Apart from an actual product, my greatest test is how a company responds when there is a problem….. EXCELLENT! Five stars! I contacted the company and the issue was sorted straight away. The product l... Ver mais
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Veja o que dizem as avaliações
The best option for parents who want to encourage a love for Minecraft but want to avoid screen time. Magnetism works on all sides of the cube, allowing them to build anything you can imagine! Amazing... Ver mais
Great communication, had a few questions about item ordered & everything raised was dealt with straight away. Would highly recommend.
Grandchildren love the set of blocks we received. There was a problem with one of the light up blocks but this was quickly resolved by Isabelle from customer services. I will definately be making fu... Ver mais
A empresa respondeu
4,1
Muito Bom
578 avaliações
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great gift
Great gift, arrived on time. Kids will love it, great for imaginary play and building worlds just like in gaming but hands on.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely review. We’re really pleased to hear your order arrived on time and that you’re happy with it as a gift.
It’s great to know you see the value in the imaginative, hands on play Click Blocks encourages. We hope the kids have an amazing time building their own worlds. Thank you again for choosing Click Blocks.
Great company to buy from I’m sure my…
Great company to buy from I’m sure my grandson will enjoy this gift
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
We hope your grandson absolutely loves his Click Blocks and has lots of fun building and creating with them. Thank you again for choosing Click Blocks.
I purchased the legendary pack as a…
I purchased the legendary pack as a Christmas present for my son. I contacted the team due to confusion on my end, as I wasn’t sure if the characters were included within the packs. They responded very promptly and my query was resolved quickly. Can’t wait for Christmas I know my sons going to love them!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely review. We’re really glad our team was able to respond quickly and clear up the confusion for you.
It’s great to hear that everything was resolved promptly, and we love knowing Click Blocks will be part of your son’s Christmas. We hope he has an amazing time building and creating.
Thank you again for choosing Click Blocks and for sharing your experience.
5 Star Service…
Had an issue with courier (EVRI) which was dealt with straight away by customer services who arranged for another legends set to be sent out to replace the one that was ‘lost’. Also had a question about free storage box & characters which was dealt with immediately. Great customer service. I’m sure my 6 year old grandson will be thrilled with his now Xmas present which was meant to be for his birthday thanks to EVRI
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our customer service team was able to step in quickly and resolve the courier issue for you.
Delays like that are never ideal, especially when gifts are involved, but we’re glad everything was sorted and that your questions were answered promptly. We hope your grandson has a fantastic Christmas and gets lots of enjoyment out of his Click Blocks.
Thank you again for your patience and kind words.
Great product
Great product, my son loves them. Had to contact customer service as well and they were very helpful. Defo recommend!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely feedback. We’re really happy to hear that your son loves the blocks and that our customer service team was able to help when you needed support.
We truly appreciate the recommendation and your trust in Click Blocks. Thanks again for taking the time to share your experience.
Communication was great & exactly as described
Communication throughout was great! received emails on the process of my order and delivered quickly. Exactly as described! My son is going to be one happy boy on his birthday. Thanks so much!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your kind review. We’re really happy to hear that you felt well informed throughout the process and that your order arrived quickly and exactly as described.
It’s lovely to know your son’s birthday gift is sorted, and we hope Click Blocks brings him lots of fun and creativity. Thank you again for choosing us and for taking the time to share your experience.
Prompt customer service …
Took a little while longer to come then expected and thought I had items missing, customer service replied promptly and resolved the issue. Not used the magnet blocks yet as I’ve ordered for Christmas present, but really looking forward to building with my son 👍🏻
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you for taking the time to leave a review. We really appreciate your patience and understanding while everything was checked.
We’re glad our customer service team was able to respond promptly and resolve your concerns. It’s completely understandable to want everything to be perfect when ordering a Christmas present.
We hope you and your son have a great time building together, and that Click Blocks brings plenty of fun and creativity over the holidays. Thank you again for choosing us.
Simple and easy
So pleased with the blocks. It gives my son a chance to be creative and not on a screen. Was quick, simple and easy to order too!
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for sharing this. We’re really pleased to hear that your son is enjoying the blocks and having the chance to be creative away from screens.
It’s great to know you found the ordering process quick and easy as well. Thank you for choosing Click Blocks and for taking the time to leave such positive feedback.
VERY HAPPY CUSTOMER
This company is amazing, and professional. Every step of the way, I was kept informed of where my parcel was. I was very impressed, once again a big thank you.
Alexandra Kelly.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your kind words. We’re really pleased to hear that you’re happy with the product, the delivery, and the support you received.
It means a lot to us that you took the time to share your experience. Thank you again for choosing Click Blocks, and we hope you enjoy building and creating with them.
Thank you very much for your lovely feedback. We’re delighted to hear you’re happy with the product, the delivery, and the service you received.
Your support truly means a lot to our team. Thank you again for choosing Click Blocks, and we hope you enjoy every moment building with them.
I purchased the Elite pack for my 6yr…
I purchased the Elite pack for my 6yr old grandson at £29.99.
I was absolutely flawed when I opened the package, they were tiny! Absolutely not worth that much money.
I've definitely been ripped off, especially if you look at Amazon and extra amount of blocks you can get for the same price.
My advice would be look at Amazon before you purchase from this store
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you for taking the time to share your feedback — we understand how disappointing it must have felt to open the Elite Pack and find it smaller than you expected.
The full details of each pack, including the exact block count and block size, are clearly shown on our website so customers can see exactly what they’re purchasing before checkout. The Elite Pack contains 70 blocks, and the product page reflects that openly, but we do appreciate that expectations can still differ once the item is in hand.
While there are many sellers on Amazon offering different types of magnetic blocks, the main benefit of purchasing directly from us is that you receive full customer support, after-sales assistance, and guaranteed help if anything goes wrong. We take care of our customers, whether that means resolving delivery issues, replacing damaged items, or offering support whenever needed — something marketplace sellers often cannot provide.
We would really like the chance to review your order and see how we can best support you. Please feel free to contact us at info@click-blocks.com
so we can look into this directly and help you with the next steps.
We’re here to make sure you’re looked after.
Very well looked after
After purchasing my second set of Legendary Pack click blocks, they got damaged when delivered. My son looked upset but I got straight on to Customer Service and they looked after me by sending out more for the few that were damaged!!! I have a happy 7 year old again. These are a great product that mirror the Minecraft colours. Would recommend. Very fast at replying to my mails. Thank you click blocks 😁
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear that your son enjoys his Click Blocks so much — and even happier that we could help turn things around quickly after a few pieces arrived damaged. Keeping kids smiling is exactly why we do what we do!
It’s great to know the replacement blocks reached you promptly and that our customer service team was able to respond fast and support you every step of the way. We love that the colours and style remind your son of Minecraft — that’s one of the most-loved parts of the building experience.
Thank you again for your kind words and recommendation. We’re thrilled to have helped make your 7-year-old happy again!
Great customer service 👍
The company kept me regularly informed of the progress of my order. They kept in touch with new offers too.
The set looks fabulous and I know my grandson will be delighted with it on Christmas morning. Very good customer service and quality items. Thank you 🎉👍
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely review! We’re really glad to hear that you felt well informed throughout the ordering process — keeping our customers updated and supported is something we truly prioritise.
It’s wonderful to know you’re happy with how the set looks, and we hope your grandson is absolutely thrilled when he opens it on Christmas morning. We appreciate your kind words about our customer service and the quality of the items — it really means a lot to us.
Thank you again for choosing Click Blocks!
Excellent customer service
I ordered this for my daughter for Christmas. The courier company misplaced it but eventually found it and delivered it, click blocks customer service was helpful and even offered me a free replacement. I couldn't be happier with click blocks and I know my daughter is gonna love playing with them.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear that, despite the courier mix-up, everything was sorted and your order made it safely to you. Our team is always happy to step in and help when something goes wrong, and it’s great to know the offer of a replacement gave you peace of mind during the process.
We’re thrilled that you’re happy with your experience, and we hope your daughter absolutely loves her Click Blocks on Christmas — we’re sure she’ll have an amazing time building and creating!
Possible Scammers- no means to contact
I ordered 28th November with premium shipping -4-8 days. It’s now the 10th Dec and tracking has showed parcel at a depot for 2 days.
The email on clickblocks site doesn’t work.
The comments on Facebook seem to be censored- they’ll be several comments on a post but only positive ones accessible. I’ve left comments and messages on messenger - no reply.
I’ve spent nearly £70 and worried I’ve been scammed.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you for reaching out and sharing your concerns — I understand why this situation has been so stressful, and I want to address everything clearly.
I’ve checked your order, and according to the courier, it was successfully delivered on 10th December. If you have not received it, it’s possible the parcel was left with a neighbour or in a safe location. We would be happy to help you follow up with the courier to confirm exactly where it was placed.
Regarding our contact details:
Our support email is fully operational, and we respond to all messages within 24 hours. If you didn’t receive a response, it’s possible the email was filtered into spam or the message didn’t come through — but we are absolutely reachable, and we’re here to help.
You’re not being scammed — your order was shipped, tracked, and marked as delivered. We want to make sure you receive what you paid for, and we’re here to support you until this is resolved.
Please contact us again at info@click-blocks.com
with your order number so we can look into the delivery details and help you locate the parcel.
We’re here to help you every step of the way.
These blocks arrived quickly( seen as…
These blocks arrived quickly( seen as it's almost December) customer service team have been very helpful as I've had a few questions. My daughter's going to love them.
They seem very sturdy and look amazing.
Will be purchasing more again.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely review! We’re really glad to hear your blocks arrived quickly — especially during such a busy time of year — and that our customer service team was able to help with your questions.
It’s wonderful to know you’re happy with the quality and appearance of the blocks, and we hope your daughter absolutely loves playing with them. We’re delighted to hear you’re already thinking about ordering more — that means a lot to us!
Legendary pack
Bought the legendary pack for my grandson, he absolutely loved it. Awesome customer service when asking questions. I can full recommend this company and product.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your fantastic review! We’re really glad to hear that your grandson absolutely loved the Legendary Pack — that’s exactly the kind of joy we hope to bring.
It’s wonderful to know our customer service team was able to support you and answer your questions along the way. Your recommendation means a great deal to us — thank you again for choosing Click Blocks!
Good service
Good service excellent communication my 9yo will be very happy
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your lovely review! We’re really glad to hear you had a great experience and that our communication felt clear and helpful. We hope your 9-year-old absolutely loves their Click Blocks — we’re sure they’ll have an amazing time building and creating!
Very prompt and helpful customer…
Very prompt and helpful customer service in response to a query about my order. Kids haven't tried them yet as they're Christmas presents
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your kind review! We’re really glad to hear our customer service team was able to help you quickly and clearly.
We hope the Click Blocks are a big hit when the kids open them at Christmas — we’re sure they’ll have so much fun building and creating!
Good customer service
Very prompt and helpful customer service in response to a query about my order. Kids haven't tried them yet as they're Christmas presents but the company itself seems legit and proactive.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your thoughtful review! We’re really glad to hear that our customer service team was able to help you quickly and that your experience with us felt proactive and reliable.
We hope the kids absolutely love their Click Blocks when they open them at Christmas — we’re sure they’ll have a great time building and creating. Your trust truly means a lot to us!
I'm truly satisfied with this product plus amazing fast customer service.
I'm truly satisfied with this product. I ordered 2 elite packs. There was a slight problem with one of the packs but the customer service team were absolutely amazing and couldn't be happier with the help I received.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear that you’re happy with your Elite Packs, and even more pleased that our customer service team was able to step in and help when one of the packs needed attention.
We always want every customer to feel supported and taken care of, so it’s great to know your experience reflected that. Thank you again for your kind words — we truly appreciate your support!
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