I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Ver mais
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Veja o que dizem as avaliações
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Ver mais
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Ver mais
I gave a 1 star review to Coffee Supplies Direct for poor after sales service as my emails were unanswered. It turns out that the mails went straight to spam - has never happened to me before. Once co... Ver mais
Detalhes da empresa
Sobre Coffee Supplies Direct
Escrito pela empresa
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Informações de contato
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Reino Unido
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good prices and the only place I can…
Good prices and the only place I can get my preferred Jacobs Cappuccino. I can't find it anywhere else so please keep having it in stock.
27 de novembro de 2024
Usual efficiency
As usual the delivery was quick and efficient. The coffee was well packaged and arrived undamaged. Easy & quick to order.
26 de novembro de 2024
Great value and service
27 de novembro de 2024
Always quick delivery and a great price.
28 de novembro de 2024
Delivery was promised for yesterday
Delivery was promised for yesterday, but it has not arrived yet (Tuesday 03/12/2024). I hope the Royal Mail has not delivered the coffee to another address as it did recently. Unable to comment on the quality as I have not seen it just yet.
27 de novembro de 2024
Good price and arrived nearly on time
Good price and arrived nearly on time. You are not responsible for Royal Mail; may consider a new courier!
27 de novembro de 2024
Royal mail advised me my order would be…
Royal mail advised me my order would be delivered today. I waited in all day and my order hasn't arrived?
2 de dezembro de 2024
Resposta da Coffee Supplies Direct
Dear John,
We’re very sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait for a delivery that doesn’t arrive as expected.
Please contact us directly via this link: [https://www.coffeesuppliesdirect.co.uk/pages/contact-us](https://www.coffeesuppliesdirect.co.uk/pages/contact-us), and we’ll work with you to get this sorted as soon as possible.
Thank you for your patience, and we look forward to resolving this for you.
Kind regards,
Coffee Supplies Direct.
Great prices
Great prices, web site easy to use, prompt delivery, bit disappointed by the £60 min order for free delivery.
26 de novembro de 2024
You sent me the wrong coffee
You sent me the wrong coffee. I ordered Douwe Egberts Cafetiere Blend but you sent me DE Filter Blend.
27 de novembro de 2024
Resposta da Coffee Supplies Direct
Dear Robin,
Thank you for bringing this to our attention, and we sincerely apologize for the mix-up. It seems we may have made a mistake during packing, and we're truly sorry for any inconvenience caused.
We also reviewed our customer service records but could not find any prior contact from you regarding this issue. If you haven’t already, please reach out to us directly, and we'll make it our priority to resolve this as quickly as possible.
We appreciate your understanding and look forward to getting this sorted out for you!
Best regards,
Coffee Supplies Direct.
Everything was just right from order to…
Everything was just right from order to delivery!
27 de novembro de 2024
Great price easy to order
Great price easy to order delivered on time,what’s not to like
27 de novembro de 2024
Great service
26 de novembro de 2024
Great company which never disappoints
Great company which never disappoints. The cheapest coffee ever. The greatest deals ever in the section: REDUCED. I will only buy from this company from now on. You can really save a lot of money buying from them.
26 de novembro de 2024
Delivered in reasonable time
26 de novembro de 2024
Great on-line price for original…
Great on-line price for original product. Website was easy to use and well described products. Shipping was free and quick.
26 de novembro de 2024
It was easy to order my coffee and it…
It was easy to order my coffee and it was delivered by Royal Mail promptly.
This was my first order but it won’t be my last!
26 de novembro de 2024
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