Club Rattan - Furniture for Outdoor Living Avaliações 

788
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great looking quality Isobella Corner suite with rise & fall table and stools. Arrived in boxes on a pallet in just a week, sooner than expected. Only slight problem was one stool and two cushions... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were able to talk to a person at the Company. We ordered the replacement Gazebo awning on line and it arrived very quickly. It was of good quality, but unfortunately did not fit. We were able to re... Ver mais

Avaliado com 4 de um total de 5 estrelas

A review of two halves - Good and not so good Good ordering process and response including queries on order prompt Delivery of furniture and carrier very good Quality product very good and reason... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with furniture. Good quality at very reasonable prices. The delivery service was within expected timeframe and the customer service was great. We had an email exchange due to thinking... Ver mais

Detalhes da empresa

  1. Loja de Móveis de Jardim
  2. também em
  3. Barragem
  4. Churrasqueira
  5. Fabricante de Móveis
  6. Loja de móveis ao ar livre
  7. Loja de tapetes

Escrito pela empresa

Did you buy your house because of the great garden, but never use it? Invest in a comfortable Club Rattan Garden set and finally enjoy your outdoor space! Surely, this will be the Summer of barbecue parties, endless lazy afternoons and a cocktail... or two. With our great selection of Garden Sets, Umbrellas, Barbecues and Rugs, you have found your one stop shop Outdoor Entertainment! We love living outside, so we make our premium quality rattan furniture comfortable and durable. The dimensions are generous and the cushions are thick and comfortable. Most of our furniture gets delivered to you fully assembled, but some need a little bit of "putting together". (This will earn you that cold drink though, wink, wink!) Don't forget to complement your new garden set with a fancy umbrella to give you enough shade on a sunny day. Add an outdoor rug too, to finish that ultimate outdoor living look.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

788 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(788)

109 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Recliners and Harmony corner set

From ordering, communication throughout to delivery, everything went perfect. Quality of furniture is very good. Personally, as I did, it is worth the money for the extra covers to protect your furniture.
Would 100% recommend for anybody thinking of purchasing.

26 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM. DO NOT BUY.
The director of this company is Yayun DENG and is also listed as also being the owner of rattangardens.com

Go and look at the trustpilot reviews for rattangardens.com and the scam will be revealed. You will note that a lady on that trustpilot page writes that she bought from them after reading some recent trustpilot reviews about positive experiences that have since been deleted. THIS trustpilot page for Club Rattan (trading under Club Soda Living) has IDENTICAL reviews to the ones deleted from the rattangardens.com trustpilot page. I know because I too saw the deleted ones before they were deleted and have seen the exact same on this page.

I can only assume trustpilot worked out they were false reviews so deleted them, and they have been copy and pasted on to the trust pilot for Club Rattan. You will 100% lose your money if you buy from this website. So many, including myself, already have and if I cant get my money back I want to at least warn others.

Regardless of the reply below, please check the link between rattangarden.com and clubrattan.com on Companies House. Their parent companies are run by the same person with their HQ's being the same.

20 de maio de 2026
Avaliação não solicitada
logotipo da Club Rattan - Furniture for Outdoor Living

Resposta da Club Rattan - Furniture for Outdoor Living

Dear Ishmy,

We would like to clarify that we have no affiliation with the company referenced in this review.

Unfortunately, our brand has also been negatively affected by this situation, which has already been reported to the relevant authorities and platforms for investigation.

If you have experienced any financial loss, we strongly recommend contacting your bank immediately regarding potential fraud and the possibility of initiating a chargeback.

We also encourage customers to remain cautious and avoid websites that may misuse our brand identity.

As this matter has also impacted our reputation, we would kindly ask you to reconsider your review in light of the circumstances.

Kind regards,
Customer Support Team

The scammer websites is Euro 💶 currency and their products price is much lower than normal prices in the uk market, however our market is in the uk 🇬🇧 . And recently I also kept reporting their website and facebook page in www.ncsc.gov.uk

Avaliado com 4 de um total de 5 estrelas

Excellent quality

We are very pleased with our garden set — the quality is excellent and it looks fantastic.
The reason for 4 rather than 5 stars is the delayed dispatch and the initial lack of communication, which was frustrating at the time. However, once the issue was escalated, this was handled much better and appreciated.
Overall, despite the rocky start, we’re really happy with the furniture and would recommend based on the quality of the product.

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bristol 11 seater corner

After doing a lot of research and nearly changing my mind about ordering as some reviews had bad experiences with delivery I went ahead and ordered and I am so glad I did. We ordered on the Sunday night and I got a call on the Tuesday asking when I wanted it delivered so I chose the Thursday and it arrived with no problems. Took my husband 2 hours to put it together and it looks nice and sturdy with lovely deep comfortable cushions and the added bonus of a free rain cover. So pleased with it for the price. Now just need the weather to improve so we can enjoy it. Thank you

26 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Garden furniture very nice

Garden furniture very nice , comfortable looks lovely , had a problem with some bolts missing .e mailed club rattan , they apologised and couriered bolts to me , well done thank great service
Steve & Debbie Lewis

26 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Club Rattan a company above all

Prompt email reply’s , customer service second to none,easy to order. I first ordered the brown bistro set , then the sun loungers which were grey because I would have liked matching colours , it was suggested , I have brown cushions on the grey loungers , great idea very helpful , few days later ordered covers for loungers, my furniture , and covers all arrived today all together , delivery service perfect I was kept well informed beforehand of delivery date and also day of delivery, the quality and look of furniture beautiful, good size chairs,
nice colours , hard wearing, stable , furniture
Thank you all , whom made my shopping experience with you worthwhile
Susan Drabble

28 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Club Ratten customer service go above…

Club Ratten customer service go above and beyond to assist their customers.
We ordered new covers but for a suite we bought from years ago. Unfortunately they don’t have the older suites which consisted of 3 stools but a bench. We explained our situation and they were more than happy to help and sent us the correct covers for our furniture
Excellent. Well done to you all

2 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Very pleased

Furniture was delivered within a few days. We did have a slight confusion after delivery as we had a mix of left hand and right hand boxes but this was quickly resolved by customer support (some pieces are universal). Furniture and cushions are of good quality and we are very pleased with it. Comes with clips to hold the furniture together. We went for the rinsing table which is easy to raise and lower.

26 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great quality furniturr

Delivery within dates specified really easy to assemble just the top putting on the table and one arm on the seating. Great quality thick comfortable cushions,also bought a cover really great quality.

26 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

after a long , long search …

after a long search for rattan furniture I came across club rattan. The furniture is quality made , easy to assemble . The cushions are generous and comfortable and the firepit on the table is a really nice addition. courier service was good all in all a good experience, I would definitely recommend. many thanks

29 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Ordering was very easy

Ordering was very easy, I ordered the very high quality isobella corner suite with rise and fall table and stools.
The cushions are very thick and retain their shape.
I made an error in ordering 2 rain covers and customer services called the next day to query it, They refunded the cost of the extra rain cover promptly.
I would certainly use this company again and give strong recommendations to others.

24 de abril de 2026
Avaliação não solicitada

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