CO2YOU provides a very efficient and professional service, with friendly and helpful support staff. The gas cylinders are super easy to insert and remove, and provide copious amounts of bubbles. We us... Ver mais
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Veja o que dizem as avaliações
Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Ver mais
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Ver mais
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Informações de contato
Reino Unido
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sorted an issue with no problems
4 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Leslie!
Just an all round great experience with…
Just an all round great experience with CO2 YOU. They deliver when they say they will and if I ever need to change the delivery date, they're always able to accommodate.
1 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear our deliveries are proving to be hassle-free and convenient for you Daniel! Thanks for the review.
Excellent service and if you have to…
Excellent service and if you have to call customer they have very helpful and friendly staff.
Would rate higher if I could
8 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Gary we're grateful for you taking the time to leave us such a lovely review!
great service, but courier delivery is poor
I have always received a great service from CO2YOU, but the delivery service from the courier is appalling.
8 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Hi Nick, thanks for taking the time to leave us a review. We're glad to hear everything on CO2 YOU's side if working really well for you, but it's always disappointing to hear delivery partners hinder this. Please know we hear your feedback on this, and it's something we're working on from our side to try and make this as seamless as possible.
Great customer service and reliable
Great customer service and reliable deliveries/collections.
One minor issue, one canister out of 4 was empty when new box arrived. Customer service was amazing and very quickly resolved. Highly recommend Co2 You. Thank you
8 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review Sharon, we're glad our team could efficiently resolve the issue of the empty cylinder! Enjoy your bubbles 🫧
Great customer service
Friendly, helpful, service on the phone
16 de abril de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Paul! Our customer service team will be thrilled to hear this, and great to know we're always providing friendly service to help with your queries. Enjoy your bubbles!
It's a good product
Prompt, good customer service, competively priced
7 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Caroline, glad to hear the CO2 YOU service is working so well for you. Enjoy your bubbles!
Excellent service
Excellent service
Very easy to use cylinder swap service. Being able to change the date is very easy.
28 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Lisa - it's great to know you've found it easy to manage your subscriptions, and the hassle-free doorstep swap is working so well for you. Enjoy your bubbles!
No issue after more than a year
No issue after more than a year using the service, always transparent, simple and quick like the first day and I think it’s good value
5 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Arnaud! Great to hear the CO2 YOU service continues to work so well for you. Enjoy your bubbles!
Well priced refill subscription
Well priced refill subscription, with a slick well communicated refill process. Would highly recommend CO2 YOU
28 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear the cylinder refills and subscription are hassle-free for you Douglas! Thanks for taking the time to leave us a review.
This is an excellent company
This is an excellent company. Customer relations are really good. Just pick up a phone and chat about any issue. Brings ease and certainty to keeping a supply of bottled sparkling water.
7 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for leaving a review Simon, and great to hear our customer service team are helping to make the hassle-free service as seamless as possible. Enjoy your bubbles!
Reliable service and good product
7 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Maurizio! Great to hear the hassle-free CO2 YOU service is working well for you. Enjoy your bubbles 🫧
Always very helpful
4 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Margaret! Enjoy your bubbles 🫧
So good
I have been using this service for a while, really easy to use and to make adjustments and it all happens from the comfort of your home. I have just needed customer services, I hadn't paid my bill (debit card expired and i hadn't noticed), also I was locked out of my email for 10 days so I wasn't getting their reminders and so I am very clearly at fault. I then couldn't change my payment over. C02 for you, were incredible. Patient, supportive & flexible. Thank you x
(& I am saving plastic)
4 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
We're so glad our customer service team could help resolve this for you, we invest a lot of time in ensuring our customers feel supported and that the subscription is totally hassle-free on your end, and it sounds like they're doing a great job of ensuring this for you! Thanks for taking the time to leave a review, and enjoy your bubbles 🫧
Great service from CO2 YOU
Great service from CO2 YOU. I have been using their service since October 2023. I usually drink a litre of sparkling water daily and converted to save plastic bottles.
5 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review Lesley, it's incredible to think of how many plastic bottles we've saved together since you've joined the subscription! Enjoy your bubbles 🫧
Great service!
We love our subscription- super convenient and prompt and takes away the hassle of having to find a place to recycle the canisters.
Customer service are very prompt, friendly and helpful—they have been able to accommodate our requests every time we emailed them.
Definitely recommend their subscription service.
1 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks so much Shifa, we're so happy to hear your CO2 YOU subscription is hassle-free, convenient and working so well for your household! Enjoy your bubbles 🫧
Much recommended1
Really great product and customer service
29 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Ela, glad to hear CO2 YOU's working well for you. Enjoy your bubbles! 🫧
Nightmare to cancel if you want to
Nightmare to cancel if you want to. The minimum delivery was far too often for us. Emailed to cancel (as instructed online), but not processed so they continue to send delivery and charge me. Wish I’d never bothered signing up.
29 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
We're really sorry to hear this has been the case. We try our best to offer different cylinder options for different households consumption levels, and be flexible on subscription periods too. Never-the-less, it doesn't sound like this work for you which we totally understand. Our customer service team always try to respond to customer queries as quickly as possible, so we take your feedback here seriously and have discussed this internally. Thank you for taking the time to share your feedback.
Perfect for my Quooker. Excellent Customer Service.
Ordered 4 of the cylinders for my Quooker Cube, perfect fit. I'd asked some questions before ordering, and then made a mistake on my original order, so I had several interactions with the Customer Services team, who were super responsive and very helpful in getting everything sorted out very quickly. They really put the customer first and centre. Makes me highly recommend CO2 YOU!!
12 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review David, and we're glad to hear the CO2 YOU cylinders are working well with your Quooker Cube. We pride ourselves on customer service, so the whole team are happy to hear how well this has been managed for your account. Enjoy your bubbles 🫧
Cheaper simple great customer service what’s not to ❤️
It’s great to have your gas delivered from co2 you, you never run out, if see yourself getting low can change delivery date. The delivery swap is really simple I was a bit weary of this but DPD bring the box you give them the used ones they put on the new label and off goes It’s also cheaper than sodastream canisters. The 5th star is for exceptional customer service I was away when delivery was due so they sorted that plus had a problem with changing card on shop app they explained how
Thank Mauricia
23 de maio de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks so much Mauricia! Our customer service team will be thrilled to hear this too. But we're so happy to hear the hassle-free service is working well for you. Enjoy your bubbles 🫧
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