Comfort Plus Products Avaliações 

282
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered as a replacement for one which my mum brought after her husband died in 1997. the motor to one of the bed adjustments had failed and although comfortable had served its prepose.

Avaliado com 5 de um total de 5 estrelas

We had the pleasure of the lads from Comfort Plus come and do a demonstration at one of my sites which is a Housing Association property. What an absolute pleasure they were and so professional. It... Ver mais

Avaliado com 5 de um total de 5 estrelas

Andy & Matthew recently visited Riverain Lodge, an independent living complex in Taunton during a coffee morning. They brought a variety of Comfort Plus Products for our owners to try out. Both Andy... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can’t fault the quality and service I’ve received the second purchase off them. Quality is brilliant with attention to detail. The two guys who came to take my old bed and set my new one up couldn’t h... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. Loja de Roupas de Cama
  3. Fornecedor de Armários Embutidos
  4. Fabricante de Móveis

Escrito pela empresa

Upgrade your retirement lifestyle today! Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds. With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort. Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure! We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

282 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

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4,8

Todas as avaliações

(282)

43 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The beds were ready to be delivered…

The beds were ready to be delivered earlier than expected by at least 2 weeks. They were delivered on the day and time booked soon after they were ready. The fitters worked efficiently and quickly putting them up and the mechanical features demonstrated and were easy to replicate. The finish on the beds was excellent with the drawers underneath capacious.

22 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

I recently had the pleasure of having a…

I recently had the pleasure of having a salesman named Kayne visit my mother to discuss a bespoke recliner. Here’s a review of our experience:

Professionalism and Presentation
Kayne arrived promptly and was exceptionally well-presented. His attire reflected professionalism, which immediately put my mother at ease.

Politeness and Approachability
From the moment he entered, Kayne was polite and friendly. He engaged with my mother in a warm manner, making her feel comfortable to ask questions about the recliner.

Knowledge and Responsiveness
One of the standout aspects of Kayne's visit was his ability to answer all of my mother's questions thoroughly. He demonstrated a deep knowledge of the product, explaining the features and benefits of the bespoke recliner in a way that was easy to understand.

Overall Impression
Overall, I would give Kayne top marks for his service. His combination of politeness, professionalism, and product knowledge made for an excellent sales experience. I would highly recommend him to anyone looking for quality furniture and attentive service.

26 de outubro de 2024
Avaliação não solicitada
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Resposta da Comfort Plus Products

Thank you so much for sharing this wonderful review of your experience with Kayne! We’re delighted to hear how his professionalism, knowledge, and genuine approach helped make your mother feel at ease and well-informed during his visit. At Comfort Plus, we’re passionate about delivering attentive, respectful service, and it’s heartwarming to know that Kayne represented these values so well.

Your kind words mean a lot to our team, and we’ll be sure to pass them along to Kayne. If there’s ever anything else we can assist you with, or if your mother has any further questions about her new recliner, please don’t hesitate to reach out. Thank you again for your high recommendation—it’s truly appreciated!

Avaliado com 4 de um total de 5 estrelas

when I spoke to your employees on the…

when I spoke to your employees on the phone they were always courteous, helpful and understanding.when I took delivery of the bed, sofa and chair the two men involved were courteous, efficient and worked extremely well together and I was very pleased with the service. However, because I am elderly and my brain is not as agile as it used to be I needed them to be slower in their explanations of the mechanisms particularly of the bed.

As far as the original demonstration was concerned I would have liked it to be less noisy, without alcohol and noise and jokes. I was suffering from low blood pressure when I arrived and by the time the demonstration was over I was shattered. The young man came to my bungalow in the afternoon and was helpful but I know that not every senior citizen wants to attend a rowdy demonstration. Some of us like dignity, respect and understanding.

The difference between the demonstration and the contacts with your employees by telephone was great and every person I spoke to over the phone represented your company very well indeed. They were far better than most companies I have to contact today.

I would definitely recommend your company and your goods but not the rowdy demonstration. I'm glad I had the energy to continue with the purchase after lunch in my own home and what a difference when I contacted your staff.

The chair and sofa are lovely in my lounge is much improved. I haven't quite got used to the bed. It looks attractive but I have not discovered how to put on the light.

I look forward to using the chair more this winter.

Thank you Comfort Plus Products and your very pleasant staff. I used to train people to be polite, caring, understanding and efficient. They would definitely pass their examination!!

11 de outubro de 2024
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Resposta da Comfort Plus Products

Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team made a positive impression on you, both over the phone and during delivery. It’s heartwarming to know that their courtesy and efficiency stood out, and we’re thrilled that your new furniture has enhanced your home.

We truly appreciate your honest feedback regarding the demonstration. We are very sorry that it felt overwhelming and did not fully meet your expectations of a calm and respectful experience. Your suggestion about making explanations slower and clearer, particularly for the bed mechanism, is invaluable, and we will certainly take this into account to ensure every demonstration respects the pace and preferences of all our customers.

We’re also happy to know that you’re enjoying the comfort of your new sofa and chair, and we hope the bed becomes a source of comfort as well. I have asked our customer service team to contact you regarding your bed light. Your comfort and satisfaction are very important to us, and we're always here to help.

Thank you again for your thoughtful words and your recommendation. It means so much to our team, and we’re here whenever you need us. Wishing you a cozy and restful winter!

Avaliado com 5 de um total de 5 estrelas

Luxury and comfort worth the money

The chair was made to fit me and is very comfortable (although a bit heavy to push around). The bed too (though I question the need for memory settings in practice). The delivery was on time as arranged (despite atrocious weather and a long journey for the delivery men). They tackled 4 flights of stairs with little complaint! I am now enjoying more restful evenings and nights. Good value for money.

18 de outubro de 2024
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Resposta da Comfort Plus Products

Thank you very much for your kind words and for sharing your experience with us! We’re so pleased to hear that both the chair and bed have added comfort to your evenings and nights—it’s wonderful to know you’re enjoying the benefits of a restful space.

We’re also grateful for your recognition of our delivery team. They truly go above and beyond to ensure safe and timely delivery, and it’s inspiring to hear about their dedication, even through challenging weather and multiple flights of stairs.

If you ever need any assistance with the chair or bed, such as adjusting settings, or if you have any questions about using memory features, please don’t hesitate to reach out. Wishing you many comfortable, relaxing moments in your new chair and bed!

Avaliado com 4 de um total de 5 estrelas

The product is good so far but I was…

The product is good so far but I was not happy with the delivery experience. One of the men (the larger one) was quite abrupt, unpleasant and seemed to be in some dispute with the company.

18 de outubro de 2024
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Resposta da Comfort Plus Products

Thank you for sharing your feedback with us. We're pleased to hear that you’re happy with your new product so far, though we're truly sorry that the delivery experience fell short of your expectations. We strive to provide a positive, professional experience from start to finish, and it’s disappointing to learn that one of our team members did not reflect this standard.

Please know that we’re looking into this matter to understand what happened and ensure it doesn’t occur again. Your comfort and satisfaction are our top priorities, and if there’s anything we can assist you with, please feel free to reach out. Thank you again for your honest feedback—it helps us improve and deliver a better experience for all our customers.

Avaliado com 1 de um total de 5 estrelas

Uncomfortable for me

I find the bed very uncomfortable. Matress far too hard. I need massage to relieve my back. May suit others but not me.

30 de setembro de 2024
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Resposta da Comfort Plus Products

Thank you for sharing your honest feedback with us. We’re very sorry to hear that the initial mattress didn’t meet your comfort needs. We understand how important it is to have a bed that truly supports restful sleep, so we were more than happy to upgrade you to our new Premium Comfort Cloud mattress.

We’re delighted to hear that this upgrade has provided the comfort you were looking for. With our lifetime guarantee, please know we’re here to ensure your comfort for years to come. If there’s anything else we can do to support your satisfaction, don’t hesitate to reach out. Your comfort is our priority.

Avaliado com 5 de um total de 5 estrelas

The staff doing the demonstrations on…

The staff doing the demonstrations on the day of sale/viewing were very good at their job and very pleasant.
The staff who delivered my new bed were quick and efficient and removed my old bed very quickly. They explained how to use both the remotes, so that I have been able to get the best out of my new bed. Very happy with it thank you.

27 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

10* company

I live in flats for elderly and Comfort Plus came to our lounge to demonstrate the products. Paul made the experience fun as well as very informative. I decided to order an adjustable bed. The customer service team kept me informed every step of the way.
I have just received my new bed. The delivery men Bradley and Stephen were helpful and obliging and were bang on time.
Although the beds are expensive, they carry a 25 year guarantee.
I would highly recommend this company to anyone who is looking to invest in a recliner chair or an adjustable bed.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Courteous appraisal of my needs

Courteous appraisal of my needs, no attempt to push more than I required. Delivery was quick and careful.
I needed to make an adjustment to one of the steel retaining fixtures to make sitting on the side of the bed comfortable, but that was simple.

17 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great company to deal with

I ordered another recliner to go with the one I have had for 7 years. They went out of their way to try and get the same material, but being unable, found a very good match for me. I am really pleased. Also, their items all have a lifetime guarantee and no call out charges. Everyone I have dealt with has always been most helpful and I thoroughly recommend Comfort Plus to anyone. Thank you.

6 de setembro de 2024

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