Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Ver mais
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Veja o que dizem as avaliações
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Ver mais
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Ver mais
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Informações de contato
Reino Unido
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and outstanding…
Excellent service and outstanding support. Even when there was an issue due to being sent a faulty canister, their team was on the ball with practical solutions, speedy resolutions and no arguments. I've used several CO2 canister companies over recent years and these guys are the best!
28 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
This is great to hear! Thanks so much for taking the time to leave us a review, we're glad our customer service team could jump in to help sort out the cylinder quickly for you too. Enjoy your bubbles 🫧
Customer services team always available…
Customer services team always available to answer your questions, update delivery date etc. They are always friendly, polite and considerate.
1 de setembro de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear Josie! Our customer service team will be thrilled to hear their help has been valued 🫧 Enjoy your bubbles
Excellent Customer Service
Great product, reasonable pricing and excellent customer service. Recommended.
5 de setembro de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Pete! Great to hear, enjoy your bubbles
Excellent customer service and very…
Excellent customer service and very easy to change delivery schedule.
5 de setembro de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear it's been seamless and hassle-free for you Heather!
Resposta da CO2 YOU
Thanks Kenny, great to hear it's working so well for you!
The customer service is exceptional
The customer service is exceptional. They are so quick to respond and always polite and friendly.
They really have raised the bar for what I expect from other organisations now.
And the product is great too- I love how easy they make it to be sustainable!
1 de setembro de 2026
Avaliação não solicitada
Resposta da CO2 YOU
This is epic to hear, thank you Stephanie!
Carbon dioxide pleasure!
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable product. And this is backed up with superb customer service, great if you’re not consuming as many bubbles as usual and need to put back a delivery. Plus think of all the plastic bottles you aren’t using!
6 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Maurice, we're thrilled to hear CO2 YOU and our customer service team are making this a seamless, sleek experience for you! Enjoy your bubbles 🫧
First rate and environmentally friendly too
The kit is first rate and good enough to keep in the kitchen, really impressive customer service
20 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks so much for leaving a review, and we're thrilled to hear our customer service team have been on hand to support. Enjoy your bubbles! 🫧
Amazing service
Amazing service. Responded to my email straight away. I ordered the wrong item but they’ve arranged collection and delivery next day.
20 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review Bruce, we're thrilled to hear that our team could quickly and efficiently help sort out your cylinders. Enjoy your bubbles 🫧
Great service - it works seamlessly!
After having a lot of issues with the Sodastream plans , I searched for an alternative, and found CO2you. Once you need new cylinders, it's extremely quick to order new ones, and they use DPD, which are the best delivery company by far. Very satisfied.
17 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thank you so much for taking the time to leave this review, we're really pleased to hear that the service and products have worked so seamlessly for you! Welcome to the Refill Revolution 🫧 Enjoy your bubbles
Don’t buy this product
Don’t buy this product. It’s expensive. It’s indistinguishable from its competitor. The customer service is appalling.
11 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Hi James, we're really disappointed to hear this as it sounds far below the level of service we hold ourselves to. If you'd be happy to, we'd appreciate you sending us an email with the email your ordered from and order number so we can look into this further. Our email is refill@co2you.com
After the couriers failed to deliver…
After the couriers failed to deliver several times, the customer support team did a really good job sorting it
30 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
We're really glad to hear our customer service team could help resolve this for you Gary, thanks for taking the time to leave a review and sharing your thoughts with us. Enjoy your bubbles! 🫧
This company are AWESOME
This company are AWESOME
Nothing is too much trouble
Customer service exemplary
7 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Wow! We're stoked to hear this! Thanks so much for taking the time to leave us a review Ronald, sharing your experience with others helps more people discover CO2 YOU so we're really grateful. Enjoy your bubbles 🫧
Very helpful and provide an excellent…
Very helpful and provide an excellent service. Simple to use and adjust the delivery to suit ( I had been away so didn't use as much gas ass normal so had to change delivery ).
7 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear the flexible deliveries worked so well for you Rory! Enjoy your bubbles, and thanks for taking the time to leave us a review 🫧
Great service
Great service. Very quick door delivery. Swap box of empties for box of full. Easy.
Great customer service. I have been using for over a year now
7 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Wilma, great to hear everything's working so seamlessly for you. We're so happy to have you as a valued customer, enjoy your bubbles 🫧
I needed to postpone my delivery and it…
I needed to postpone my delivery and it was pretty much effortless. Really please with the customer service.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da CO2 YOU
This is really great to hear! We wanted to ensure all deliveries could be hassle-free and seamless for our customers, and we know that needing to change delivery dates and times can be difficult and frustrating for people so getting this part of the service right was vital for us. Thank you for taking the time to share your experience, and enjoy your bubbles 🫧
Easy to order
Easy to order, quick easy delivery.
Highly recommend
6 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Tem! Great to hear that everything from our service is working so well for you, enjoy your bubbles 🫧
I’ve used CO2 YOU for a long time
I’ve used CO2 YOU for a long time. Their customer service has always been great. I particularly like the fact you can easily speak to someone to help on the phone.
7 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thank you for taking the time to leave us a review Elizabeth, we've seen how valuable it is to our customers that they can reach our team on the phone. Thank you for being part of our bubbly community 🫧
Good service
Good service, easy to change delivery options, good communications from company
7 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear everything's working so seamlessly for you! If there's any feedback you have on anything we could improve on please feel free to share, or reach out to our customer service team on email too refill@co2you.com as we always value our customer's experience. Enjoy your bubbles 🫧
Fabulous service
Fabulous service. Responsive and reliable. I have been using the service for 5 years and have never had a problem.
1 de agosto de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Christine thank you so much for the review, we can't believe it's already been 5 years! We're so grateful to have you as a valuable customer, thank you for your continued support and sharing your experience with others too. Enjoy your bubbles 🫧
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