Cloggs Avaliações 186

ABSOLUTE SCAM! Got a pair of Clogg's from this company (Clogg's US) in August and everything was okay. Until I check my account and I can see I have been charged USD$34.99 for a monthly subscription that I would never sign up for! Have contacted support and they have advised they will only refund 1 charge. I have been charged this 6 times since August. Support have said customer have the opt out option when purchasing which is false. I have looked at the website and there in nowhere in the purchase cycle that it states you're signing up for a monthly rip off! I have been fighting with "Mayla" from support and I have been on her case. Will see if I ever get my money back. if not, charge back from the bank will be processed. It's $209 that they owe me! STAY AWAY

1/ almost a month before received on 01/10/2026(sending misleading facts and truth about actual delivery with like statements like "on the way"
2/poor sizing actually pairs off almost 1/2 inch from each other
3/ poor materials( hard and stiff)
4/Refusal to allow exchange or refund stating it was customer error
5/ Do not waste your time or money on Cloggs

I finally received my order today almost one month after I purchased them. Customer service was, well shit. Two to three day delays hearing from them. When my package arrived today the package was shit. The cliffs smelt like chemicals. They fit great. Compared to others I’ve purchased from generic brands, they’re average. I don’t recommend this company. Also I ordered them off of their instagram shop and noticed that all of their comments on insta were disabled if that tells you anything. If I could post pics I would.

This company is a scam company. The market real products and send you knock offs from China months later. they also charge you a $39 monthly membership which they hide in their terms and conditions. I had to cancel my card. go through resetting all my accounts on autopay. Run from this company....My daughter was all excited and I ended up paying $440 for 4 pair of $5 shoes. Only to go to the real store and purchase her real ones.

My experience with Cloggs was horrible. Not only did the shoes that I ordered ship 2 months later from when I ordered them, but they were never delivered to the correct address. I shipped them to my house and the delivery picture looked like it was a mail room?? Absolutely the wrong location. I reached out to customer service about a refund or shipping a new pair, but they did not do anything about it. Also, their website shows that they have 4 star reviews with TrustPilot when they clearly have a majority of 1 star reviews.

Was charged $34.99 then $25.99 for a membership fee I did not sign up for two months after purchase

Dang it...I should have read the reviews cuz mine would said ALL the same exact stuff. Sizing is totally off, delayed shipping, run around trying to get a refund and only a 15% discount on next order....as if....SCAM ALERT!!!
Not willing to offer a refund even though I sent them a screen shot of their return policy on their website. They said not on sale items. I sent them a screenshot of my invoice and I did not get anything on sale. I tried calling to get refund of CRAZY shoe subscription (WTF is that??) and couldn't get anyone. I'll have to go through my bank to get that refund. DO NOT BUY FROM CLOGGS.US. Such a scam of a company and should be shut down!!!

Don't do it! Just pay the extra and get the real thing. The frustration is not worth it. The customer service and responses suck!! 2 months and still no shoes.

This site is dishonest. The products are of extremely poor quality, and the customer is automatically signed up for a subscription (billed monthly) without the customer's knowledge. I am disappointed that a company would take advantage of customers like this one has. Will not recommend and will not use again.

This is fraud. I was charged with a guaranteed shipping date over a month ago. I never received the shoes. When I e-mailed customer support, they stated they had not shipped yet. I immediately e-mailed back asking for the order to be canceled and refunded, so they sent me a "tracking number" and said it was too late and they'd already shipped. Convenient...
I reported the charge as fraud with my credit card. Now, over a month later, I just received an unauthorized second charge on my credit card.

Product and Service was horrible, I purchased Items back in December 05, 2025 received Items January 7, 2026, They are made in China, Shoes sizes are way off, i ordered Size 10, my US size is 8.5-9. Shoes can wear 5yesr old, when i requested to returns or exchange, Mishelle C. from customer service said products are not refundable, i should refer their sizing chart before ordering. How they sizing chart is helpful ? after i ordered size and half bigger than i normally wear. Also very thing materials . DO NOT BUY CLOGGS.

Ordered these as a gift for the holidays. They arrived after the holidays and were very dissapointing. The quality of the product is terrible and there is an overwhelming smell of plastic when you open the packaging.

On top of that, the return process it excruciating. The company constantly gives you the runaround, offering only 30% refund. Seems that they dont even want their product back and will say anything to not give the refund. Ridiculous!

ORDINE #3361
Ho ordinato un paio di sandali a luglio 2025…gennaio 2026 MAI ARRIVATO.
Qualche volta rara che hanno risposto ad una mail, mi è stato detto che il pacco è andato smarrito….POI NULLA PIÙ.
Intanto i soldi li hanno presi
TRUFFATORI AUTORIZZATI

They are scammers and steal your card info never do the mistake

I wish I could give them 0 stars. The product is not what is advertised, customer service sucks, its a scam and trash product and company. Don't waste your money.

DO NOT SHOP HERE!!! YOU MIGHT AS WELL GIVE THEM YOUR MONEY WITHOUT ORDERING ANYTHING!!! THE QUALITY AND SIZING OF THE CLOGS ARE ABSOLUTELY ATROCIOUS. I ORDERED A FULL SIZE UP FROM MY NORMAL SIZE SINCE I HEARD THEY RUN SMALL AND WHEN THE CLOGS CAME AND I WAS EXTREMELY DISSATISIFIED WITH THE QUALITY AND MY HEELS WERE STILL PEEKING OUT OF THE BACK. MY ORDER CONTAINED A 30 DAY MONEY BACK GUARANTEE SO I CONTACTED CUSTOMER SERVICE FOR A REFUND AND THEY TOLD ME IT IS NOT WITHIN THEIR POLICY!!! I OFFERED TO RETURN THE CLOGS TO RECEIVE A FULL REFUND AND ENDED UP EMAILING THEM BACK AND FORTH FOR ALMOST 2 WEEKS AND THEY STILL WOULD NOT GIVE ME A REFUND AND ONLY OFFERED TO GIVE ME NEW CLOGS WITH A NEW SIZE. I STATED MULTIPLE TIMES THAT I DID NOT WANT A NEW PAIR BECAUSE OF HOW BAD THE QUALITY IS AND QUITE FRANKLY AFTER ALL OF THIS BACK AND FORTH AND COMPLICATION THRU EMAIL, I DID NOT EVEN WANT TO SHOP WITH THEM ANYMORE. I FINALLY GAVE UP AND TOLD THEM TO SEND THE NEW CLOGS WITH ANOTHER SIZE UP AND WHEN THEY ARRIVED THEY STILL DID NOT FIT. THE WORST EXPERIENCE I HAVE HAD AT ANYYY STORE I HAVE EVER SHOPPED WITH AND I WILL DRAG THEM DOWN TO THE GROUND IF I COULD. HORRIBLE PRODUCTS, CUSTOMER SERVICE AND ALL AROUND BUSINESS. DO NOT GET SCAMMED!!!

They do not follow their own return policy. It took customer service over a week to return my emails. At which time I was informed that I couldn’t return shoes that did not fit because it wasn’t their fault. On top of that I was signed up for a monthly subscription. It was easy to cancel, but not after I was charged $34.99!

Wish I could give it ZERO stars.
Absolute scam company which I am reporting far and wide. Steal funds off your card. Products are NOTHING like advertised.

The merchandise took over a month to come, which is surprisingly not the bad part. When I finally got them, I tried them on, and they didn’t fit. The feel like they’re made of wood and the straps are a sup cheap fabric that stretches which makes them slide around when you’re walking.

I had to correspond for several weeks to finally get a “partial refund” because the merchandise was “on sale” which means it’s not refund eligible. They mark up their prices just to put them on sale as a loop hole to avoid providing refunds which is shady business.

Then months later I see I’ve been charged $34.95 per month by them. After weeks of requesting answers and a refund, they told me I signed up for their rewards program. I did not. I checked my order several times and forwarded it to them but now they’re ignoring me. Going to have to dispute it with my bank

Do not buy from Cloggs.us - shoes are ordinary quality (shipped direct from chine - might as well buy from there) - but WORSE - they add you to their $35/mth subscription without your direct consent (AS IF YOU'D WANT TO JOIN A SHOE SUBSCRIPTION!!) - and won't refund when you realise you're being scammed... AVOID AVOID AVOID!!