Commense Avaliações 207

I recently purchased two dresses and a turtleneck top from Commense. The dresses fit perfectly, and the top is incredibly cozy to wear. While one of the dresses didn't quite meet my expectations, the customer service team was exceptional in addressing my concerns and ensuring a positive experience.

A good return policy to keep unwanted items rather than ship oversees and have wasted energy sending through packaging, ports, containers... Customer service handled it well!

I ordered a dress in two sizes in preparation for an event. I received the dresses and I just did not feel confident in this particular dress and did not feel the fabric was flattering to my body.

I submitted a return request, sent photos of the dresses to show their condition, the whole nine yards. I received an email stating I could receive a refund in the amount of less than 1/4 the total or less than 1/3 the total in store credit.

I was under the impression that so long as the dresses were in unworn condition and were returned within the return window, there would be no problem issuing a full refund.

Very frustrated by my experience and now stuck with two dresses I do not like and will have to try to sell them.

Although my garment was the wrong size, customer service provided me with several options including full refund and to me that goes beyond many companies.

I ordered a skirt and the quality is very good and the shipping was quick. I accidently ordered 2 and their customer service was fantastic in helping me out.

I thought the quality of the garment I purchased was much higher quality than expected. I am very impressed with the styles they offer. My only complaint is that the sizing differs. Some smalls were really XS and some were bigger like a medium. I was pleased with customer service on getting my return completed. The response time was adequate and Ines was very helpful. Thank you.

I love their clothes very good quality very good prices and they have an excellent support

The clothes I got were high quality and beautiful. Fast response from customer service regarding couple items that I had to return due to size.

This quality of Commense clothing is such that you wear it once and dispose of it. I had one sweater, (the black on with the white whipsttich) that fell apart during gentle wash, as instructed. They will not provide a full refund, only a small percentage, if you need to return something. Beware and shop elsewhere.

1st time buy clothes on this site, material of their clothes are well make, but the size is a bit smaller then normal size so you would need to measure your body correctly b4 u order. Love their customer service…fast in response back , take care and solve problem. Will buy from this company again 😊

I had ordered a few things and the quality was great but it just didn’t fit my sharpe correctly. They were great to deal with on my return, it was much appreciated.

Our granddaughter admired a skirt that her friend had from Commense so requested one as a Christmas gift. Unfortunately, it was a size too small. She read that the return policy as 14 days, however, when I contacted the company, they graciously agreed to extend the return since it was a Christmas gift. I was very skeptical that I would receive a positive response, but Mia was very prompt in responding to my email. Would definitely order from Commense again.

Great quality and very trendy clothing.Customer service good. Many compliments on the uniqueness and quality

The items I ordered were super cute and good qualify. Unfortunately the dress I ordered that I thought would be long enough was not. I'm tall so that's not unexpected. The only thing I didn't like about the return process was having to take pictures of the item to send to them. I really just wanted a return label provided in order to ship it back. They will take the return but the shipping is subtracted and it's expensive, so I just took the store credit. Other than that, the clothes were great.

Was skeptical about ordering but was so pleasantly surprised. The quality was great and sizing was good . Had to interact with customer service and they responded quickly. Will buy from them again.

Been admiring the styles offered on Commense for a while and finally took a chance because the apparel was too cute to pass up. Glad I did got my daughter a 2pc set she really liked and myself a pair of trousers and a fitted top sizing is pretty true and other than inseam of pants which I need altered with most brands Commense is a total win. Quality and value can't be passed up.Customer service is top notch too!

Great quality clothing, and excellent customer service. Easy and painless returns/exchanges! I order from here often

I was skeptical at first to order from them, but then I saw the reviews and influencers order from them so figured why not? Even though it took about a month for my order to arrive, I was beyond pleased with the quality of my items once they did arrive. The sweaters were thick and well made - just as good as any other sweater I would buy here from a known label store. I also ordered two dresses in my regular size, and they unfortunately did not fit right in the bust area. I should have followed the size guidelines for the items, but it’s OK. Their customer service has been extremely helpful with the return process, and I will order from them again!

The quality of the clothing is amazing! I absolutely love everything I ordered and their styles are exactly my taste. The quality and timeliness of their customer service was superb!

Commense is now my go to online shopping store for clothing and accessories. The quality and sizing of the clothing is excellent. The customer service handles customer concerns most expeditiously. And they provide choices on return request. 5+stars

Melinda G.