Commas Avaliações 

226
O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Ver mais

A empresa respondeu


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

226 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(226)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Commas Service Excellent

At SACHPER Agency, we’ve had a very positive experience using Commas. The platform is straightforward, easy to navigate, and has helped us simplify the way we manage our business finances and payments.

What we appreciate most is the simplicity of the platform and how quickly we can handle transactions without unnecessary complications. For an agency working with e-commerce businesses and international operations, having a reliable and efficient financial solution makes a real difference.

There are still areas where the platform can continue improving, but based on our experience so far, Commas has been a useful and valuable tool for SACHPER Agency.

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Honestly just a poor experience through…

Honestly just a poor experience through Commas (Fanbasis) it has been a nightmare I have been trying to withdraw money for 2 months and haven't been able too.

Their team support is sub par.. They seem like good people to no shame to them just had a hard time figuring things out

I almost changed my complete business processing. happy I didn't because I would have been out tens of thousands of dollars.

Good luck figuring it out urself if you get into this situation

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The N1 Payment Processor in Info.

I'd never had a good experience with payment processors until I was introduced to Commas.

Now I can tell this is the #1 payment processor for Info Bussineses.

The customer service is 100% human and super effective (very rare to see on other platforms).

Also the app works very smoothly, and you can process payments with a lot of financing options.

Shoutout to Nick, Eddie and Felipe.

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very responsive

Very responsive, great company to work with. I wouldn't work with any other payment processor.

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dude this is the BEST payment processor…

Dude this is the BEST payment processor I have ever worked with. GET RID OF STRIPE. These guys customer support is WAY better than any other

15 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Avaliado com 1 de um total de 5 estrelas

No refund even though a family emergency has arisen

I ordered their program, which stated I had a ninety-day money-back guarantee. A family emergency happened just a day or two after I ordered, I have been trying to get my money back since. Their system for refunds is totally outrageous, consisting of having to talk to a 'real person'. I have placed three tickets with them to try to get this resolved, and each ticket has been closed because I did not contact them within 24 hours. Today I tried to get a 'live person' and ended up downloading a program that gave them access to pretty much everything on my phone. I never did talk to anyone because the program didn't work right and wanted to run through my computer. There is NO number to call to talk to your 'mentor' or anyone else. I desperately needed that money to take care of the emergency I am dealing with. Now it seems that this is nothing but a scam and I will never see my money. Don't give me your damn generic response of 'I am sorry' because it is bull! Give me my money back like your ad said you would, 'no matter what the reason', but this is important. No wonder people call you a scam, because you are!

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Commas is goated

I love it. I love Commas so much, man. They are way better than Whop, in my opinion. They move with speed. They always respond and are so responsive, dude. Within 24 hours, I usually get a response. They always go above and beyond to help me. I love Commas so much.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Preston,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Avaliado com 1 de um total de 5 estrelas

FRODE ETA UK

FRODE! Hanno cercato di prendere dalla mia carta circa 345€,ma per fortuna è una ricaricabile su cui deposito quando ho bisogno…..PESSIMI!

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Working with commas formerly fanbasis…

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personally made sure I was all setup and clear on how to make the most of my account!

4 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Lauren,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Avaliado com 5 de um total de 5 estrelas

kate cares about your success

kate cares about your success and wants to help

9 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Thomas,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Avaliado com 1 de um total de 5 estrelas

UK ETA scam

UK ETA Scam ⚠️
I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20 per ETA.
While entering my details, I became suspicious and checked reviews online. I then realised that it was a fraudulent website.
I immediately blocked my card through my banking app, but they still managed to charge me €355. The payment appears on my bank statement under the name COMMAS.
I reported the fraud to my bank and filed a police report. I now hope to recover my money.
I find it absolutely disgraceful that people can take advantage of those who are simply trying to obtain their ETA. This trip was meant to be a surprise for my son’s 13th birthday, and this scam has completely ruined our plans.

7 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi there — thank you for sharing your feedback. Please contact support@commas.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The Commas Team

Avaliado com 1 de um total de 5 estrelas

Verschrikkelijk!

Verschrikkelijk!!

Ik heb 2 ETA’s aangevraagd want 2 keer £20 had moeten kosten maar er is 3 keer 145€ van mijn creditcard afgehaald. Verschrikkelijk en dat dit zomaar kan.

Deze website zou gestopt moeten worden

27 de agosto de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Nikisha — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@commas.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
The Commas Team

Avaliado com 1 de um total de 5 estrelas

This company doesn't care about…

This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.

We've reached out to you through email to help resolve this directly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Avaliado com 1 de um total de 5 estrelas

Fake eta

Fake eta, Charged 176 € twice, please ne careful, only access uk government page

4 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Avaliado com 5 de um total de 5 estrelas

Easy communication and support for…

Easy communication and support for sellers on their platform.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Amanuel,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

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