Complete Appliance Protection Avaliações 

63
O TrustScore é 2.5 de um total de 5

2,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really horrible sales. Spoke to Randy and was really disappointed with the customer service. Questions weren’t directly answered (had to almost repeat the same question in different ways) and felt li... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Warranty Company is Better than Yours! Complete Appliance Protection did it again. My house was hit by lightning destroying just about everything, including two furnaces and two air conditioning co... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I reached out today to get some more info on their plans, but I was met with total disrespect. The representative was rude and treated my questions like a burden. I was looking forward to working with... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This company has telephoned my elderly vulnerable mother twice regarding her appliance cover after her cancelling it. They have persuaded her that she needs this cover for another year and asked her f... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. Associação ou Organização
  3. Consultor Financeiro

Informação fornecida por fontes externas variadas

A home warranty plan is a valuable tool for all homeowners. Having an extended warranty in place for your home appliances protects you and your family budget from expensive, unexpected repair costs. Our plans protect items such as your heating and cooling system, water heater, kitchen and laundry appliances, pool equipment, and much more. None of our plans have a deductible or service call charge! We also offer diverse monthly and annual plans for home buyers as well as homeowners. CP™ protects every part inside the appliance, so you never have to wonder which parts will be covered. We encourage you to check out our unrivaled reputation through the BBB, where we have an A+ rating.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

63 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(63)

4 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Trusted Company .

I like PC because they do what they say! It is hard to find HW companies that you can trust. Thanks!

17 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They take care of you

They take care of you. A warranty company is no good if they don't stand behind the warranty. These guys do.

17 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very dependable no strings attached

This is a great company. They get the job done. I have been having a lot of issues in my house. They have fixed all problems no questions asked. I am very happy with this company. The best thing is that you don't have to pay out of pocket when they come and do the work.

7 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this service

Love this service. Cut down time, trying to find good company to fix your appliances and the costly fees. Take less then 10 minutes. Thank you.

30 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Home Maintenance & Repair

Prior to two years ago, I didn't really believe in home warranty companies. I maintain & repair my own stuff and enjoy the process. When I bought another home last year. having a company was a requirement. So I did my research, and based on reviews and no deductible, I choose Complete Appliance Protection. Used them 3x last year, and it worked out so well that I renewed this year, including washer/dryer and refrigerator. Good thing, because my dryer went out a month later, called them up and they sent a reputable company that I had used last year. Since I'm busy with a new job, it was nice to have it fixed for me and now it was done professionally. I recommend CAP.

15 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Complete appliance protection

I've had this plan around a dozen years and love the ease of any unplanned appliance going down.. they are a phone call away.. I've never had a bad experience

15 de março de 2017
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Sneaky Appliance Protection

The service was great however you need to read the fine print. Complete will only pay a limited amount on any single item. So if your hot water heater goes out the most they will pay is $250. If your AC unit goes out, the most they will pay is $500 (or there about).

14 de março de 2017
Avaliação não solicitada
logotipo da Complete Appliance Protection

Resposta da Complete Appliance Protection

Thank you for the kind words about our service! It's true CP does not offer a full replacement program. If an item cannot be repaired, we offer flat payout amounts towards the replacement and installation of a new item. We certainly would not characterize this policy as sneaky, however. You can find details on this policy and precise dollar figures on the Frequently Asked Questions page of our website, as well as on all of our brochures, and in the Terms and Conditions (both of these documents can be found online as well and are provided in hard copy format upon enrollment). We certainly want consumers to be educated on exactly what they are entitled to under our plans when they enroll so they don't feel surprised to find that full replacement will not be provided. Alternatively, CP does pay 100% of repair costs with no deductible, which is truly unique in the home warranty market.

Avaliado com 4 de um total de 5 estrelas

Stoppage service

Had trouble with serviceman contacting me back or answering phone. But once I made contact everything went smoothly after that.

10 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!

Complete Appliance Protection is the best home warranty service available. I highly recommend them.

10 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is great to work with.

The warranty is pricey but I like having peace of mind and they are great about approving repairs. I have also had appliances beyond repair and they send money to help pay for the new appliance as promised. I will continue to use them at my house.

9 de março de 2017
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Service Partners Not Efficient

The interactions with CAP were very smooth, but the repair partner that they are teamed up with in my area had to come back to my hour SIX times to fix my ice maker. Even now, it still makes a loud noice, but at this point I don't want to have to deal with another service call.

9 de março de 2017
Avaliação não solicitada
logotipo da Complete Appliance Protection

Resposta da Complete Appliance Protection

Thank you for your feedback! We're sorry to hear your refrigerator is still acting up. We certainly understand it sometimes takes a second set of eyes to fix a problem but six is way too many. Please remember you always have the option of choosing any repair company you'd like to service your appliances. You are never obligated to use the companies we may refer to you. We'll have a representative reach out right away so we can get this resolved for you.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais