Complaints.com Consumer Complaints Avaliações 

WARNING AVOID THIS SOLICITORS.
FLEMING & REID GLASGOW.
My Legal Expenses Insurers appointed this company to look into a matter for me, A Mr Cooney was appointed to my case, his instructions was to contact the Police and ask for the details and evidence they held about a fictitious incident they arrested me for, the Police have refused to send anything to the Procurator Fiscal, I and my Solicitor have contacted Police Scotland numerous times requesting the information but they refuse to reply. I have no criminal record.
Cooney was instructed to write to the Police for the alleged evidence, if he got no reply then he was instructed to start Legal Proceedings to recover the material. He wrote to the Police but got the date wrong, he then got my surname wrong, then he got my first name wrong, then he got my surname wrong again, then I got an Email addressed to a totally different person.
Cooney asked me what I was going to do with the information when I got it from the Police, that was none of his business, I would not know what I was going to do with the information I got from the Police until I got it, I was told that there was no sanction in place to cover raising an action against Police Scotland, At this stage this was nothing to do with him, nor my insurance company. we were not raising and action against the Police, it was an ACTION FOR RELEASING THE INFORMATION ABOUT MY ARREST, AND THE LIES THE POLICE USED TO ARREST ME, THAT WAS SANCTIONED BY MY INSURANCE COMPANY, But Cooney was unable to understand that even with me sending him all the information, His instructions were to write to the Police for the information and if it was not received to start Legal Action to retrieve it, SIMPLICITY IN ITS SELF, But he went off on a wild goose chase, and making assumptions about what I was going to do with the information when I got it from the Police, and stating my insurance company had not sanctioned a case against the Police was irrelevant, he was not instructed to sue the Police, I knew that, my Insurance company knew that, but Cooney apparently did not know that, he was unable to take a simple instruction, he could not get my first name right, he got my surname wrong three time, and he got the incident date wrong, and writing to the Procurator Fiscal that had no interest in this case. He got everything almost 100% wrong, I wonder if anyone in Scotland can find a more incompetent Solicitor than Cooney, Please let me know. Now Cooney failed to reply to my Subject Access Request and the ICO has now written to them giving them 30 days to give me that information, He refuses to give me copies of all the letters he allegedly wrote and allegedly received, I do not believe he did anything.
I recorded all my conversations with this fool, and when he found out about that he resigned from my case, he never wanted the case from the start, just the money from my Insurance Company.
A ONE STAR FOR THIS COMPANY IS RIDICULOUS, IT SHOULD BE A MINUS 5 STARS.

I have two holidays booked with alapharooms and i am having no satisfaction getting my money back. would anyone recommend what i can do next? i have been alapharooms dont return my emails they dont answer the phone and they have taking the live chat off the website . i have a lot of money paid i am so disappointed with alaphatroons i would never book with them again and 100% do not recommend this company my holiday Date of Departure 7th May 2020 & My second Hoilday was Date of Departure 14th June 2020. Please Help .

I ordered garden furniture in March 2021 for my wife's birthday (May15th) from Cox and Cox. The items were paid for but not received. It is now approaching mid June and still no indication if the goods will ever arrive. This is appalling service advertising goods that do not exist. Do not buy from this firm. The glossy catalogue must not con you. Most of the itemsare not available.

I am writing this about the poor customer service, trying to speak to an advisor for the past 2 days being on hold over an hour at a time with nobody answering. It is a complete disgrace. Your not telling me there is nobody answering the phones
Well Prodential insurance, what a complete disgrace. How is anybody supposed to speak to you.

Definitely not a happy customer 😕.

We purchased goalkeeper gloves for my son’s birthday present from sports direct store and when we got home it was two of the same hands. This means someone had potentially removed some from packets to try on and replaced them. In COVID times this is disgusting and dangerous. My son was so upset on his birthday he cried. Customer service online were awful and didn’t help but said I have to go back to the store. Very disappointed

Playmate store (online); has a policy for returns within 15-20 days from the date of purchase. The merchandise was shipped from their facility after 10 days, and arrived 24 days from the date of purchase. The merchandise was a rug, very poor quality; slippery hazard, look like more a light blanket, the color has 3-4 time less shades than the pictures showed in the website. It is not accepted for return because their own policy time period is shorter than their delivery process. No phone numbers, the address is for the corporation in Singapore and the for the delivery address in a name with the last name initial in Illinois USA. I am looking for authorities who can protect consumers from this kind business.

Hi,
I sent on 19.04.2021 for payment to Sweden by Transfer Wise via transaction ID (238212249) had to be received within 2 hours as mentioned in the site material, but so far, ie 25.04.2021 has not been paid not refunded.
I have contacted but have not yet received a response.
I hope to get the money back to my destination or the money back into my account.
I'm worried because it went into a very suspicious matter.
thank you
Best regards

Ortorex company do not use, not helpful, I have not received my parcel and it's been very long time, they said sent to Hermes, this company also is terrible and their service is absolutely awful.

I Talk to Destiny grant online today and she was very nice a respectful Destiny had good customer service skills

I ordered a bed and mattress from the DIVAN BED WAREHOUSE on 16/03/21 and they said it would be delivered on 30/03/21 between 9am - 12pm. They turned up 50 minutes late at 12:50 which was no big deal, just a bit rubbish that I hadn’t been told that.
I dragged the bed base, mattress and headboard into my flat.
After fitting every together, I just had the headboard to do. On unwrapping it and placing on the bed base, I could see it was too wide. It protruded from the base and the holes on the base for fitting the head board to, were 3 inches too short.
On the packaging, I noticed it had a woman’s name, a postcode for Reading, and a description on the head board, colour, design and a measurement of 4ft 6, saying it was a double.
The bed I ordered was a small double, 4ft wide. Obvious to me it was the wrong one.
I emailed THE DIVAN BED WAREHOUSE and said they’d delivered the wrong one.
They insisted, although it had different information on the label, it was definitely the correct HB.
So then I had to get it back into the bedroom and take pictures to prove I was correct and they were wrong.
With picture evidence, the finally admitted I was correct and that they would sort out a redelivery.
That redelivery was supposed to be today.
I had an email/text saying it would be between 12:00 and 15:00.
They called me at 10am to tell me this also.
So I waited...

At 18:00 I still hadn’t received the item. So I wrote a text to the driver I assume and an email to THE DIVAN BES WAREHOUSE.

At 18:28 the driver finally called.
He asked me if my headboard was damaged.
I told him, how on earth would I know if it’s damaged, as he hadn’t delivered it.
He said it got damaged on the van and would have to order another one.
After waiting in all day for this I told him how unprofessional he/they are, which of course he didn’t like. He started being rude and argumentative with me. I said I didn’t want to speak to him anymore and to send me an email when he decides to ‘attempt’ to deliver the head board.

No, “The customer is always right” attitude. I was the one having to deal with this incompetence and he was in no way apologetic.

I find it incredible how people can do business like this.

Dynata calls 3x per week. No ability to opt out of their B.S. whatever reason to call.

Avoid Supreme Windows, Penzance at all costs! Unprofessional, unreliable and lacking any customer care. I was left with a broken door panel and a corroded letterbox which, even under guarantee, they refused to repair and replace. All my phone calls and messages were ignored and in the end I had to get another company in to put it right. Disgraceful!

Wise Honda Decatur Tx - The absolute worst customer service I have ever had. These guys are near impossible to reach by phone (I have been calling for 2 weeks) and would rather text you. I bought a new mower for $5100 and it has snapped a deck spring 2 weeks after purchase & with very few hours the drive belt snapped (which isn't covered by the warranty) and they want almost $400 to replace a $50-$60 dollar belt. I have asked to speak to them on the phone by text, no response. I would stay clear of doing business with them if you ever expect any service, & if you expect them to treat you like a valued customer. Once they got a sale, you mean little to them.

I have ordered two items from IV rose at the beginning of march, paying£48 for both items, I only received one item, and I'm still waiting for the second item, now I tracked the item and it has been sent, yet I have yet to receive it. What I must say however is I have ordered from them several times, and all clothes I have received, have been excellent quality. And fitted well. It's just when it comes to updating in items ordered. They are rubbish. Yet I can't find anything on the website to talk to someone. Very frustrating

What an absolute disgrace Russell Hobbs are now. Used to be a well respected company however, all that has changed. Bought a new toaster and kettle and, both have ended up in multiple pieces due to my losing my temper. Smashed the pair of them to bits. Work for a short while then,pack up. I had only had them eight weeks
Shame on you. 🤬🤬

I was on the site Oliverity02 and purchased the item
smart portable clothes dryer I didn't have to wait long for it to arrive but I only received a tea towel so please don't buy this it is a scam.... and no answer when I email them untrusting site scam scam scam scam

We were informed by Tui on 23rd February that our Marella Cruise in May was cancelled, and they told us we had 14 days to let them know if we wanted to transfer our booking to another cruise at a later date.
We decided we would like to take up this option so tried phoning customer services. We continually phoned 3 or 4 times a day for four days, sometimes hanging on for over an hour, but never got to speak to anyone.
I then emailed Tui on their customer care contact link, and they replied saying an agent would be contacting us within 72 hours. We waited 3 days but heard nothing so we tried their customer care line again only to get same automated message that we would hear from an agent within 72 hours.
Its now been 10 days since cancellation email and we still havn't heard from Tui, so this afternoon we tried phoning again. After an hour on the phone someone answered !!! HOORAY !!! ....However !!! The agent asked how we booked our holiday, and when we said it was booked online, he said we had reached wrong Dept and would redirect our call, OH NO !!!!!! HE PUT US BACK IN QUEUE !!!! We were on hold for another hour before we gave up.
VERY BAD SERVICE TUI, VERY BAD INDEED. DEAL WITH YOUR EXISTING CUSTOMERS BEFORE TAKING ON NEW ONES !!!
We'll probably just demand a full refund now and start looking at other holiday options before wasting any more of our time. I dread to think what our phone bill will be!

This complaint is about the Walmart Store in Quincy,Florida. This is the largest chai store in this small town to serve this community. It doesn’t matter when you go there, the majority of item ie. eggs ,frozen items, desserts or namely any thing else, you won’t find it. The manager has a lackadaisical attitude and appears to be weak in supervision. Something or someone from cooperative needs to do some unannounced visits. This place is surely pathetic. People would rather drive to neighboring Tallahassee than to deal with the nonsense of the staff and management. Some of the staff ack as though you as the customer doesn’t exist.
Cooperative if ever you need to check out a place then this would be it.

B.D.A

I have grave concerns about the authenticity of reviews on trust pilot which appears to have no moderation process to check the reviews so is manipulated by companies such as Vintage Cash Cow to give an inaccurate picture which sadly many people rely upon trust pilot when it cannot be trusted

My plan with Operator Three is €29 a month, however I went abroad in November 2nd, 2020 and my mobilephone was without roaming data and phone call for more than 40 days, so Three charged me a bill of €120 in November and another one of €120 in December without have provided me with the service. I requested a cancellation so they asked me for 30 days notice and a fine of €282. That's stupid. @Three Ireland