Conroyremovals Avaliações 

149
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The last time I moved my belongings from the UK to Australia, the local delivery company (Kent Removals) charged $121 for Australian quarantine fees and no other costs. This time, Conroy had been chos... Ver mais

Avaliado com 5 de um total de 5 estrelas

We used Conroy’s Removals for their LCL (shared container) service to move our boxes from Auckland to Perth and were genuinely impressed with the experience. Everything ran exactly as planned, w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for this great service from arrival of our shipment to Australia to delivery to our home address. Timelines and next steps were clearly communicated, together with regular updates on the st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of working with Conroy Removals to bring my furniture and belongings from Bangalore, India to Hobart, Australia. In conjunction with ASG Wind, the partnership communicated brilliant... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 89011015231

  1. Mudanças
  2. também em
  3. Serviço de transporte e armazenamento de móveis

Escrito pela empresa

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(149)

128 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Having items delivered from the UK

Having items delivered from the UK, it was found that there was several items briken, where either they wer not packed correctly/and stacked.loade badly. Boxes with frgile on them them were squased and the item inside broken.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi Ken
Thank you for your feedback. We’re really sorry to hear about the damage to your items — this is certainly not the level of care we aim to provide. Your comments have been passed on to our team for review, and we would appreciate the opportunity to look into this further and assist with a resolution. Please contact our office directly on Freephone 1800 640 774 so we can help.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

I could not fault my experience with…

I could not fault my experience with Conroys, both in Napier for collection and in Brisbane for delivery. The packers and the delivery guy were efficient, experienced, friendly, and tidy. The timeframe for delivery exceeded my expectations and I was kept up to date with progress. I would highly recommend Conroys for removals.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you so much for your great feedback. We’re thrilled to hear your experience with our Napier and Brisbane teams was so positive and that everything ran smoothly from start to finish. We really appreciate the recommendation.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great clear communication from all Conroy employees

I booked for a 1928 car to be transported from Brisbane to Melbourne, within a Conroy 20' rail container.

I personally delivered the car to Conroy Brisbane and found all staff extremely knowledgeable and easy to communicate with.

Would thoroughly recommend Conroy for logistics.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your kind feedback. We’re thrilled to hear that our Brisbane team made the process clear and easy for you, and that your vehicle transport went smoothly. We really appreciate your recommendation and the opportunity to assist with your logistics needs.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Communicative and easy to deal with

Communicative and easy to deal with. Delivered on time. Thank you

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the feedback, Sez. All the best in your new place.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Easy transition from start to finish.

It’s was a smooth transition for the relocation from NZ to Australia from the very start with Conroys. Had constant updates with the progress right up to the delivery to our address in Australia. Would highly recommend.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for the wonderful feedback! We’re so pleased to hear your move from NZ to Australia was smooth and that our team kept you well informed throughout. We truly appreciate your recommendation and wish you all the best in Australia.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

They made everything easier

They made everything easier

communication was excellent. care was excellent. would use again

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the great feedback! We're thrilled the communication and care was excellent. We look forward to helping you again.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Reliable

Reliable, professional service.
Thank you Liz and Steve!

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the great feedback. We're thrilled you found our service reliable and professional. All the best in your new place.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

I have now used Conroy Removals on two…

I have now used Conroy Removals on two occasions. Shipping my goods from overseas to Brisbane in January 2025 and back to the UK in September 2025. From start of process, eg Katerina coming to the property to do an inventory, then for one particular gentleman who came to do the wrapping and packing. I forgot his name, but he displayed a very professional attitude in his work. Then lastly the lads who turned up to pick up the furniture were first class also. So quick,and everything went smoothly. We left Australia before the container left, and we have yet to receive it. Thank you so much for your professionalism on both occasions. Regards Mel Rudkin

8 de agosto de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your lovely feedback, Mel. We really appreciate you trusting Conroy Removals with your move on two occasions. It’s great to hear that Katerina and our packing and removal teams provided such a professional and smooth experience throughout. Wishing you all the best with your move back to the UK!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Good communications and careful handling of items

Conroy kept in touch from the moment my consignment appeared in their books. I was very happy with the quality of the communications, reliability of service and care and respect that the team showed towards my items of furniture when unloading and unpacking these.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your kind words! We’re glad to hear you appreciated our communication and the care our team showed with your furniture.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

A simple and straightforward process.

Conroys kept us informed and up-to-dated.
Our shipping arrived swiftly and intact.

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the feedback, Janet. We're rapt you found the move process with us swift and straightforward. All the best in your new place.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. Very professional and customer service was great.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks so much for your feedback! We’re thrilled to hear you had a great experience from start to finish. It was a pleasure to help.
Kind regards
Conroy Removals

Avaliado com 4 de um total de 5 estrelas

super convenient

Door to door, frequent updates. Everything went smoothly. Some invoices for customs etc... that I wasn't aware of which delayed delivery by a little bit, but overall great !

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your feedback. We’re glad to hear the door-to-door service and updates made the process smooth overall. We appreciate your understanding around the customs charges and delays, and we’ll certainly take that on board to improve communication. Thanks again for choosing us!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Townsville crew were outstanding…

The Townsville crew were outstanding and extremely friendly and helpful. We were impressed how efficient and careful they were loading our possessions. Would definitely recommend them. This is the second time we have used them and that’s why we employed them again.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your wonderful feedback! We’re delighted to hear the Townsville crew impressed you again with their friendly, efficient, and careful service. We really appreciate your continued trust and recommendation.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

These guys were great

These guys were great - easy to deal with, well priced and good comms right throughout the whole process.

Highly recommended

12 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for the great feedback! We’re glad to hear you found us easy to deal with, well priced, and kept informed throughout. We really appreciate your recommendation!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Service was unmatched

We are beyond greatful for the teams we dealt with getting our belongings from NZ to Melbourne. We were informed of every step along the way, communication was prompt. The Taranaki team were very informative with the process and tips and tricks to ensure the process would be as smooth as possible especially being so close to Christmas. Those that we dealt with were professional caring and took care when loading and unloading our stuff.
We had our stuff around 13 weeks later from uplift. The team came to the party very quickly from inspection to uplift which was one week. Highly recommend Conroy over other companies, their professionalism was unmatched. Huge shout out to the Taranaki team 🥰
Thank you for bringing Christmas to us a little earlier

10 de setembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you so much for the wonderful review! We’re thrilled to hear the Taranaki team and everyone involved made your move from NZ to Melbourne smooth and professional, especially during the busy Christmas season. Your shout-out means a lot, and we’re grateful for your recommendation. We’re so happy we could bring Christmas to you a little early!
All the best in Australia.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

My dealings with Conroys

My dealings with Conroys, particularly Liz, were excellent. Liz communicated frequently and let me informed of progress of our delivery of goods from the UK into Adelaide.
Dealings with Steve and Aaron was fewer but but both were efficient and helpful

Thanks Conroy Team

Brian

28 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for your kind words! We’re glad Liz, Steve, and Aaron provided efficient and helpful service throughout your delivery. We appreciate your feedback and thank you for choosing Conroy!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, amazing service and communication start to finish. Arrived on time every time.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the great feedback Daniel. We're thrilled you've had a positive experience with Conroy.
Kind regards
Conroy Removals

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY

Absolutely would not ever use them again. I would have an easier time pulling my teeth out manually with a hand mirror and pliers than dealing with this company. No accountability, no responsibility. My uplift occurred on 3/10/25. I am now writing this 11/12/25 still have not had my items delivered, with them constantly blaming customs and clearances- I paid extra for Conroy to pack my home, they labelled everything- so why are they asking me which box the declared items are in for customs????

Also I was not given an approximate delivery time frame until about 2 weeks AFTER my items were already picked up from my apartment… what were they doing with my things and why did they not inform me because I’m sure the insurance doesn’t cover items in “storage.”

Please I’ve been so stressed out, I’ve sent so many emails.. just don’t use them! Take it as a warning. They can’t even apologise

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It took over a month to ship

It took over a month to ship, from the day shipment picked up from auckland( 26th Aug) waiting to fill containers.

Arrived in perth on 17th oct, but again took a month to deliver (22 Nov) after custom and MPI clearance, due to delivery partner only deliver when they are in the area.

Waiting for them to pick up rubbish removal for over two weeks no response.
I guess another 1 month to get them to pick up rubbish and card which was part of the quote for service included.

So 26th Aug to 22 Nov 3 months wait to et shipment and still waiting for rubbish removal 11 Dec.
Rather pay some extra $ and get ur shipment around 1.5 months including everything.
Saving or cheap quote is not worth the wait when u r moving.

11 de dezembro de 2025
Avaliação não solicitada

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