Amazing company. - ordered 2 tunic overalls one in xs and one S both came in lovely packaging, I did have to unfortunately send the S back to exchange for Another xs - Paula actually called me to in... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Fast delivery and highly recommend the Clipit quattros and blades. Light and the blades last ages, much longer than a5
A empresa respondeu
The glava shampoo and glavaderm food suppliment made my yorkshire terriers coat really glossy and healthy. She suffers with little skin growths that the vet told me would be something she would likely... Ver mais
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Excellent shampoo which has improved my life as a dog groomer no end. It cleans and prepares the coat beautifully and cuts down on drying time which is a complete game changer. Clipper servicing and... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Clipit Grooming, we’ve spent over a decade designing, developing, and supplying innovative grooming tools, clothing, and care products trusted by professional dog groomers, horse owners, and pet lovers across the UK and beyond. What makes us different is that everything we offer has been created with the groomer in mind – from our iconic Clipit Suit that protects against hair, to our lightweight, whisper-quiet clippers and premium titanium blades. We know that grooming isn’t just about tools; it’s about time, comfort, and care. That’s why we design products that solve real problems groomers face every day. Whether it’s our shampoos made for sensitive skin, our blade care range to extend equipment life, or our ergonomic scissors crafted for precision, our mission is always to make grooming easier, safer, and more enjoyable. Our customer service team is passionate about supporting groomers and pet owners, offering expert advice, servicing, and education. From our new Clipit Hub in Basingstoke, we provide a place to shop, learn, and connect with like-minded professionals. With thousands of loyal customers and a growing community, Clipit is proud to stand for innovation, reliability, and care in grooming.
Informações de contato
Unit 32, Basepoint Enterprise Centre, Stroudley Rd, RG24 8UP, Basingstoke, Reino Unido
- 07399245461
- sales@clipit-grooming.com
- clipit-grooming.com
4,9
Excelente
222 avaliações
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signed up for email as new customer
signed up for email as new customer. received welcome email from them. Offered a code valid for 3 days for free shipping. on entering code it did not work. used mobile contact on email to let them knkw. Advice was code was out if date. It wasn't. Then was told it could be a fake email, again it wasnt. They said would check with IT and heard nothing so i didnt bother to order. Should have been retified their end if sending invalid codes
30 de agosto de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
We are sorry you have given us this review after receiving a Promo Code that didn't work. We have checked our system and cannot explain why this happened. We have since sent you a new Promo Code to get Free Shipping.
Very professional and extremely…
Very professional and extremely helpful.
I’m just starting out in my new chosen career and the guidance offered by Clipit staff was very supportive.
Thank you
16 de agosto de 2024
Resposta da Clipit Grooming
Thank you so much for your wonderful review! We're thrilled to hear that our team could provide the guidance and support you needed as you embark on your new career. It's always our goal to be as helpful and professional as possible, especially during such an important time in your journey. We're excited to see where your career takes you, and we're here to support you every step of the way. Thank you for choosing Clipit!
Resposta da Clipit Grooming
Thank you Melanie
Resposta da Clipit Grooming
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices amazing and our delivery fast. Your satisfaction is our top priority, and we look forward to serving you again soon!
Really good grooming apparel
Really good quality grooming tops, would definitely recommend.
6 de julho de 2024
Resposta da Clipit Grooming
Thank you so much for this positive feedback. We do pride ourselves on producing quality grooming workwear.
Fantastic products!
Paula is amazing! Had the pleasure to meet at Crufts earlier this year and tried on the new upgraded Clipit Grooming suit for size, I have been using it for a few weeks now. It's fantastic, keeps the freshly cut hair out of my skin and the new stronger knee protection is fantastic for when I end up kneeling down. Paula helped with the personalisation and kept me updated every step of the way. The new sensitive shampoo with oils is also amazing, leaves the dog fur and skin feeling amazing to work with. The grooming gloves are also helping while bathing and drying to get out undercoat! Thanks again Paula, I'll continue to use Clipit for all my grooming needs!
10 de abril de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
Dear Abbey,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the new upgraded Clipit suit and finding it so effective. Paula will be delighted to hear your kind words and that her assistance made such a positive impact.
It's wonderful to know that the new knee protection and the sensitive shampoo with oils are working well for you and your furry clients. We're also glad to hear the grooming gloves are helping with bathing and drying. Your feedback is invaluable to us.
We look forward to continuing to meet all your grooming needs. Thanks again for your support and for choosing Clipit!
Best regards,
The Clipit Team
Resposta da Clipit Grooming
I hope this message finds you well!
I wanted to take a moment to extend my deepest gratitude for your glowing 5-star review on Trustpilot. Your kind words truly mean the world to us and serve as a constant reminder of why we do what we do.
At Clipit Grooming, we strive to provide nothing short of exceptional service, and it brings us immense joy to hear that we've met your expectations. Your satisfaction is our top priority, and knowing that we've succeeded in delivering a positive experience fills us with pride and motivation.
Ordered leggings size xl they are more…
Ordered leggings size xl they are more like a med
6 de junho de 2024
Avaliação não solicitada
Clipit Quattro Clippers
Bought clipit Quattro clippers & they are amazing! I have a lot of clients that are small, elderly, podgy, squinty legged, nervy shih tzu’s, shakey yorkies you name it! These clippers are made for these dogs! Quiet, small, easy to fit underneath. Light & easy to control, love them! Delivery was fast & product it excellent quality
7 de junho de 2024
Resposta da Clipit Grooming
Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving the Clipit Quattro clippers. It's great to know that they are meeting the needs of your diverse clientele, from small and elderly dogs to nervous and squinty-legged Shih Tzus and shaky Yorkies. We're proud that our clippers are quiet, small, and easy to handle, making grooming sessions smoother for both you and the dogs.
Your positive experience with our fast delivery and high-quality product is exactly what we strive for. If you have any more feedback or need further assistance, please don't hesitate to reach out. Happy grooming! 🐾✂️
Excellent service
Excellent service, ordered and delivered on time. easy to use messaging service on FB messenger. Thank you
14 de maio de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with our service and that everything was delivered on time. We're also glad you found our Facebook Messenger service easy to use. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you for choosing us!
Great service and an awesome suit too
Great service and an awesome suit too. Highly recommended. Thank you
30 de abril de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that you're loving your new suit. Your recommendation means a lot to us. If you ever need anything else or have any questions, feel free to reach out. We're always here to help.
Service always prompt and professional.
Service always prompt and professional.
Quality as always is excellent.
19 de abril de 2024
Resposta da Clipit Grooming
We're delighted to hear that you've consistently experienced prompt and professional service with us. Ensuring your satisfaction is our top priority, and it's wonderful to know that our quality consistently meets your expectations. Thank you for your ongoing support and trust in our brand!
Groom suit
The quality of the suit I received is OUTSTANDING! I have tried many different overalls for dog grooming but this is the ONLY one that actually keeps me drive & hair free. It’s only $10 more to have it personalized, I really like the way it came together. Thank you, and when it’s time to retire this suit I’ll be ordering another!!! Thank you so much :)
10 de abril de 2024
Resposta da Clipit Grooming
Thank you so much for sharing your experience with us! We're thrilled to hear that our grooming suit has exceeded your expectations and is keeping you clean and hair-free during your grooming sessions. Personalising it adds that extra touch of uniqueness, doesn't it? We're honoured to be your go-to choice, and when the time comes for a new suit, we'll be here to ensure you're equipped with another outstanding one. Happy grooming! 🐾
Resposta da Clipit Grooming
We're so pleased your kit arrived on time. Good luck for your course.
Clipit is my go to company for advice…
Clipit is my go to company for advice and top class dog grooming products. The staff reply to both phone calls and e mails promptly, along with me receiving my order.
10 de abril de 2024
Really nice products happy with what I…
Really nice products happy with what I recieved
12 de abril de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
Thank you Penelope for your kind review
Resposta da Clipit Grooming
We are pleased you liked them
Terrible customer service
Terrible customer service, great communication when I wanted to buy something but different story when wanted to return as items where missing out of dog grooming kit aswell and clippers that where clearly used with scratches up base, faulty very loud and very high vibration not fit for purpose. Only point of contact is an email adress which i had no response from. I had to go thought my collage to get any communication and wait and pray for refund. Which I did get after 2 weeks of worrying. No response to this day no apology and no return posting money refunded. Wouldn't ever us this company again.
29 de fevereiro de 2024
Avaliação não solicitada
Resposta da Clipit Grooming
We are sorry to hear of your complaint. As a small business we pride ourselves on a personal service. The student kit that you purchased was created in conjunction with your lecturer at Plumpton College. The kit price of £440 represents great value of money with good quality tools and accessories to get you started. When you initially contacted us, it was on a weekend. We do not respond to customers emails on a weekend, but do so first thing on a Monday morning. If a customer choices to return an item, as it says in out T&C's the return cost is down to you. We are not a sizeable company that can bear the free return cost. As with all refunds, that is done straight away, and as you choose to pay through KLARNA, it is down to Klarna's T&C's to pay back to your account. Finally as with all products, we would never send you a secondhand item. We are sorry again for the inconvenance on this occassion.
See through leggings and no response to my email
I bought 2 pairs of leggings and at first I was delighted because the fit was perfect. However when I looked behind me in the mirror I could see my underwear so clearly that I just can't wear them out in public let alone at my job! I emailed them complaining about this and asking about return policy but received no response. Won't be using again unfortunately.
14 de março de 2024
Resposta da Clipit Grooming
Hi Ashlee we are sorry you feel this way, but we did email you to let you know as you bought these leggings in the Sale half price, you could not return as our T&C's states Sale items can't be returned. Here is a link to our T&C's https://www.clipit-grooming.com/returns-and-exchanges
Resposta da Clipit Grooming
Thank you for your kind review. As a small business we do try to give our customers the very best service.
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