Cloudninecrew Avaliações 

I am not only happy with my bag but about the great customer service! We had an issue and it got fixed super quickly. I am super happy with the bag the quality is exceptional

Franchement c’est incroyable et on peut vraiment faire confiance à ce site. Au début je ne savais pas si c’était une arnaque ou pas, mais après de nombreuses recherches j’ai décidé de commander et je ne suis pas dessus. J’ai reçu mon sac en 6 jours, état impeccable. Je conseille vraiment.

Excellent quality! And so much room inside! I've been using it for college and there is plenty of space for laptop, books, my lunch box and a large water bottle! And the straps give a very comfortable carry!

Very disappointing experience – still no order!

I ordered a school bag for my daughter on 23 August. At the time of purchase, the item was shown as available. There was no clear indication that it was on backorder or that I would have to wait until mid-September.

After waiting for weeks, I contacted customer service and was then told that the item had supposedly been on backorder when I placed my order. This does not match what I saw when I made the purchase.

If I had known that the bag was not actually available and would take weeks to arrive, I would never have ordered it, especially as it was intended for my daughter to use for school.

Nearly four weeks later, I still have no bag, no shipping confirmation and no tracking number.

Very disappointing experience and, in my opinion, a lack of transparency about the actual availability of the product.

This company is a fraud. I ordered a book bag and then they put it on back order. I requested a refund and they said the item was already shipped but all they did was create a shipping label and my item still has not been shipped. Also once you get the item you have to pay a bunch of fees to ship it back to get a partial refund. I will never buy from this company again. I order the beginning of Aug 2026 and It’s September and I still don’t have my order or refund.

Ordered the Boston Tote for my daughter. It was sold out when I placed the order, but with good information about when they would get it back in. Was a bit sceptical when the tracking said it was shipped from China, but it was no problems and the bag came before the estimated date i got when placing the order.
The bag is in good quality, waterproof as promised and the Puffy Laptop sleeve is a perfect fit with a Macbook Neo.

The bag is very nice and has a lot of space for computers, folders etc. I was really surprised when I could fit my 36oz Stanley in the bag with no problems and so much room left over! Perfect for people who like having their hands free comfortably

amazing quallity, all materials feel nice. Very good for keychains and pins, so if you're a bag decorating person this is a very nice choice! It fits so much! Love all the organising you can do

They produce in China and I found that out while I waited for my order to arrive.
You can’t find that information on their website/platforms. It is also almost impossible to find out where this brand is located at and the social media presence is in hindsight sketchy.
Edit: I was mislead and thought that they produce in Canada.
I do (un)fortunately like my bag, so this review is based off of the China part.

The bag itself is great but mine came a bit damaged so I was disapointed especially considering the price I paid for it

Zamówiłam torbę dla córki w firmie, która znajduje się w Australii, a paczka została wysłana z Chin? Naprawdę? Gdybym chciała kupić coś np.na Temu,to zrobiłabym to. Nie rozumiem tego i nie podoba mi się to.

Good bags! Fast delivery,

Their bags are absolutely gorgeous- very spacious and incredibly practical. Definitely worth buying. Shipping was impressively fast too despite the holidays.

I ordered a bag as a Christmas gift, and didn't realize until the moment I hit "Submit" that the shipping said "International." As I only had 12 days until Christmas, I immediately went to my email and replied to the customer service email confirming my order to cancel it. This was literally less than a few minutes from my order (and it was on a weekend). However, the response I received (the next day) was that they could not cancel my order because of their setup. I had already ordered a different bag for the Christmas present from another site that I knew was NOT international, and was guaranteed delivery before Christmas. I was told they would gladly work with me to return it when it arrived.

The bag arrived the day after Christmas, anyway. I replied again to my email, telling them I wanted to return the item. The response was obviously their standard reply, that it had to be unused, etc.; the email went on to say that I had to pay for shipping the return back (from the United States to Australia), and then they would process my return. I replied again, saying, well, I TRIED to cancel my order immediately and it shouldn't have been sent at all. Their response: Doesn't matter. I have to pay to return it. The cost to ship it back is about the same as what I paid for the bag... which of course they know. I will never order from this company again.

I got their new puffer bag recently, and it did not disappoint. It's my second purchase from Cloud Nine Crew. The quality was really nice and I'll be back again if they release any new designs for sure!!!

So I got their laptop tote bag for uni and I just love this bag. Fits all my stuff, lightweight and waterproof. The straps make the bag so much more supported and doesn’t hurt your shoulders as much as I thought

Ordered a tote bag in May, still item hasn’t arrived. No response for emails requesting refund. Please avoid them.

I am so happy with it! All my stuff fits in in and if I wanted to it could even fit more stuff! It took me a really long time to find a good tote with a lot of space and I finally found it! Its the perfect bag

Update: they’re basically refusing my return, parcel has been in post office for over a week. Ridiculous I will have to go to consumer affairs or my bank

I decided to order one after seeing them on tiktok for a while and I don't regret it. I ordered the laptop tote bag and the quality is really nice!! Ive been using it for uni for the last week and wish I got one earlier