ColourTree Avaliações 

I purchased a shade sail off of Amazon, which had an issue. I wasn't sure what to expect having to deal directly with the manufacturer for the warranty instead of Amazon. I was pleasantly surprised. The customer service was excellent and far exceeded my expectations. Highly recommend doing business with them.

fast service, fast delivery and the mesh screen panels look fantastic! Great quality material!!!

It is great to have samples to compare to my neighbors privacy screen and to figure out my next step. Samples were sent quickly. Thank you.

Arrived on time.
Thank you

Wonderful and totally easeful, seamless, customer service experience! My shade developed a tear and a replacement was immediately sent through the warranty program. Awesome!

I really dislike that I can not speak with a customer service agent, however, ColourTree is very responsive over email. I usually hear back within a couple of minutes. I had to create a purchase a few different custom shade sails. I was pleasantly surprised how fast they were produced and shipped.

Sunshade shipped out very quick and easy to deal with! Would purchase again no doubt! Thanks!!

Always so easy to reach the folks at ColorTree and our clients are always satisfied with their shade features!

The tarp I ordered had a leaking seam. I photographed the issue and sent to the company. They immediately responded and replaced the item. Excellent customer service.

To start with, I haven’t received my package from fedEx because it requires a signature.
Handy information to know up front. Last order was 4 times the size and no signature.
FedEx sent me a voicemail and said to pick it up at Dollar Tree but they didn’t have it.
FedEx said it was out for delivery yesterday but it was not. I called them yesterday and an hour later they called me back and left a message to call them back at a certain number, I did and that number required a code to get through.
This morning I get a text that they will let me know where to pick it up at, so I log onto thier site that they sent and it says it’s being delivered between 10:30 and 2:00 PM.
Well which is it?
Still no product delivered.

I had a warranty issue which was resolved very quickly and quite satisfactorily.

their follow up was excellent. They promised they would send out a complete color samples of all colors of shades. Excellent communication va. email correspondence.

Fast shipping. Easy to order.

Quick and easy warranty replacement

The product was exactly what I wanted. We put it up for privacy for our dog. Very sturdy and easy to attach. The 220 gsm was the right choice. Great company.

I love the fence. It came quickly and was packaged beautifully and really easy to unload and carry into my yard to put it up. There were also more than enough of the plastic ties so if I messed up I could cut it off and use another one without worrying about running out. Double thumbs up!

I wanted to return my two items for a differant color, so I filled out the proper form on the site and sent it in as described. I have not received not one reply, that was about two weeks ago. The items are still in the box and I have no shade. Not happy.

Great customer service. Easy to process a replacement.
Thanks.

Replaced shade with warranty eligibility. Great company.