Conroyremovals Avaliações 

149
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The last time I moved my belongings from the UK to Australia, the local delivery company (Kent Removals) charged $121 for Australian quarantine fees and no other costs. This time, Conroy had been chos... Ver mais

Avaliado com 5 de um total de 5 estrelas

We used Conroy’s Removals for their LCL (shared container) service to move our boxes from Auckland to Perth and were genuinely impressed with the experience. Everything ran exactly as planned, w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for this great service from arrival of our shipment to Australia to delivery to our home address. Timelines and next steps were clearly communicated, together with regular updates on the st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of working with Conroy Removals to bring my furniture and belongings from Bangalore, India to Hobart, Australia. In conjunction with ASG Wind, the partnership communicated brilliant... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 89011015231

  1. Mudanças
  2. também em
  3. Serviço de transporte e armazenamento de móveis

Escrito pela empresa

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 66% das avaliações negativas

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4,5

Todas as avaliações

(149)

128 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Really good all round performance…

Really good all round performance spoiled by one lady who clearly does not enjoy her job. Top marks to the lady who arranged our delivery and to the guys who delivered

19 de novembro de 2025
Avaliação não solicitada
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Resposta da Conroyremovals

Thank you for your feedback. We’re pleased to hear you had a positive experience with our delivery team. We’re sorry to learn that one interaction didn’t meet the same standard, and we appreciate you bringing this to our attention so we can follow up internally. Thank you for choosing Conroy.
Kind regards
Conroy Removals

Avaliado com 4 de um total de 5 estrelas

Great Service

We had a great experience moving about 39 cubic metres of household items from Auckland to Melbourne. From quotation process to delivery, we encountered friendly and professional staff, except when the initial packing team leader, who was neither friendly nor professional. This was quickly sorted by the management. The next day a team of 6 very professional packers with the sales manager came and did the job very well. Hiccups happen, and not all people are same, but the actions by the other staff and management took away the negative experience. We received our items within the agreed timeframe in good condition. I would use Conroys again and would recommend to others making the big move.

24 de outubro de 2025
Avaliação não solicitada
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Resposta da Conroyremovals

Thank you for your feedback and for choosing Conroy for your move from Auckland to Melbourne. We’re pleased to hear that the team and management were able to quickly turn around the initial experience and ensure your move was handled professionally and on time. We appreciate your understanding, your recommendation, and the confidence you have in us for future moves. Wishing you all the best settling into your new home!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great communication every step of the…

Great communication every step of the way. From the moment a date was set for my furniture to be packed and collected in the UK to the day it was delivered in Brisbane, I was informed of every step, timelines were on point and the team that delivered my items were fantastic

18 de novembro de 2025
Avaliação não solicitada
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Resposta da Conroyremovals

Thank you for your wonderful feedback. We’re thrilled to hear that the communication, timing, and delivery team all met your expectations throughout your move from the UK to Brisbane. We truly appreciate you choosing Conroy and hope you’re settling in well!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Highly recommend these guys, fantastic job

Great communication from start to finish. On time and the guys tackled a difficult site without any issues. Friendly professional and got the job done without fuss. We highly recommend the guys at Conroy-Whybirds. Thanks to all involved for making our move stress free.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you so much for your feedback. We’re thrilled to hear the team made your move smooth, stress-free, and handled the tough site with no fuss. We are glad we could help!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Fantastic Moving Companies

Clint and his son were great. We had great communication with Conroy since we arrived in Australia. Everyone was very professional and friendly and nothing was a bother. Everything got here safe and sound. The whole experience from the start in Scotland with Pickfords to the end in Australia with Conroy was very easy. I would recommend both companies without hesitation. Thank you for looking after our goods for us. It is a big decision to emigrate and it was made so much easier with questions being answered promptly and professionally.

12 de novembro de 2025
Avaliação não solicitada
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Resposta da Conroyremovals

Thank you for sharing your feedback. We’re delighted to hear that Clint, his son, and the team helped make your move to Australia smooth and stress-free. It’s great to know everything arrived safely and that communication along the way made a big difference during such a major move. We really appreciate your recommendation and are glad we could be part of your relocation journey.
All the best in Australia.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great experience with Conroy Removals

Great experience with Conroy Removals, timely delivery of my items after being shipped from the UK! Thanks so much

14 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the great feedback, Camille. We're thrilled you had a smooth move to the UK. All the best!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

My removal experience

The team that uplifted my furniture on Tuesday also delivered it to me on Thursday. I couldn't be happier with the service. They were careful, efficient and polite. A great experience all round

13 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi Leisa
Thanks so much for your feedback. We're thrilled you had a smooth move and good experience with us. All the best settling into your new place.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Our move from Mandurah WA to the…

Our move from Mandurah WA to the Sunshine Coast Qld went very smoothly. We were kept informed along the way and the staff were helpful and friendly. We have used other removal companies in the past, however, Conroy were by far the best. We will use them again in the future.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you so much for your great feedback. We’re delighted to hear your move from Mandurah to the Sunshine Coast went smoothly and that our team kept you well informed throughout. We really appreciate your trust and look forward to helping again in the future.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Happy with the choice we made

Really good commmunication and super helpful from start-to-finish. Quoted up to ten weeks, and got it done in 8-9, so am happy.

We looked at a couple of different companies to make the moved form Auckland to Melbourne, and certainly happy with the choice we made.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi Sean
Thanks for choosing Conroy! We're thrilled you had a good experience during your move from Auckland to Melbourne. All the best settling into life in Australia.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

We were very impressed with Conroy…

We were very impressed with Conroy Removals. They did a facetime to work out the exact square meterage of our belongings, gave us an immediate quote and informed us of the moving process. We moved from Townsville to Maryborough in QLD and the boys were great on both ends, all of our belongings arrived on time and in perfect condition. We were also informed of moving times, dates and where our belongings were via text and phone calls. We would highly recommend the team at Conway Removals.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you so much for your wonderful feedback! We’re thrilled to hear the FaceTime survey, communication, and service from our teams made your move smooth and stress-free. It’s great to know everything arrived on time and in perfect condition.
We really appreciate the recommendation. Wishing you all the best settling into your new home.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Vietnam - Australia Relocation

Both ends of the removals were handled well. Dat led the team at our apartment in HCMC, and Conroy through Mark, Bryson and Steve brought our items to the house in Australia. All went well, and would use Conroy in future.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for the great feedback, Dominic. We're glad all went well for you. We'd love to help you in the future if you move again.
All the best!
Conroy Removals

Avaliado com 1 de um total de 5 estrelas

Ask for a review before you’ve even delivered our stuff

We were quoted 4-5 weeks to ship our stuff from Melbourne to NZ. It’s 6 weeks and we are still waiting for our things to be bio security cleared and delivered. One item to be searched are the Christmas ornaments. Although we clearly wrote that on the outside of the box it was labelled by the removalists as ornaments only - 7 boxes have the same description which means all 7 need to be searched. I probably would have given a higher score if you had requested a review AFTER we had received our stuff

12 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi there, thank you for taking the time to share this feedback. We’re sorry to hear your shipment has taken longer than expected and appreciate how frustrating delays and biosecurity checks can be — especially at this time of year.
MPI’s requirements can sometimes mean additional inspections, and we understand this has impacted your delivery timeframe.
We appreciate your patience, and if you’d like an update at any time, we’re more than happy to help.
Kind regards
Conroy Removals

Avaliado com 2 de um total de 5 estrelas

I was given a timeslot

I was given a timeslot, but the delivery did not arrive, and I got no calls to say that they would be late.
I rang to check on the position and was told that the driver was on route and would call me, but I did not get a call. I waited another hour before I called back - the lady I spoke to called the driver and told me that he would be with me in about 30 minutes, which he was.
The delivery itself was fine, but the communication was terrible, as I really think that the company should let you know if there are delays.

6 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thank you for sharing your feedback. We’re sorry to hear about the lack of communication around your delivery delay. That’s not the level of service we aim to provide. We’re glad to know the delivery itself went smoothly, but we’ll be reviewing your experience with our team to ensure we do better in keeping customers informed in the future.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

Great experience from start to finish, i moved from Australia to Switzerland and cannot fault anything as all went really well, great communication etc. Would def use Conroy again if evee moved again 😊

29 de maio de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks so much for your kind words! We’re thrilled to hear your move from Australia to Switzerland went smoothly and that you were happy with our communication. Wishing you all the best settling in, and we’d love to help again if you ever make another move!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

A pleasure to deal with from the…Good on you

A pleasure to deal with from the initial conversation with Katrina in the office and walk through quote to the professional and friendly fellows Mark and Craig who uploaded our goods to also unloading at the final destination I give the whole experience a 10 out of 10 rating 😀

7 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks so much for your great feedback and 10/10 rating! We're thrilled you had a smooth move.
All the best and kind regards.
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great experience overall with Conroy…

Great experience overall with Conroy Removals! Communication was clear and helpful throughout our long overseas move. The transport took a little longer than expected, but everything arrived safely in the end. The delivery team was friendly, fast, and left everything neat and clean. Moving can be stressful, but they really made it easier! 🚚🌏📦

10 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks for your kind words! We’re glad to hear our team helped make your overseas move a smooth one. We appreciate your patience with the transport timing and are delighted everything arrived safely. Wishing you all the best settling into your new home!

Avaliado com 1 de um total de 5 estrelas

Professionally packed by your movers…

Professionally packed by your movers yet So many precious things broken. Surf boards ruined by being stored on their tips for 10 weeks. Leg broken off dining table. Terrible and would not recommend to anyone!

7 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi Jaimie
We’re really sorry to hear about the damage to your belongings. That’s certainly not the experience we want for our customers. Our team is looking into what happened here so we can understand how this occurred and is following up with you directly.
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

Great experience. Terrific staff & Safe & timely delivery

Firstly a huge Thankyou to the Conroy team for safely transporting family heirlooms to my Melbourne home.

The care, compassion & genuine kindness afforded to me by Nikki was extraordinary. Nikki is a huge asset to Conroys and I thank her with all my heart assisting me through a difficult family situation.

From our first phone consult then further conversations relating to the technicalities of moving part of my mums deceased estate including valuable antiques & artworks to my home address I felt I was in good hands.

Communication regarding the status of my items was ongoing throughout the process.

Valuables were impeccably packed & safely transported.
On delivery day, the truck guys phoned me to update the time of arrival. They were such lovely fellows who took great care removing everything from their truck & placing everything where I asked. They were so polite & professional.

I was happy with the moving costs & would highly recommend Conroys for their care, lovely staff, assistance with navigating the process, communication & fair pricing.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks so much for your lovely review! We’re glad to hear Nikki and the team were able to make things a little easier for you during a tough time. Thanks again for trusting us with your move!
Kind regards
Conroy Removals

Avaliado com 5 de um total de 5 estrelas

We moved from Victoria to Queensland

We moved from Ballarat, Victoria to Hervey Bay, Queensland. From the outset we were concerned about the move as we had not previously done a move over such a large distance, however the professionalism of the Conroys team quickly set our minds at ease. From our first engagement with Justin Ulrich who conducted the pre-move assessment, Justin walked us through the whole process and made it sound so easy. Then there were the 2 Conroys moving guys who came to Ballarat to load our goods, they were both extremely courteous, very friendly and took extreme care with all our furniture. The professionalism of those 2 gentlemen eased our mind even further. Then there were the 2 guys who delivered and unpacked our goods at Hervey Bay, once again they were friendly, professional and took extreme care during the unloading and placement of our furniture. To the Conroys team involved Bev and I cannot thank you enough. I would not hesitate to highly recommend Conroys to anyone consider moving house. Regards Anthony.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Thanks so much, Anthony. We’re thrilled to hear your move from Ballarat to Hervey Bay went so smoothly and that our team helped make the long-distance move stress-free. All the best settling into your new home!
Kind regards
Conroy Removals

Avaliado com 2 de um total de 5 estrelas

They tell you what you want to hear.

Overall my experience was disappointing. I specifically asked that my belongings were sent to NZ early, I would rather pay storage at the other end so that I could receive them as close to my arrival as possible. I was assured this could and would be done. As soon as they got my money it was crickets. I emailed and called multiple times asking for updates. They held my belongings in Sydney for 8 weeks, I got to NZ the day before my stuff arrived and it then took another 3 weeks to actually get it delivered. Definitely not the service I paid a lot of money for.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Conroyremovals

Resposta da Conroyremovals

Hi Yvonne
We’re really sorry to hear about your experience and the delays in getting your belongings to New Zealand. We understand how frustrating that must've been for you and it's certainly not the level of communication or service we aim to provide.
We appreciate you sharing your feedback and will review what happened so we can improve for the future.
Conroy Removals

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