Compass Avaliações 141

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Raj was well prepared and informed, fast in her dealings and exacting with her answers to my questions.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software
  2. Conselheiro fiscal

Escrito pela empresa

We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

141 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Straight forward and helpful

From our first meeting to the end result, Compass were brilliant, especially Toby and James. The process was straight forward and it is helpful they make sure to have a follow-up meeting to confirm all the details you entered. Everything was done in just a few days. The price was quite reasonable as well.

6 de agosto de 2024
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Resposta de Compass

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Compass. The entire team strive to make the process as straightforward and efficient as possible, so it’s great to know we hit the mark. We’re also glad you found the follow-up meeting helpful and that everything was completed quickly. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Compass!

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service

Polite, answered everything I asked and explained everything I needed explaining.

31 de julho de 2024
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Resposta de Compass

Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our customer service team. Our goal is always to provide clear, helpful, and friendly support to our clients, and it's wonderful to know we achieved that with you.

Avaliado com 5 de um total de 5 estrelas

Understood our needs

Understood our needs
Took good care to understand our situation before coming up with an outcome in which we can have confidence.

30 de julho de 2024
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Resposta de Compass

Thank you for your thoughtful review. We're thrilled to hear that our team took the time to understand your needs and provided an outcome you can trust. Our priority is always to ensure we fully comprehend our clients' situations to offer the best possible solutions.

Avaliado com 5 de um total de 5 estrelas

First class service

Very easy to understand and use , Kiara was wonderful to deal with and super helpful, for someone like myself who is going through this process for the first time , her knowledge, helpfulness and professionalism was invaluable to me . Thank you so much for making this a very easy process for me

23 de julho de 2024
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Resposta de Compass

Thank you for your wonderful feedback! We are delighted to hear that you found our service easy to understand and use. Kiara will be thrilled to know she made a positive impact on your experience. Her knowledge, helpfulness, and professionalism are indeed invaluable, especially for first-time buyers.

Avaliado com 5 de um total de 5 estrelas

Staff really helpful and talked me…

Staff really helpful and talked me through the procedure with patience.

9 de julho de 2024
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Resposta de Compass

Thank you for your kind review! We're pleased to hear that our staff were helpful and patient in guiding you through the procedure. Our team strives to provide clear and supportive assistance to ensure our clients feel comfortable and informed.

Avaliado com 5 de um total de 5 estrelas

Yesterday I spoke with Toby who was…

Yesterday I spoke with Toby who was absolutely brilliant helped me out with all the form filling, would definitely 💯 recommend thanks 🙏

19 de junho de 2024
Avaliação não solicitada
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Resposta de Compass

Thank you for your fantastic review! We’re delighted to hear that Toby provided brilliant assistance with your form filling. Your recommendation means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

This morning I have spoken to Toby who very easily guided me through the questionaire, he was very polite, and efficient and a pleasure to speak to.

13 de junho de 2024
Avaliação não solicitada
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Resposta de Compass

Thank you for your kind words! We're thrilled to hear that Toby efficiently guided you through the questionnaire and made the process pleasant with his politeness and efficiency.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. Really helpful and efficient

11 de junho de 2024
Avaliação não solicitada
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Resposta de Compass

Thank you for your wonderful feedback! We're glad to hear that you found our customer service helpful and efficient. Your satisfaction is our top priority.

Avaliado com 5 de um total de 5 estrelas

Great service

I was so grateful to Ben and Toby for walking me through the experience of the questionnaire. They were kind and helpful. Thankyou

10 de junho de 2024
Avaliação não solicitada
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Resposta de Compass

Thank you for your lovely feedback! We're so pleased to hear that Ben and Toby were kind and helpful in guiding you through the questionnaire. Your gratitude means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Without a doubt a life saver to our…

Without a doubt a life saver to our business and clients. Not only helped clients but provided us as Solicitors with peace of mind. Worth a weight in gold. Also helped lower our PI.

1 de fevereiro de 2024
Avaliação não solicitada
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Resposta de Compass

Thank you for sharing your feedback and experience with us! :D

Avaliado com 5 de um total de 5 estrelas

Simple app to use to calculate Stamp…

Simple app to use to calculate Stamp Duty, staff support is fast and very helpful.
We use compass on every purchase transaction and have full confidence in the information provided by Compass.

16 de novembro de 2023
Avaliação não solicitada
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Resposta de Compass

Thanks so much for sharing your experience with us :)

Avaliado com 5 de um total de 5 estrelas

Compass is very simple to navigate and…

Compass is very simple to navigate and use. Any problems with have are easily resolved by contacting the team (Jenzi or Neil). Clients are able to answer the questions easy enough which is a bonus.

16 de novembro de 2023
Avaliação não solicitada
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Resposta de Compass

Thank you so much for taking the time to leave us feedback.

Avaliado com 5 de um total de 5 estrelas

Swift and helpful support

The support team at Compass always responds swiftly to any SDLT queries, no matter how big or small. Their service is polite, friendly and helpful.

21 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

invaluable tool for our property department

Using Compass SDLT is incredibly helpful to ensure the SDLT calculations are correct based on the specific circumstances of each purchaser. This is a reliable tool, great from a compliance perspective and removes the responsibility given the complexities of the SDLT regime.

It also provides a useful audit trail for compliance purposes.

The tax consultants have always been very helpful and clear when dealing with specific queries.

10 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It has been a real benefit to our firm…

It has been a real benefit to our firm in using the calculator on every transaction giving us the peace of mind that the SDLT is calculated correctly the first time, every time.

Being CQS approved it is vital we have the necessary audit trail for clients SDLT calculations and Compass provides this.

Easy and quick to use with great support from the team if any queries arise.

25 de março de 2022
Avaliação não solicitada

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