We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.
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Veja o que dizem as avaliações
Great delivery time within the time limit they say. They keep you informed all the way thru the process, and everything when opened was there and no marks or dings . It was a little difficult to start... Ver mais
The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get her... Ver mais
A empresa respondeu
I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had be... Ver mais
Detalhes da empresa
Escrito pela empresa
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Informações de contato
Estados Unidos
- support@layinsun.com
- layinsun.com
4,5
Excelente
150 avaliações
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery time within the time…
Great delivery time within the time limit they say. They keep you informed all the way thru the process, and everything when opened was there and no marks or dings . It was a little difficult to start with to put together on the first piece but after that it was breeze. Thank you
30 de março de 2026
The Outdoor sectional
The Outdoor sectional arrived fast and was well packaged. Assembly was easy with all the needed parts and tools included.
5 de abril de 2026
I LOVE this set!
I LOVE this set!! It is great quality and looks very high end!! Everything was delivered on time and in full. Gorgeous set!!!
30 de março de 2026
The set I ordered arrived very fast
The set I ordered arrived very fast. It was very easy to assemble. I ordered the dark gray and the color is very nice and the cushions are pretty comfortable.
30 de março de 2026
Love this set
We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.
16 de março de 2026
The return policy
The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get here.
31 de março de 2026
Resposta de Layinsun
We are very sorry that our customer service did not meet your expectations. Regarding the correct couch you purchased, it appears there was an issue with the shipment in transit. We have already sent you a new couch package on April 13th. The new couch package is expected to be delivered on April 18th. If you have any questions, you can contact us via the after-sales email address: support@layinsun.com
Everything came quickly
Everything came quickly. Directions are easy to follow. Love the entire set! Much cheaper than anywhere else
23 de março de 2026
Well made material
Well made material . Arrived earlier than expected was easy to put together with a little help of course.looking forward to many days outside under carport relaxing and enjoying this furniture with family and friends.
30 de março de 2026
Delivered timely
Delivered timely. Seems good quality so far. Have put together and tables and two of the chairs..
19 de março de 2026
Great outdoor furniture and was very…
Great outdoor furniture and was very easy to buy and delivery was great.
Will definitely buy from them again.
24 de março de 2026
Resposta de Layinsun
Your order was shipped in multiple packages. And we have already resent new packages for packages that were lost during transit. The logistics information shows all packages have been delivered. We would like to confirm whether you have received all packages . If you have any questions, please feel free to contact our service team at support@layinsun.com.
Everything was easy to assemble
Everything was easy to assemble, and the furniture looked great when it was finished. I am very happy with it.
13 de março de 2026
Excellent Product
20 de março de 2026
Great customer service
I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had been delivered. I contacted the customer service and they immediately sent a replacement at no charge. That's not always the case with online companies but you can order with confidence that Layinsun will make sure you are happy with your order.
26 de janeiro de 2026
Service response and product quality…
Service response and product quality are both outstanding
16 de março de 2026
Great Value for Excellent Quality
The entire buying process was easy. The shipping was quick. I got timely updates on delivery. My items were packaged very well and secure. I absolutely love the quality of my patio set. Very comfortable. We love it!
16 de março de 2026
Good quality
Good quality, shipping was surprisingly fast, and customer service was awesome
13 de março de 2026
Beautiful Patio Set
The patio set arrived in less than a week. It was as described and shown on the website. Very happy with our purchase.
12 de março de 2026
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