish. Detailed quotation & fair price . The installation guys were friendly & professional &left everything clean & tidy. Would highly reccomend.
A empresa respondeu
Super service. The engineer, came as arranged. Despite the 100% warning of heavy rain it stayed dry. Working on his own, he was very efficient, kept the place clean and installed both parts with min... Ver mais
A empresa respondeu
Great sales , service, price and of course after care. What’s not to like. I’ll be returning to the Clever Energy team for my future energy hardware needs!
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- também em
- Empresa de energia solar
- Fornecedor de Caldeiras
- Fornecedor de equipamentos para energia solar
- Serviço de Instalação de Gás
Escrito pela empresa
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
Informações de contato
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Reino Unido
- 01274 214557
- info@cleverenergyboilers.co.uk
- cleverenergyboilers.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Came at the time stated friendly and…
Came at the time stated friendly and informative gave us some tips on how to care for the central heating and didn't sing too loud😙🤗
30 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Jan1…
Thanks for giving me chance for price on my services for next 3 years greatly appreciated
Regards Jan Greaves
29 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Engineer was very prompt and was…
Engineer was very prompt and was excellent at his job. Very clean and tidy and extremely good at his job.
5 de março de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Mamrez in the Warranty department was…
Mamrez in the Warranty department was great! Very helpful and pleasant.
25 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Engineer excellent at his job
Engineer excellent at his job . All cleaned up after the job .
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Service debacle
This company seems happy to take the money for an annual service but getting them to do the job properly is another thing altogether. We paid for a treatment they recommend every couple of years but when the service was carried out no treatment or record of payment has been acknowledged. They said they will call back in an hour so far it's been nearly 3 hours and I'm off to work in a minute. No doubt I'll have to call them again in the morning and wait half an hour to get through
23 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for your message, we’re very sorry to hear about your recent experience.
We sincerely apologise for the inconvenience you've faced in trying to receive the full service and treatment you paid for.
The delays in communication and the lack of follow-up are unacceptable.
Please rest assured that your concerns will be followed up with the appropriate team to ensure this is addressed properly and that any outstanding work is resolved without further inconvenience to you.
Thanks
The Clever Care Team
The engineer was very helpful and…
The engineer was very helpful and efficient and explained everything he was doing
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Theo came today lovely chap so helpful
Theo came today lovely chap so helpful, explained everything to us very pleased with everything.
22 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great service
Really great service from start to finish. Tidied up after themselves and explained everything to me before they left so I understood.
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Mamrez Hussain - thanks!
Pay attention to the fine print and the warranty offered for the boiler.
The installation went very well and the engineer was patient and respected our property.
After installation, Mamrez Hussain was very kind and offered me a very good deal for the yearly servicing. Thank you, Mamrez.
18 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
We would greatly appreciate any additional feedback you can provide on how we could have made your experience a 5-star one. If you're willing to share your thoughts with us directly, it would be most welcome, you can do this by e-mailing either jon@cleverenergyboilers.co.uk or tim@cleverenergyboilers.co.uk
In the meantime, if you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
great service from start to finish
great service from start to finish.
quick to respond to my first enquiry.
good price.
skilled engineer who worked in a very clean and well organised manor.
A VERY HAPPY CUSTOMER
2 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great
Left the keys and when we got home all was finished and working.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
We've been with Clever Energy for a few…
We've been with Clever Energy for a few years, never had any issues and great customer service. Good prices and plans too.
10 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Happy with the boiler and annual…
Happy with the boiler and annual service made.
8 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Brilliant service
Brilliant service, all ways at the end of the phone, would highly recommend this company
7 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
One off the best fast bookings for…
One off the best fast bookings for service and 14 years extended warranty definitely one off the best
9 de abril de 2024
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great Service for the last 10 years
We’ve been using this company for over 10 years now, and we honestly wouldn’t go anywhere else. The service has always been reliable, professional, and friendly. A special mention to Michael, our regular engineer, who is fantastic—thorough, knowledgeable, and always respectful of our home. It’s such a comfort knowing we’re in safe hands year after year. Highly recommend!
4 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Am i really dealing with the same company as all these positive reviews????
I look at the score this company has on here and it's like i must be dealing with someone else, I don;t kow if its geographically driven, but the service i have had has been abysmal!
We needed the boiler replaced a couple of years ago, we had brought a property thats original boiler was about 15 years old and suddenly gave up the ghost. Buying the boiler was easy, nothing to much trouble and someone out to survey ASAP. When it came to fitting the boiler that was different, engineers never showing up for the first two attempts, then the third guy explaining when he got here that the survey was wrong and he hadnt got the equipment to fit the boiler...it was a total shambles!!
But you figure that once its in the problems go away right? And to be fair, we have no issues with the boiler itself, just the service from the company.
I took out a care plan, to make sure nothing else would catch me off guard on the heating, and we have had the regular services to make sure we are doing what we should, but, in the last two years we have NEVER had an appointment go to plan first time around. Either they don't show, or you have the farce from today, where they knocked on the empty house next door and tried to call my mobile but 'couldnt get through'...OK pal, you fancied an ealy tea and went home is more like it!!!
Recommend doing some research on alternatives before you commit to doing anything with these guys, and if its because of the area, Birmingham and Sandwell is where to avoid!!
2 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your feedback.
We're very sorry to hear about your disappointing experience and the repeated issues you've encountered, both during the installation of your boiler and with the ongoing service appointments.
The missed appointments, miscommunication and lack of reliability you described are unacceptable. It’s clear that the level of service you received fell far short of our standards and for that we offer our sincere apologies.
We also take seriously your comments regarding the engineer visit mix-up and how it was handled. This is not the experience we want any of our customers to have and your feedback will be passed on to the relevant teams for immediate review.
Your experience does not reflect our values and we are sorry for any upset caused. If there is still an opportunity to resolve this for you, please reach out to either Jon Broadbent Jon@cleverenergyboilers.co.uk or Lewis Hopkinson Lewis@cleverenergyboilers.co.uk and they can look into this for you in more detail.
Thanks
The Clever Care Team
Get a friendly phone call each year…
Get a friendly phone call each year with a reminder that it’s boiler service time.
1 de abril de 2025
Avaliação não solicitada
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Resposta da Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
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