Apart from an actual product, my greatest test is how a company responds when there is a problem….. EXCELLENT! Five stars! I contacted the company and the issue was sorted straight away. The product l... Ver mais
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Veja o que dizem as avaliações
The best option for parents who want to encourage a love for Minecraft but want to avoid screen time. Magnetism works on all sides of the cube, allowing them to build anything you can imagine! Amazing... Ver mais
Great communication, had a few questions about item ordered & everything raised was dealt with straight away. Would highly recommend.
Grandchildren love the set of blocks we received. There was a problem with one of the light up blocks but this was quickly resolved by Isabelle from customer services. I will definately be making fu... Ver mais
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Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Horrendous customer service, no understanding of English …
Either I've had a bad experience or they are a seriously dodgy company. I ordered and paid for the bigger Elite set as my daughter is 11yrs so the basic pack is no use. It was supposed to be a Christmas present. They only sent me the basic set. I tried everything to contact them, Facebook where I purchased from, email no response. Sent several emails before Christmas, still no response. New year tried again, eventually got an email reply offering me a 30% refund to keep it and not return it. I responded saying that was no use to me I just wanted the other half of the set I ordered and paid for. Kept getting the same response and offer back 3 times. Then they tried offering a 50% refund to keep it and not return it. Again I responded saying a basic set was of no use to me & not what I ordered , can they send me the rest of my set I was owed. Eventually 5 emsils later they have offered a full refund but still haven't sent me what I ordered and paid for and clearly are not going to. Extremely disappointing and frustrating. clearly no-one speaks proper English to understand the problem despite me sending very plain clear requests.
Amazing magnetic Toy
Bought two of these for my youngest two granddaughters who live with me , for their Christmas, i (have seven granddaughters) , these blocks are the best things I have bought in ages. They absolutely love them spent hours playing with them and so did the other ones to be honest when they all came for Christmas Day , they were slightly arguing over the blocks as there wasn’t enough , so in the end I have had to buy two more boxes,so everyone could have some blocks when visiting , but I was getting worried at they had not arrived and it was two weeks.
Customer services were absolutely brilliant, replied to me straight away. On the same day, the email was sent.,
Luckily they came a few days later, so I let them know and they were very grateful.
If you don’t want your children to spend all the time on screens, iPad’s and phones buy some of these they really do entertain them. You will not be disappointed. I’m thinking I’m even buying some more at a later date for one of my granddaughters who has a birthday in April she will be eight, as she loved them
Definitely one of the top toys of the year thank you
Kids love the Magnetic blocks
I bought the blocks for my 9yr old and my 10 year old is loving them and now wants a box. Both love building with the blocks. I will have to purchase more.
Ordered legendary pack of click blocks…
Ordered legendary pack of click blocks for my son for xmas. Box damaged on corner an also a block inside. I emailed them an had a response straight away with an apology an also sending some new blocks. Customer service very good so over all very happy.
Legendary Pack - Good Value
Bought this pack as part of our granddaughters (10yrs & 5yrs)Christmas present. Arrived later than expected but this was down to when we placed the order and with the Christmas/NY holidays.
Awesome, a great choice and the girls have not stopped playing with them. Would definitely recommend buying a set or two.
The click blocks are brilliant
The click blocks are very good. Both my grandsons play with them (age 5 and 8) and spend less time on tv and other screens. This lets them use their imagination in ways that a screen game doesn't.
My son absolutely loves the set I got…
My son absolutely loves the set I got him and when we realized one block was damaged I wrote to the company and they gladly sent a replacement plus additional block. We are very satisfied 😊
These are a huge hit with my boys 7 and…
These are a huge hit with my boys 7 and 3 so many things to build. Customer service being very helpful when I had a query. Delivery is a little long but worth the wait.
Worth the wait …
Worth the wait took a little longer to come due to xmas and issue with finding my order but they communicated well and soon as they found my order got it sent out
The more the merrier.
I ordered 3 legendary packs for my kid for Christmas and we enjoyed them so much I decided to order 3 more legendary packs! The more blocks the better, you’ll have way more build options with more pieces! I had a minor issue with my order when it arrived, but customer service helped resolve the issue quickly and easily! Highly recommend these toys and this company!
Customer service 10/10 responded to our…
Customer service 10/10 responded to our email fairly quickly. We ordered 1x pro pack frozen world and elite pack original unfortunately we didn’t receive the elite pack but with perseverance and dedication from the team we have a replacement being sent, probably take few weeks to arrive but well worth the wait as my 4year old absolutely loves them.
Still suitable for my ten year old!
I wasn’t sure if these would be too young for my almost ten year old but he’s really been enjoying playing with them. They are good quality and pack neatly away so don’t take up loads of space. I think they’ve particularly appealed to him as a Minecraft fan and he’s asked for another set for his birthday next month!
Great customer service…
4 and 6 year old niece and nephew absolutely love these blocks. I had a minor issue when placing my order and the customer service was excellent. They were so quick to respond and resolve my query. Would order again.
I had a good experience and would buy…
I had a good experience and would buy more. These are fun and something different. A little pricey honestly but customer service was great and we received them quickly.
My son got Click Blocks for Christmas…
My son got Click Blocks for Christmas and really enjoyed playing with them. He really liked the sound they made which reminded him of Minecraft and it was just nice to see him building things not using a screen for a change.
The packaging is unassuming but it didn’t take away from the enjoyment. The product is well made and well designed in my view.
Magnetic
This product is creative, fun and keeps my son away from screen time, which is a bonus!
It allows bonding moments. Such a brilliant idea, especially for adults who are not that keen on gaming, yet want to spend time and get involved with their kids
Hours of building, hours of fun!
Ordered for my boy, excited is an understatement when he unwrapped these for Christmas!!
The legendary pack is unreal, the way these magnets connect all over is amazing. We've already had hours and hours of builds (not just our son either🤣)
Communication is swift and great, answered any queries I had also via email!
Great company, great blocks! Hiiiiighly recommend!!!
Finally received the Click Blocks
Finally received the Click Blocks. What a palaver! They took 16 days too arrive - too late for Christmas. However, they are good quality blocks. They arrived from Hong Kong miraculously in a single bag and the 3 cardboard boxes were not damaged. Brought 3 legacy packs. No returns label in the bag. All the negative press, the scam fears and the lateness of the gift kinda took the shine off these. They ain't the cheapest on the market either.
My son loves the blocks
My son loves the blocks, very colourful & stick together fab. Four arrived damaged in the pack, so i advised them & they were helpful in sorting it out quickly
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