Complaints.com Consumer Complaints Avaliações 

i was looking to purchase a dining room set,that was not too expensive. i looked at joss and main, and found one that was on sale with free shipping. i ordered it. imagine my surprise when they delivered a hideous chest,not the dining set. i immediately called them and after trying to ascertain what they were going to do to either pick up the mistaken item and send the correct item,i was put on hold and the customer service rep,hung up on me. i called right back and was informed that they were going to send the correct item asap. meanwhile i received an email from joss and main ,telling me to dispose of or donate the chest they had sent in error. imagine my surprise when 3 days later i received 2 separate emails instructing me that they would be sending someone to pick up the chest. i emailed them in return ,that as per their first email i no longer had this huge chest that was taking up a lot of space in my home. i will never order from this incompetent company again.

Purchased a shower enclosure from Victorian Plumbing which must have even the worst experience possible
Firstly had problems with organising the delivery date which ended with part order being delivered two weeks before the remainder was delivered
Then it was found that One part was the wrong size so tried to contact someone to talk to reported the problem which we have received 7
Ended with ordering a replacement part which had to be paid for and was told it was my responsibility to return the wrong part at my own cost even though the carrier used was delivery could have picked up when delivering
Sorry we are very busy but someone will contacted you without 5-7 days first one was dated 5 weeks ago and still no contact
It would seem that the coronavirus accounts for everything including poor customer relations
Would advise anyone to source anything from local sources

Ordered a sample bottle of "Rapid Keto Burn" that was at only $6.95 when I was ordering some other vitamins. Got and than got hit by another charge $89.95 later for "membership". Called and told them that I did NOT agree to this. Was told that if I did not dispute the charge, they would give me a 50% credit. I told them, no thank you and and have gone ahead an placed this in dispute with the credit card company. The company name is fastactivehealthsolutions. It has been in existence for 327 days. It uses a homebase that seems to be well known for "here today and gone tomorrow." In my opinion this is a scam. Be careful and know that if you order a bottle of Rapid Keto Burn for the low price of $6.95 to try, you will get hit later with a charge of $89.+ charges.

Schuhepro.com offers sneakers from China. Does send the first order, but unlike return policy (in German) on website does not allow for sending back if it does not fit. If goods can t be obtained elsewhere, better to avoid.

Supplier name from Ali Express Supplier VXOFASHION S. ordered what was advertised they sent totally different I am sick and tied of suppliers taking our money and advantage of customers I have been with Ali many years and haven’t had a problem but now I have been scammed 2 times in 10 days other supplier that scammed me is EPUZS JON STORE again from AliExpress,Very disappointed also postage to send back should be free company doesn’t explain if you can have free return and how to apply for it you only get a robot to talk to very frustrating.

Do not use Carethy.com. I received broken goods and have been waiting 2 months for a refund. They either say the refund has been made or their IT system is down. They lie!

Direct Ferries....I've sent emails saying that I do not want voucher for a ferry that was cancelled by the company due to Covid. I was told to send an email to an email address given on this site and no response. Today I get a response that's automated saying the emails are not read or responded to so how do you make contact with Direct Ferries, can someone at Direct Ferries response to this maybe?

Greenleaf tree services are scammers. They charged £400 to cut and kill my garden grass and promised it would not grow back but in less than a week it starts to grow back and I called and they promised to come re spray it but they never showed up. They not answering their calls or messages. So please be aware. The name of the company is Greenleaf Tree Services and their numbers are 01525887389, 07900128180, 07456057198. They keep changing names but the same voice, they go by Anthony, Steven and Collin. Those are the names and numbers they keep changing into and am sure it's one person. I have prove of conversations via text messages and videos. Greenleaf services are a scammer company, they are going around scamming vulnerable people especially women.

Trustpilot.... dealing with this company is a dreadful experience. It appears that all staff operate in different ways. Hard to get hold, standard template replies, months to respond. I can only assume that Trustpilot remove complaints about their owm company. Anyelse agree

Hermes delivery company didnt appear to pick up a parcel and I cant get in touch with anyone. Only voice machines at the other end. I cant speak to anyone ti either get my money back or understand what is the problem!!!

Does anybody know how to contact Wish Support direct

By Email or another platform

I am still outstanding two Goods since February and cannot get a refund customer

5e4783e80dd2c891eea18bd9

This a warning to highlight a software company producing a so-called computer repair program called TWEAKING.COM. Sadly it is connected with MajorGeeks who many PC users will also know,
The site tweaking.com seems to offer support and service amongst which the instant supply of a lost Licensing ID for software purchases is offered.
After weeks of requesting the company (which does exist) for my Licence ID to be sent both they and their current sales agent have not replied and any repeat requests are ignored. This is deliberate fraud of course and I hope that anyone about to use this company's software will think twice before purchasing their work. The program installed three years ago suddenly refused to start one day and asked for the Licence ID which no longer showed. The program sits useless and the damage done to the machine is final. Please do not be caught by this set of scammers - it will cost you more than money, with no sign of honesty or the promised redress. If they were banned from trading it would not be too soon. There no is excuse for fraud except retribution.

I'm making this review on Geardealz, buyer beware, I bought a headlamp for my husband it looked like it was worth about 10 dollars anyway I guess there was a 14 day time period where you can cancel your order and then I guess you send it back, well right on the 15th of June, they charged me $50, I know it wasn't 14 days since I received the order. So be careful because Geardealz will rip you off Everytime.

This is by far the worst company I’ve dealt with on the internet. Not only have I not received a yellow top that I ordered, but have not had a response from the three emails I’ve sent. I did receive earrings that were part of the order, but not the top. This was months and months ago. They however, got my money, but order is not complete as far as I’m concerned. Do not deal with this company, Sunnilooks, they take your money and don’t deliver.

Ordered a shed 6weeks ago from shire gardens buildings delivery due 25 may between 2-6. Receive a message at 4 to say they cant deliver due to staff sickness. After 3 days of calling and no callback as promised, receive an email to say will be delivered 1 june. I called them this morning as didn't trust them and once again been advised there was a system error and not booked even though I have confirmation email. Now been escalated to a manager but wont hold my breath. Absolutely awfull company to deal with and will be taking this further.

Recently purchased items through companies Wangluu, & Purchane, there is no forwarding address, or phone numbers to contact, they give bogus tracking information. They do not respond to emails. Tell you that items are shipped,but you are unable to view or confirm shipping,recommending not to order from them!

Lovevacations has refused to answer phone calls and other attempts to reach them. They have unethical practices concerning refunds for customers. Because Covid 19 has forced customers to cancel hotel rooms and flights, through no fault of their own, they (we) should be refunded the money held by them. In our case Love has held our money for almost a year. The Omni hotel has refunded the money we paid for one night through them. The other night (two rooms) was booked and paid through Love. The hotel is closed and the graduation we were to attend cancelled. This is obviously a special circumstance which warrants a refund. The original stipulation was that these rooms could not be cancelled because of graduation weekend, but even the Omni Hotel, itself, refunded our money. The only reputable thing to do is refund the money. Emails have been blocked, phones unanswered and means of communication stimeed. Even the Omni Hotel tried to get us a refund from Love, and thought it should be reported to the Better Business Bureau by us & them. We will take action if this goes unsolved.

So, I purchased a 65" TV from Aldi in October 2019. I had to contact the Warranty Team 'TEMPO' in regards to the TV being faulty. Shuts down, loses colour, loses sound, freezes, screen shakes etc. They told me they thought it was the Remote Control making the issue, so they would send me a new one. Well 4 weeks after I still hadnt received the remote, had to call them on 2 occassions asking after it before it finally arrived end of January. Well as you can imagine, the remote did not fix the problem. I persevered with the issues, but finally contacted again to let them know the Remote didnt fix it. This was middle Febuary. They asked me to try updating firmware, to unplug the TV and count to 30 and plug it back in, tried to get me to download some other software and load it onto the TV (which after reading the manual founf out you couldnt even do this process, waste of time again) and when I finally had enough over the week of stuffing around, demanded that a repair be done. So finally in March a repair person came to look at the TV. I was told the only thing he could do was replace the complete motherboard of the TV. It would take about a week for him to get the part and fit it. Well 3 weeks later, I had to contact again asking after the part. They told me the part had not arrived, they didnt know when it would because of the Covid 19 issues that were now in place. (Even though the order would have been in place weeks before any border issues had been put in place) So I then decided to write an official complaint to Aldi in regards to how long this whole process was taking. According to their Consumer Complaints listed on their website:
What do I do if my product is faulty?
At ALDI, we never want a faulty product, but unfortunately this happens from time to time. Many of our Special Buys come with a manufacturer's warranty that can last for one or more years. ALDI recommends that If you experience a fault or defect with a product that has a manufacturer’s warranty, you can contact the manufacturer’s helpline for assistance. The number is stated on the packaging and paperwork included with your product and on the product itself. You are also entitled to return to your local ALDI store with the faulty product and acceptable proof of purchase for an alternative remedy.

So I would like to direct you to the last line again, YOU ARE ENTITLED TO RETURN THE ITEM TO ALDI

This is in fact a lie, I can not return it to Aldi, they also dont want to speak directly to me or hear my complaint. They just sent me an email stipulating I had to go ahead with the fault process throught the manufacture team!
I then get a call from the repair team, all of a sudden a day after they said they couldnt get the part...a part had turned up! So I was sceptical, as you can imagine and asked about the part being New and if it came with a warranty if they were putting it in. They could not say either way, so I asked for a refund. I was over the whole process, it has been 4 months since my original complaint and I am still being stuffed around with the repair, the refund etc.
Under Consumer Law it states:
Item should be Free from Defects. If the failure is not major, you are also entitled to a repair or replacement within a reasonable timeframe or a refund if a repair or replacement is not feasible.
In a reasonable timeframe! 4 months is not a reasonable timeframe!
A major failure is defined as:
The goods are substantially unfit for their normal purpose and cannot easily be made fit, within a reasonable time;
- A reasonable customer would not have bought the goods had they known there was a fault/defect; or
- The goods are unsafe.
All of these relate to what has happened with my product, so call in a major failure or a non major failure, I should have been given a refund and yet I still cant even get it repaired!
They told me they would escalate my refund request to the internal team. They just said NO, without even speaking with me! What a joke!

When i booked a very frendle ladie told me that if i wanted to change amend or cancel my booking there wood be NO charges and If I cancel within 24 hours I would get a full refund
I was due to fly out to Vegas on the 18th of April was told today that all flights from the UK to Vegas has been cancelled by the airline so I ask for a full refund only to be told that i would part refund they mis lead me into booking a car parking slot
Will never book with them again all they want is your cash not happy

The description on website is not accurate. I ordered several items only received a few within a month. Other items were not shipped however I was charged for entire order. The shirt I received was described as a cotton shirt. When it arrived it is a cheap rayon type fabric. Only to make it worse they wanting to give me a 25% refund to keep or pay shipping to China......Which will cost more than the $25.00 shirt. BEWARE what you order descriptions are not accurate.