ColourTree Avaliações 

All 3 pieces we ordered came out great. Quality of materials seems to be top notch.

I am sharing with the public my disappointment regarding three 12’ poles I purchased only a year ago. Despite following proper maintenance and seasonal storage, the poles have developed permanent bends within one year of use, causing them to no longer stand straight. I have provided pictures clearly demonstrating the extent of the damage, yet your customer service team has informed me that this is not covered under warranty. This is clearly a defect in the product’s integrity and quality.

Customer service does not stand behind its warranty policy. They claim the “poles will bend.” For a product that should last far longer, this has been a frustrating and costly experience. I expected better from ColourTree, and believe they should reconsider their stance on the warranty coverage for defective poles.

Do not buy. You will be as disappointed as I was within the first year of use.

I’m trying to return this item. I requested the return over a week ago. I still have not heard back from you.

Received samples picked what we wanted. Shipment was very fast. Quality is 150 percent. Easy to install. Cannot see through the brown at all. Really adds to fence that was old looking. Don’t have to worry about dogs barking at us or when kids dogs come over don’t have to worry about them. Also no deer has jumped the fence cause they can’t see what’s on other side.

I'm bored and used a lot of shade cells in the last 20 years the color tree by far has the best fabric and construction I have found by far. I really fantastic value for the prices of charge

Easy communication. Responsive. Successful outcome.

BEWARE! DONT BUY FROM COLOUR TREE! FENCE COVERS ARE MUCH SHORTER! DON'T LOSE YOUR MONEY, AND YOU WILL HAVE A HORRIBLE LOOKING FENCE AT THE END WITH A BIG GAP ST THE BOTTOM OF YOUR FENCE and if you're like me and like your property looking nice I'd recommend finding a different seller, because I purchased a 5' high × 50' long grey 220 gsm fence cover and it was at least 5" shorter than needed even after installing it while I pulled on the tarp and while a second person zip tied it to the fence to get the best results, but at the end of if it I didn't want a gap on my fence so I ended up trashing it and had a loss of $66 due to colour tree not responding to when one needs help but respond very quickly when one has buying questions.

Great service and product!

I had a warranty issue and they responded fast. Had a replacement shipped in a couple of days

The free samples arrived quickly and were very helpful in making a decision on color and material, I will be placing an order soon. Thank you

Nice product but very slow return process, poor communication and turn around time for wrong size

great, i had a shade from them, its so nice and quality is also good and they also gave me additional 5 percent discount amazing.

Bought a sail 2 years ago and they really help reduce the temperature and give shade.

My custom order shade sail was ordered online on a Saturday evening and delivered to my door the following Saturday. I was amazed at the quick production and delivery. The sail's quality was exactly as described and certainly lives up to that. Thank you.

Just made a purchase and wanted to ask a question. No and I mean no one would answer the phone. What about the online "chat" help. No and I mean NO ONE would respond. Will never use them again.

Absolute disgusting company using fake profiles to rank their products. Do not trust any of their reviews!

Quality product. Fast service

We ordered a sun shade sail from Amazon. It came wrapped and packed well, but when we opened it, there was a lot of damage. I called Colourtree, left a message and they got right back to us. Customer service was very helpful and they told us what was needed for warranty and sent us another shade sail.
We would recommend packing the super ring corners folded outside of the sail, wrapped and taped so they don’t damage the sail material. Even though the first one was damaged badly, Colourtree took care of it immediately. I will recommend Colourtree to others

Colourtree got the order wrong the first time (they sent without grommets, but I had ordered grommets). They did deal with the mistake quickly and without trouble, and the final product is exactly what we expected. So, mistakes happen and they corrected it quickly!

Eleanor at Colour Tree followed through our entire ordering process via email. We are delighted with the results. The Super Sail we went with in the grey color was a cutom order (which other manufacturers will not do). It fits perfectly. The quality of the material and hardware are excellent. The price was reasonable.