easy to use website and delivery was swift, i have auto- order on and the nappies arrived just as the other lot were finishing. nappies themselves hold a lot however it would be nice to have clearer b... Ver mais
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Veja o que dizem as avaliações
I have a subscription (very efficient) for Invizi pants and booster pads. I wear the pants + pad at night and now I can at last get a full, stress-free night’s sleep which after many years of bouncing... Ver mais
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I’ve only discovered invisi pads recently but I can honestly say that they are one of the best quality ones I’ve ever used. They have plenty of choice to choose from and after a few trials with diffe... Ver mais
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Total confidence using these boosters, you can layer up 2 for nighttime or longer journeys, I have tried many brands over the last 6 months , I loved how thin they are yet super absorbant. I was impre... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.
Informações de contato
49 Greek Street, W1D 4EG, London, Reino Unido
- 0800 088 5955
- hello@confidenceclub.co.uk
- confidenceclub.co.uk
4,6
Excelente
173 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product
My little one refused to wear nappies, unable to potty train yet due to their special needs.
These are a bit softer than nappies and hold more, my little one does keep these on so it’s such a relief for school
Very happy with purchase and will continue to buy
16 de novembro de 2023
Avaliação não solicitada
Resposta da ConfidenceClub
Hi Hannah,
We're so glad these worked well for your little one and is comfortable in them :) We appreciate the review.
The ConfidenceClub team
Very quick service no problems but to…
Very quick service no problems but to be honest find the pads very thick not sure they are as good as my usual one’s I said they were to thick read reply ?
2 de novembro de 2023
Avaliação não solicitada
Resposta da ConfidenceClub
Hi - thicker is not always better - in fact one of our core develpment options is to be as slim line as possible which makes the pads more comfortable and More invisible until when its wet
Reasonable prices compared to chemist's…
Reasonable prices compared to chemist's supplies.
Delivery was slow, but in time.
25 de outubro de 2023
Resposta da ConfidenceClub
Thank you for your review
Delivery was as quoted and the product…
Delivery was as quoted and the product fared very favourably with the more expensive ones I had been using.
25 de outubro de 2023
Resposta da ConfidenceClub
That is great - thanks for writing in and letting us know
No custom service
Order was easy to place and arrived quickly but didn’t work as hoped for.
After thinking I’d maybe ordered the wrong size I messaged via email and Facebook in hope of some advice.
This was back in August and I’m yet to receive a response.
17 de agosto de 2023
Avaliação não solicitada
Resposta da ConfidenceClub
Hi JC,
We are so sorry that no one got back to you via email or Facebook. Service is something that we do pride ourselves in, so this is pretty disappointing that your enquiries went unanswered. I have found your order using your email, so I'll have someone from our customer care team get back to you.
Best,
The ConfidenceClub Team
Resposta da ConfidenceClub
Thank you for your kind review - we really appreciate it
All round excellence.
Easy to order, a quick delivery and an excellent product. Thank you Confidence Club.
24 de julho de 2023
Resposta da ConfidenceClub
Hi Ellie,
Thank you for the kind review! We're so glad to hear that you've enjoyed the experience of shopping with ConfidenceClub :)
The ConfidenceClub team
Wonderful discovery!
Had a phone call initially to discuss products before ordering. Very well-informed advisor. Helpful and knowledgeable. Then ordered products based on their advice.
Absolutely delighted with products!
24 de julho de 2023
Resposta da ConfidenceClub
Thank you for the kind review, Gill! We really pride ourselves on our customer service, so this makes us so happy to hear. We love providing great products and great service to wonderful people!
The ConfidenceClub team
Fabulous product at a great price
Fabulous product at a great price. Definitely more cost effective than generic brands of pull ups for kids.
23 de julho de 2023
Resposta da ConfidenceClub
Hi Wendy,
Thank you for the kind review! We're so glad you're happy with the Magics by ConfidenceClub pull ups. They're our number one seller for good reason :)
The ConfidenceClub team
I wish give you5 star bsend me…
I wish give you5 star but you send me my order and another day by mistake you send to me second order with different stuff. Someone waiting for his order..
23 de julho de 2023
Resposta da ConfidenceClub
Hi Sebastian,
We're so sorry for the mix up in the order that was sent to you. If you reach out to customer support team, they will organise for a return and get you the right product as soon as possible.
The ConfidenceClub team
Resposta da ConfidenceClub
Hi Evangelos, thanks so much for the review! We're very happy to hear that you love the product and service :)
The ConfidenceClub team
Well impressed
Order arrived quickly and was pack very well will be using them again
18 de junho de 2023
Resposta da ConfidenceClub
Hi Jeanette,
Thank you so much for the review! We're glad to hear that you were happy with the service and product :)
The ConfidenceClub team
Great product but took a while to arrive
25 de junho de 2023
Resposta da ConfidenceClub
Hi Susan,
Thanks so much for your review! We're glad you like the quality of the product, and we're sorry about the delay in delivering to you this time - we'll definitely continue to do our best to deliver within our guidelines.
The ConfidenceClub Team
Happy with product and quick delivery
25 de junho de 2023
Resposta da ConfidenceClub
Hi Marian,
Thanks so much for your review - we really appreciate it, and we're so glad you're happy with the product :)
The ConfidenceClub team
Helpful website
I thought the website was informative and post sales experience very good.
18 de junho de 2023
Resposta da ConfidenceClub
Thank you for your review, Sonja! We're glad you had a good experience from start to finish :)
Glad I got them!
As my daughter was slowly outgrowing pampers I had to bite the bullet and look at buying some bigger nappies for her. I found confidence club via Google, read a few reviews, had a look at some other sites but not being able to find the size suitable and weighing up prices value for money ect, I went with the magic pyjama pants 4-7 years. They fit my 4 year old perfectly and we’ve had no leaks! They last us SO much longer then the pampers we’ve just come out from and would thoroughly recommend- we use them for daily use as well as night time.
18 de junho de 2023
Resposta da ConfidenceClub
That is so good to hear! Thank you so much for giving our Magics by ConfidenceClub a go and we are so glad they have worked so well for your child. We really appreciate you taking the time to write in with your review
Resposta da ConfidenceClub
Thank you for taking the time to write in - we really appreciate your fantastic review
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