I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

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Veja o que dizem as avaliações
From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais
Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais
Detalhes da empresa
Escrito pela empresa
Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.
Informações de contato
Reino Unido
- clientservices@collecting.com
- collecting.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The process was hassle free from…
The process was hassle free from beginning to end.
Everything was clearly explained by my consignment representative (Fluer), my expectations were met and it was a pleasant experience.
Highly recommended.
Awful experience
Awful experience, stay away from this platform.
So quick to take the fee and so little help when they make a mistake.
Advert has the wrong description, condition was awful and looks like the images must have been edited!
As soon as I questioned this, I was told "no refund to the fee" in other words you are forced to buy whatever you bid on.
Even if the auction is listed wrong on their part.

Resposta da Collecting.com
Always close to Buyer in all process of…
Always close to Buyer in all process of adquisition
Meine Fragen wurden direkt beantwortet
Meine Fragen wurden direkt beantwortet und umgehend geholfen, als der Verkäufer sich nicht gemeldet hat. Man fühlte sich sehr gut betreut.
Great experience selling my Rolex…
Great experience selling my Rolex through Watch Collecting. Mark was excellent - professional, clear, and made the process simple and efficient. Always on the end of the phone if needed. Highly recommend!
Super experience et très satisfait du…
Super experience et très satisfait du service avec MM fleur Dubois.
Bravo.
Cordialement
Sébastien
The watch arrived today with wrist band…
The watch arrived today with wrist band broken and in very poor condition, and very different to auction pictures - EXTREMELY DISAPPOINTING - will need repairs and I need to know whom to charge the costs
Very happy
Very happy. My first purchase on Collecting Watches and the company and seller were excellent and very easy to deal with. Would strongly recommend them and will definitely be buying again.
Extremely professional service
Extremely professional service; excellent client contact; pro-active management and Hugo is not only charming but extremely knowledgeable about the current market conditions.
An excellent experience from start to…
An excellent experience from start to finish, with particular thanks to Hugo who kept me informed at every step.
Outstanding service all round
Hugo from watch collecting was excellent. Process was clearly explained and sale went well. Highly recommend and will be using their services again if and when I want to sell or purchase a quality watch.
Superb and Professional service from…
Superb and Professional service from all at Collecting Watches and in particular Alex.
Would thoroughly recommend as product was as described and even save some money against retail in a brand new watch.
See you again soon!
Avoid
I made a bid with an keying error 24hrs before the auction closed. Within a few minutes I contacted watchcollecting to ask for it to be amended, they refused despite the auction having a day to run. Watchcollecting would not engage until after the sale was made, hid behind the ts and cs. The result was that the sale fell through, watchcollecting made their £600 commission
(which they take up front) and the transaction didn’t happen because the price was set falsely high. The seller lost out as did I when there was an opportunity to correct the error. Watchcollecting are out to make their commission - nothing more and are not acting either for the buyer or the seller, just themselves.
Excellent service made seamless with…
Excellent service made seamless with the help of Hugo. Will definitely buy again!
Great service - thank you
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk.
However, Mark (my allocated person at Watch Collecting) talked me through the very simple process and once the auction started we quickly hit the reserve. Within 2 hours of the auction ending the buyer was in touch and collected / paid within 24 hours of the auction ending.
Very happy and will definitely be back.
Very helpful service from Fleur in…
Very helpful service from Fleur in selling my watch
Excellent Service
Sold my watch using the managed service. Dealt with Will who was very helpful and provided a very good service with frequent updates and advice. Thank you.
Sold my AP desk clock
Sold my AP desk clock with Fleur. Great service and quick sale for over the reserve price
Top drawer experience.
Top drawer experience.
Excellent communication and realistic market valuations.
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