Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A coworker shared this online clothing store with me. Since then, I have purchased items on 3 separate occasions, and had been being pleased. High quality clothing at a very reasonable price. I get l... Ver mais

Avaliado com 1 de um total de 5 estrelas

The clothing and customer service through an email was awful. Do not order from them. If they give you a credit from a previous order and you order again, they will not accept the order back and not r... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give it no stars I would, ordered basic shorts and shirt Co ord set on 15th April and now nearly a month on have not received the order. Customer service is so slow to reply and don’t have... Ver mais

Avaliado com 3 de um total de 5 estrelas

retourner le produit ( en Italie) pour se faire rembourser est à nos frais. Et ça coûte le prix du produit. Dissuasif. Sinon Ils proposent un remboursement partiel (50%) ou un bon d’achat sur le s... Ver mais

Detalhes da empresa


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

The clothes are largely good quality

The clothes are largely good quality, shipping takes forever, and the return process is far from easy. Be prepared to pay your shipping costs for any returns or be offered a credit or a portion of your initial payment refunded. But overall I would buy from them again.

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID: Does not use US Carriers locally

Commense ships all items directly from China and uses a Chinese Carrier and the same carrier locally. The issue is that non-domestic carriers do not know local delivery practices and will deliver your packages right on the street, take a photo of it, and say it’s “Delivered.” The carrier delivery practices are negligent. This makes it almost impossible to track the package. Carrier will not even send photos of where the package is until you contact Commence customer service which THEN they will show you images taken by the Chinese carrier. No delivery pictures are sent directly to the customer. By then, it’s too late and your package is gone. AVOID buying from Commense.

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Customer service reps were responsive

Customer service reps were responsive, but the process takes so many steps, I just don't have the luxury of time to go through this elaborate nack-and- forth dance to get the return done.
I like the quality, but the hassle of the returns will preclude me from buying again.

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bad return experience and size chart is off

I like their quality of clothing but their size chart is really off. Some items fit me perfectly in S and some are too small. When reaching out for return, I had to pay lots of $ to send a number of items back so they provided me with the option of keeping the items and either 1. refunding full amount for returned item in store credit or 2. refunding 50% of amount to my card! I personally would much prefer to return and get my right size so unfortunately, I am forced to not shop from them going forward.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Cheap clothing, company tries to give a store credit and you keep the clothes you can’t wear OR they stick you with return fee of $200+ to send back to CHINA, no refund guaranteed. Scam.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I made a purchase and item was too big…

I made a purchase and item was too big the quality was ok. I was able to connect with representative. I shared what my request was for a full refund! Their was no issue I had to send pictures of items with tags on ! Which I was okay with and had to pay for return was okay with that ! I was refunded with no problem ! I recommend them and will purchase again !

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great staff, great service

There was an issue with mail delivery and the staff at commense were wonderful. They were attentive, responded in a timely manner, and went beyond to address my concerns. Will have the beautiful outfits in time for a special event 💖 thank you so much excited for another purchase

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love!!

I ordered a couple of maxi-dresses and cautiously optimistic that they were going to look like the picture when received. Upon receiving them I was very happy with the items! The material is good quality and fit perfectly!

21 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love clothes from Commense

I really like clothes from Commense. it is very good quality, very nice clothes and the support was very helpful. I made a very good experience and in the next few days I will buy a package with a lot of clothes.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality…

I was nervous about purchasing clothes online but was relieved when I opened my packages and tried on all my new clothes. The colors were just as pictured and quality top notch.

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Obsessed!

The quality is amazing! I found so many cute styles for my upcoming vacation. Shipping was quick and the customer service is wonderful.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a repeat customer and have had a…

I am a repeat customer and have had a positive experience both times. My orders arrived in a timely manner and when an item needed to be returned, I was responded to promptly and any issue was resolved by their amazing customer service team. Will be shopping here again.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They make it so hard to receive a…

They make it so hard to receive a return label for defected clothing. Bought three items and two were defects. I’ve been communicating with them for 4 days showing them pictures, measurements to prove it’s a defect. Once they agreed it was true, they told me their return label system was down and needed 7-10 days for an upgrade so to send the returns myself.. 4 days of communication to tell me to pay and return it myself without any type of reimbursement for the shipping cost. The whole run around is so you have less days left for their return window (14 days after delivery). Fishy timing for a return label upgrade that they “need”
to do. Don’t bother buying from them, it’s truly not worth it. You’ll have better luck buying from AliExpress.

16 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered 3 styles and loved the quality…

Ordered 3 styles and loved the quality and fit of everything. I didn’t read the return policy close enough and future orders will try not to order multiple sizes since there is a specific process to follow to return the sizes that didn’t work. Customer service was friendly and prompt and I would definitely order again

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cute, great quality items!

Love love love this store find! Ordered 30 items and the majority of them fit me amazing, quality was great, price very reasonable and very quick and friendly customer service. Made another order after this for my summer trip to Europe. Highly recommend!

14 de julho de 2024
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais