I needed a bond adjustment for North Carolina court. I live in NY. The court because of a delay on thier end with mailing time had only given me three days to actually accomplish this. JENNIFER... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The auto/renew reminder was nice to receive. However, due to a credit card issue payment was not able to be processed; it would have been nice to receive a call to ensure renewal occurred prior to exp... Ver mais
A empresa respondeu
The phone review of my renewal was helpful, informative and responsive. All changes to my plan were executed quickly. Wonderful phone and email communication. Easy to use my portal to review the plans... Ver mais
A empresa respondeu
They did great! Online it list The State Authority and an option for other. I should have selected other. That ended up being a headache for me but customer service was super helpful. The rate was low... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Colonial Surety
Escrito pela empresa
Colonial Surety offers a direct, digital and instant way to purchase ERISA fidelity & surety bonds, and small business insurance products for all types of businesses.
Get a quote today!
Financial strength. Innovative thinking. Unmatched service.
Escrito pela empresa
- Colonial Surety Company is a national, direct writer of surety bonds, fidelity bonds, and business insurance solutions serving professionals and businesses across a wide range of industries. Founded in 1930, we combine decades of experience with advanced technology to provide simple, direct, and digital access to our growing portfolio of bond and insurance products, available online and instantly. We recognize that every business has unique needs, which is why we specialize in tailored solutions and value-added services for specific markets, including contractors, attorneys, trade associations, pension professionals, and insurance agents. Through The Partnership Account®, we equip our partners with powerful digital tools that streamline bonding and insurance placement, increase efficiency, and enhance the value they deliver to their clients. Powered by proprietary, scalable technology, Colonial Surety Company delivers intuitive user experiences that make obtaining bonds and insurance simple and instant. Our I-Bond® portfolio provides nationwide access to license and permit bonds, court and fiduciary bonds, ERISA fidelity bonds, and many other bonds that individuals, professionals, and businesses are often required to obtain, while our I-Insurance® portfolio offers a broad range of business liability insurance products with comprehensive protection, including $50,000 in cyber liability coverage with the first purchase of most insurance products.
View Our Products & Services!
Online & instant to suite your business needs.
Informações de contato
123 Tice Boulevard, Ste 250, 07677, Woodcliff Lake, Estados Unidos
- 800.221.3662
- colonialsurety.com
Colonial Surety Company
4,8
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service. Very helpful, patient, and understanding. A true dedicated effort to provide correct answers to questions to ensure the proper course of action is taken. Reliable and trustworthy.
22 de abril de 2026
Resposta da Colonial Surety
Thank you for choosing Colonial Surety Company for your bond! It was our pleasure to provide helpful, responsive and excellent service to you, Adeline. Just let us know whenever we can be of further assistance.
800-221-3662 commdept@colonialsurety.com
Great customer service!
Great customer service with prompt replies. I was very nervous buying an estate bond from an out of state company, but very pleased with Colonial Surety as my bond was sent immediately via email and even when I made a mistake on my application, they quickly corrected it!
22 de abril de 2026
Resposta da Colonial Surety
Ellen, thank you for choosing Colonial Surety Company for your estate bond. We appreciate your review, and are proud to know that our service made bonding easy and speedy for you. Good luck with your duties, and please let us know if we can be of any further assistance to you.
800-221-3662 commdept@colonialsurety.com
Resposta da Colonial Surety
Gracias! Thank you for choosing Colonial Surety Company, Eddy! We appreciate your business and review. Please let us know whenever we can be of further assistance with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
Easy to renew
Easy to renew. All of the upsell options are a little annoying but good, easy process.
21 de abril de 2026
Resposta da Colonial Surety
We're delighted it was easy to renew your ERISA Bond, Michael. Thank you for your business and review! It's never our intent to be annoying with options, we just want to make sure everyone understands that an ERISA bond is not personal protection. Should you have outstanding questions or need further assistance, we're here to help.
888-383-3313 / erisadept@colonialsurety.com
Customer service was amazing and…
Customer service was amazing and website very easy to use to pay bill.
21 de abril de 2026
Resposta da Colonial Surety
Thank you for renewing your ERISA Bond, Maria! We are so pleased that you received amazing service. Just let us know whenever we can be of further assistance with bond or insurance needs for your business.
888-383-3313 / erisadept@colonialsurety.com
Being able to call and speak to a human…
Being able to call and speak to a human being rather than an automated customer service person made all the difference.
14 de abril de 2026
Resposta da Colonial Surety
Thank you for shouting out our "human" service, Ellen! We appreciate your continued business, and it's our pleasure to provide excellent service. Just let us know whenever we can be of further assistance to you.
800-221-3662 commdept@colonialsurety.com
Resposta da Colonial Surety
Thank you for your business and review, Diane! We are delighted we made it easy to obtain your ERISA coverages. Please let us know whenever we can be of further assistance.
888-383-3313 / erisadept@colonialsurety.com
Responsive
Their customer service team was able to resolve an issue in a timely matter.
15 de abril de 2026
Resposta da Colonial Surety
Michael, we apologize for the delays and snags you experienced. Our service team has let us know they are issuing a refund. They will be reaching out to you, but if it is easier, please do call directly. Thank you for your patience.
888-383-3313 / erisadept@colonialsurety.com
Understood what I needed and helped me…
Understood what I needed and helped me right away.
11 de abril de 2026
Resposta da Colonial Surety
Thank you for choosing Colonial Surety Company for your ERISA Bond, Michelle! We appreciate your business and it is our pleasure to provide prompt, excellent and responsive service! Just let us know whenever we can be of further assistance with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
The people were very friendly and…
The people were very friendly and willing to help you get your bond done. They also helped me if I had a question about anything about the bond.
11 de abril de 2026
Resposta da Colonial Surety
Thank you for your business and review, Daniel! We appreciate your business and are delighted to provide friendly and helpful service. Please let us know whenever we can be of futher assistance. 888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
We are delighted to know we made it fast and efficient to get your ERISA coverages, Elizabeth. Thank you! Please let us know whenever we can be of further assistance with coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
I thought I had paid for my renewal
I thought I had paid for my renewal, but it didn't go through. Got an email and a call from one of their wonderful representatives to let me know. She guided me in how to obtain a new 26-27 policy. The payment went through. I could have been in a tough spot with my licensing had she not let me know.
17 de abril de 2026
Resposta da Colonial Surety
Thank you for your renewal and the shout out for the excellent service our team provided to help you stay compliant. We appreciate your continued business, Annette! It's our pleasure to be of service. Just let us know whenever we can be of further help with coverage needs for your business.
800-221-3662 commdept@colonialsurety.com
great support from the person who…
great support from the person who called me. she was extremely helpful!
9 de abril de 2026
Resposta da Colonial Surety
Thank you for choosing Colonial Surety Company for your ERISA bond, Joseph! We appreciate your business and are delighted to know you received helpful and excellent service. Please let us know whenever we can be of further support with your coverage needs.
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
We are so sorry for the confusion over your required bond, and have processed your refund. Thanks for reviewing the matter with our team member today--it helps us know how to do better next time. Good luck with your project, and please let us know if we can be of help to you another time.
800-221-3662 commdept@colonialsurety.com
Website is easy to maneuver through
Website is easy to maneuver through. Prices are very fair.
16 de abril de 2026
Resposta da Colonial Surety
We are delighted to hear you find our online service easy and our prices fair for ERISA coverages. Thank you for your continued business, and review Beth! Please let us know whenever we can be of further service.
888-383-3313 / erisadept@colonialsurety.com
Resposta da Colonial Surety
It's our pleasure to help you maintain ERISA Bond compliance, Bryan. Thank you for your renewal, and just let us know whenever we can be of further assistance with coverage needs for your business.
888-383-3313 / erisadept@colonialsurety.com
Colonial was courteous and prompt in…
Colonial was courteous and prompt in reaching out to me via email. I look forward to working with Colonial.
9 de abril de 2026
Resposta da Colonial Surety
Thank you for your business and review, Paul! It was our pleasure to provide courteous and prompt service, and we look forward to continuing to assist you with your coverage needs. Just let us know whenever we can be of further support.
888-383-3313 / erisadept@colonialsurety.com
Easy to Continue Coverage
Easy to Continue Coverage. The process is easy to sign up and just as simple to continue needed coverage. Straight forward process.
7 de abril de 2026
Resposta da Colonial Surety
Thank you for your renewal and thoughtful review, John! We are delighted to know we have made it easy and straightforward for you to obtain and review your insurance. Please let us know whenever we can be of further assistance with your business coverages.
888-383-3313 / erisadept@colonialsurety.com
Knowledgable and helpful
The employee was very helpful and answered allof my questions.
7 de abril de 2026
Resposta da Colonial Surety
Thank you for renewing your ERISA Bond, Felice! We are pleased to provide helpful and knowledgeable service. Just let us know whenever we can be of further assistance with bond or insurance coverages for your business.
888-383-3313 / erisadept@colonialsurety.com
I have used Colonial Surety for several…
I have used Colonial Surety for several years now, and have never had any issues and the customer service is the very best.
13 de abril de 2026
Avaliação não solicitada
Resposta da Colonial Surety
Your shout out about our consistently excellent and reliable bonding service makes us proud! Thank you for your continued business and review, Gerald. As you know, we're here to help, so just let us know whenever you need us again.
800-221-3662 commdept@colonialsurety.com
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