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Collecting.com Avaliações 

425
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais

Detalhes da empresa

  1. Casa de Leilões

Escrito pela empresa

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

425 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(425)

85 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The process was hassle free from…

The process was hassle free from beginning to end.
Everything was clearly explained by my consignment representative (Fluer), my expectations were met and it was a pleasant experience.
Highly recommended.

29 de janeiro de 2025
Avaliado com 1 de um total de 5 estrelas

Awful experience

Awful experience, stay away from this platform.

So quick to take the fee and so little help when they make a mistake.

Advert has the wrong description, condition was awful and looks like the images must have been edited!

As soon as I questioned this, I was told "no refund to the fee" in other words you are forced to buy whatever you bid on.

Even if the auction is listed wrong on their part.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da Collecting.com

Resposta da Collecting.com

Hello Mo,

To clarify some details on your above review.

After winning the Auction for the Patek Philippe, you requested that the watch be authenticated for collection. This is not usually something that happens in our post-Auction processes, however we went ahead and had the watch authenticated by a verified Patek Philippe authenticator, supplying you with a report detailing the watch’s correct provenance.

Despite being provided evidence of the watch’s authenticity, you decided to pull out of the deal, breaking the conditions of the sale detailed in our terms and conditions.

We strongly disagree with your statement that the listing was misdescribed. The images and description within the listing correctly presented the watch and its condition, paired with the authentication from the verified Patek Philippe authenticators. You did not come to see the watch, nor receive it before withdrawing from the sale.

Avaliado com 5 de um total de 5 estrelas

Great experience selling my Rolex…


Great experience selling my Rolex through Watch Collecting. Mark was excellent - professional, clear, and made the process simple and efficient. Always on the end of the phone if needed. Highly recommend!

13 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

Very happy. My first purchase on Collecting Watches and the company and seller were excellent and very easy to deal with. Would strongly recommend them and will definitely be buying again.

12 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Extremely professional service

Extremely professional service; excellent client contact; pro-active management and Hugo is not only charming but extremely knowledgeable about the current market conditions.

2 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding service all round

Hugo from watch collecting was excellent. Process was clearly explained and sale went well. Highly recommend and will be using their services again if and when I want to sell or purchase a quality watch.

6 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Superb and Professional service from…

Superb and Professional service from all at Collecting Watches and in particular Alex.
Would thoroughly recommend as product was as described and even save some money against retail in a brand new watch.
See you again soon!

7 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

Avoid

I made a bid with an keying error 24hrs before the auction closed. Within a few minutes I contacted watchcollecting to ask for it to be amended, they refused despite the auction having a day to run. Watchcollecting would not engage until after the sale was made, hid behind the ts and cs. The result was that the sale fell through, watchcollecting made their £600 commission
(which they take up front) and the transaction didn’t happen because the price was set falsely high. The seller lost out as did I when there was an opportunity to correct the error. Watchcollecting are out to make their commission - nothing more and are not acting either for the buyer or the seller, just themselves.

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service - thank you

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk.

However, Mark (my allocated person at Watch Collecting) talked me through the very simple process and once the auction started we quickly hit the reserve. Within 2 hours of the auction ending the buyer was in touch and collected / paid within 24 hours of the auction ending.

Very happy and will definitely be back.

28 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Sold my watch using the managed service. Dealt with Will who was very helpful and provided a very good service with frequent updates and advice. Thank you.

14 de setembro de 2024
Avaliação não solicitada

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