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Collecting.com Avaliações 

425
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais

Detalhes da empresa

  1. Casa de Leilões

Escrito pela empresa

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

425 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(425)

85 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I was charged £600 without getting the…

I was charged £600 without getting the watch just for bidding and they haven't refund me the monies. This is scam and fake. I would not recommend anyone to use this auction. The worst service ever.

18 de agosto de 2024
Avaliação não solicitada
logotipo da Collecting.com

Resposta da Collecting.com

Good morning

Thank you for your feedback which I'd like to clarify.

You won a watch at auction and were charged the buyers fee of £600. Prior to placing a bid this charge is shown, as well as being listed on the FAQs and terms of business.

Having won the watch for your winning bid of £3700, you offered the seller £2800 which is in breach of our terms.

You have been advised that the seller must receive full payment within the 5 working days. If you do not proceed with the sale, the buyers fee is retained by Watch Collecting. This was agreed by you prior to placing your legally binding bid.

You continued to offer the seller less than your winning bid. As instructed by the seller the full amount must be received within the payment timeframe.

You subsequently informed the seller you have 5 working days to pay and would 'think about it'.

We have not received further contact from you, however will take this review as confirmation you are not willing to stand by your bid.

If you wish to come back to us please reply to the emails or call on the number provided.

Kind regards
Client Services Team

Avaliado com 5 de um total de 5 estrelas

Highly recommended - great service

Another excellent service from Hugo Malien from start to finish. The buyer got in touch immediately after the sale and paid and collected the following day. Really quick deal and Hugo was always on hand to assist.

14 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Collecting watches managed service

Made contact with Collecting watchers via their website , i was quickly and professionally contacted by William asking how he could assist . We ran through the options available , the details of my watch etc and opt’d for their Managed service . The whole experience was effortless - easy to drop off , do paperwork - then they did all the advert and photography ( as part of the managed service) .. 7 day auction and the watch was sold to within £50 of the valuation that William had suggested they would like to obtain.

Buyer was introduced to me , payment received , watch was then released ( by collecting watches) to the new buyer.

I cannot rate the experience higher - so good … and thankyou William for your assistance .

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute perfection from start to finish

I cannot find the words to say how amazing WatchCollecting.com and the Watch Collecting Team are. I have just sold two watches (a rare Rolex Daytona and a Panerai) the step by step advice, process and their implementation re valuation, description, photographs/photographers etc, and the auction itself is literally nothing less than perfect.
The same goes for post sale when you are put in touch with the buyer and vice versa, again great buyers and easy to arrange payment and collection - all very professional.
This is all managed by your Consignment Manager (big shout out to Mark Fell - thank you!).
The most fun is watching the auction countdown live; on the last sale my stomach was in my mouth right up to the moment it passed the reserve price, all the time chatting and WhatsApping Mark.
If you are thinking of selling, or buying, a watch I cannot recommend Watch Collecting and the team high enough.
P.S. I only came across Watch Collecting through selling a car via Collecting Cars, the sister company - again, brilliant from start to finish.
PPS. If you like your cars and watches I highly recommend looking at both sites as many times possible every week.

12 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fleur has been my contact when dealing with 2 watch sales. I made use of the managed service and my watches went to auction with my chosen reserve and sold as expected. Watch Collecting handled the logistics once I confirmed receipt of payment. I received the full sale price and there was no commission to pay. Great service that I would highly recommend.

25 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

19/07/24

19/07/24
Great service and the sale went through without any problems !!! The office in London was always there for advise and updates on how the auctions was going.

25 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Commendation

I would like to commend the following staff who patiently assisted me with prompt replies via WhatsApp and emails that led to my first winning bid in an auction.
1. Natalie Parchment
2. Stephanie Law
3. Alex Harley

28 de junho de 2024

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