Compare HGV Insurance Avaliações 

248
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic company to deal with I have been with them for many years now and would not go with anyone else. Arron in particular was very helpful today. And I’ve always dealt with Ian in the past fantas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish Compare HGV Insurance couldn’t do enough for me and my company. Getting the best prices making sure every little detail was right. Ian Mike and Aaron are good honest lads. All lis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hello i would really recommend these guys Jack Little delt with our insurance quote and i can honestly say what a top guy he is. Everything went smooth from start to finish, and saved our company a f... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros

Escrito pela empresa

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(248)

61 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My experience with them ( Jake ) saves…

My experience with them ( Jackie)saves me a lot of pain in chasing for a quote for my lorries 🚛 and I am very satisfied with the outcome, I will recommend them to anyone looking for a great insurances quotes for lorries 🚛 thank you 😊

16 de novembro de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

It was my pleasure to be able to help Mr Young, and a pleasure to speak with you. Thanks, Jack.

Avaliado com 5 de um total de 5 estrelas

Using Compare HGV for year and a half…

Using Compare HGV for year and a half and I am very satisfied. All advisors are always helpful and courteous.
Last few queries that I had, were handled by Arron Green who explained everything in details, communicating in polite manner. Great customer service.

15 de novembro de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thanks Asya, really kind of you.

Avaliado com 5 de um total de 5 estrelas

Outstanding service for my Truck…

Outstanding service for my Truck insured at 9.30pm when no one else could 10 out of 10

9 de novembro de 2022
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Thanks Christian - really appreciate you taking time out to write the review and happy we could get it sorted for you. Mike.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Company and Account Handler Jack

We contacted Jack Little and from the start so helpful, efficient and honest! Always quick to respond to emails and assist where he can. Great Company to deal with and Jack is an asset. Highly recommend this Company and this Account Handler. Thanks you so much!

4 de novembro de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thanks Duncan, really kind of you to take time out and write this. Really appreciated. Jack.

Avaliado com 5 de um total de 5 estrelas

Absolutely fabulous experience

Absolutely fabulous experience from start to finish. Fantastic communication skills and service from Jack Little. I can thoroughly recommend him, and his team, for their total care and attention to assist you through all insurance steps and prices. He was extremely helpful proactive friendly and informative.I would highly recommend company Compare Hgv Insurance , Your partnership is much appreciated!

24 de agosto de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Hi Josh. Thanks for your review, really appreciated. Kind regards, Jack

Avaliado com 5 de um total de 5 estrelas

Best company ever

Best company ever! Frazer is very quick, informative and I always got best quotes. Thank you

21 de julho de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thank you Valentina.

Avaliado com 5 de um total de 5 estrelas

Compare HGV Insurance

Compare HGV Insurance - Great service. Excellent communication and pleasant insurance quote. Everything done in time. Recommend for others. Thank you from Smart Transport Ltd.

1 de junho de 2022
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Thanks for the kind words, as always it was my pleasure. Regards, Tom.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Took out a HGV policy a few weeks ago then needed to make an amendment and they did it in two minutes with no charge or hassle. Service like this will keep me loyal to a company.

10 de maio de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thank you for your kind words, very much appreciated.

Avaliado com 1 de um total de 5 estrelas

Money Grabbers

Took out insurance as an owner operator with this company and renewed for a second year. Half way through the second year I cancelled the policy as I'd become part of a separate organisation which had its own insurance provisions which made sense to tie in with them.
I knew there would be a cancellation fee etc. and when I cancelled the policy they told me they'd write and inform me what that cost would be.
So far so good.
Unbeknownst to me, the letter informing me of the costs never arrived. It's a rare occurrence but letters do occasionally get lost. The subsequent follow up email found its way into my spam folder, so that wasn't seen either. The first I knew of the cost was a final demand notice.
I contacted them and asked for a breakdown of the costs. However, by the time I called they'd already decided to take the full payment from a card I'd used in a previous amendment transaction, without my authority because buried away in the small print is a clause that somehow gives them the authority to do this.
What angers me the most is not the fact that money is owed but the fact that they decided to take the payment without my agreement that it was the correct amount and without my authority.
In my view that is extremely poor customer service, immoral and smacks of typical money grabbing financial institutions that have no regard for their customers despite all their "wonderful" marketing hype.
Yet again small businesses given a kick in.

7 de maio de 2022
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Hi Iain.

Thank you for your review. I would welcome the opportunity to review this matter in full so I can understand the timeframe and context.

Please feel free to call me on 01952570042 or email me ian.pitt@comparehgvinsurance.co.uk.

Kind regards,

Ian Pitt
General Manager
Compare HGV Insurance

13th Nov 2024 no further correspondence has been received from you. I will therefore close my file. I wish you all the success in the future.

Avaliado com 5 de um total de 5 estrelas

I am very impressed with their…

I am very impressed with their services. Very polite stuff and very efficient. I had a small issue with my address and Jack fixed it in less than 10 minutes even tough he was out of office. Highly recommended.

5 de abril de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Hi Natanael - thanks for your kind words. Happy to be of assistance. Jack.

Avaliado com 5 de um total de 5 estrelas

Brilliant service!

We have been a customer of Compare HGV Insurance for the past three years. They are a brilliant company to deal with making the hassle of insurance stress free. They are professional and informative making the process so simple!

Thanks for your help again Tom! Looking forward to dealing with you next year!

9 de março de 2022
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thank you Phil, very kind words. Take care. Tom.

Avaliado com 5 de um total de 5 estrelas

Excellent 👌❗

This is the second year in a row when collaboration with Compare HGV Insurance has been excellent. This year Thomas Fitzpatrick helped us find insurances for our business, and we're absolutely happy. Looking forward for our third year of collaboration in 2022.
Cristian Cândea - Nucleus Logistics

3 de dezembro de 2021
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Hi Cristian - thanks so much for the kind words. It's my pleasure to assist. Tom

Avaliado com 5 de um total de 5 estrelas

Excellent service, great price

I’m really impressed with the service we’ve received from Compare HGV insurance, it’s really improved since they took over Staveley Head. We’ve saved so much money by combining our vehicle insurances to a mini fleet policy and both Jack last year and Arron this year have completely taken the headache out of renewing.

9 de novembro de 2021
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thank you Monique - my pleasure to be able to assist. Take care. Arron.

Avaliado com 5 de um total de 5 estrelas

I'm confident I have the right insurance

I'll try to keep this short but but being a business owner then I believe its only right to praise excellent service when it arises and that's exactly what Michael at Compare HGV Insurance did.

He was not only knowledgeable but calm, non-pushy, explained everything thoroughly and gave us the best solution to our needs.

Dealing with suppliers is not always easy but this is one person and company that i would definitely whole-heartedly recommend to to anyone looking for commercial vehicle insurance.

To top it off, Michael was not only polite but a real gentleman too

Ian
Rematt

17 de agosto de 2021
Avaliação não solicitada
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Resposta da Compare HGV Insurance

Thank you Ian, that review is very kind of you.

It was my pleasure to be able to sort everything for you.

Take care.

Mike

Avaliado com 5 de um total de 5 estrelas

Great People Fully Helpfull Highly Recomanded..

As my own experience they are so helpful they help me alot on couple off hour before finish my policy and give me really good insurance package. thank you guys

10 de agosto de 2021
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Thanks Tirath, glad we could help out.

Avaliado com 2 de um total de 5 estrelas

ABSOLUTE NIGHTMARE OF A COMPANY

I’ve had an absolute nightmare with these people. They set my new policy up by adding it to an existing one. Seemed a good idea but the sales person arranged it with no claims bonus that didn’t exist. Calls came all through the policy from an admin team but they kept saying it was to do with the original vehicle and that it has been sorted. Then around it started again. The policy is now over and it has now come to light the issue was with the second vehicle. Seems to me the salesperson had found a way to keep it hidden for long enough for the policy to complete. I now have bailiffs threatening court which I cannot wait for as it’s time for them to admit their mistakes on the record. I have just started a complaints process with the insurance ombudsman too. I’ll be staying away from this company.

8 de agosto de 2021
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Hi Richard,

Thank you for taking time out to write a review. It's actually Staveley Head/One Sure Insurance that are handling your policy. I will pass on your comments as we are part of the same group.

Kind regards,

Ian Pitt
General Manager
Compare HGV Insurance

Avaliado com 5 de um total de 5 estrelas

Thanks CompareHGV for finding me very…

Thanks CompareHGV for finding me very cheap truck insurance. The guys are very professional and polite. Will definitely come again and recommend it to everyone. Thanks. Straightforward Haulage Limited

19 de julho de 2021
Avaliação não solicitada
logotipo da Compare HGV Insurance

Resposta da Compare HGV Insurance

Thanks Jurijs, glad we could help. Jack.

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