Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Keeping me informed of any progress on my claims, and the person I spoke to was very polite and made sure that I am happy with all that he explain over the phone.
Gideon was very helpful and friendly. I would certainly recommend them and him too as his customer service skills plus his politeness was exceptional
Just returned a missed call with consultation claims, spoke to Daniel who told me it was just a courtesy call to keep me updated on my claim. Very polite and informed me that my claims were being deal... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Consultation Claims
Escrito pela empresa
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Informações de contato
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Reino Unido
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Chose you because you sound very honest…
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks Robert Roberts
18 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review. It is nice to hear that you find our communication honest and not overwhelming.
We will get a call out to yourself today to confirm the information you have requested. If unable to make contact an email will then be sent.
Very professional!
21 de setembro de 2026
Resposta da Consultation Claims
Thank you for the kind review, we are happy to hear that you have found our service professional. If you need anything further please do reach out!
Good communication from the company
Good communication from the company, pleasant telephone manor
28 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this. We are happy to hear that you have found the communication good. If you need anything further please do reach out, we are here to help.
Resposta da Consultation Claims
Thank you for leaving a review. It is great to here that the information you have been provided is clear and precise. if you have any further questions please do let us know.
Great info and excellent service
18 de setembro de 2026
Resposta da Consultation Claims
Thank you for the kind review. It is good to hear that you have been provided with great information and have found the service excellent. If you need anything further please do reach out!
Good communication and friendly staff
Good communication, regular updates provided, nice staff. Daniel was great today.
25 de setembro de 2026
Resposta da Consultation Claims
Thank you for the kind review. We are happy to hear Daniel provided a good service, we will be sure to pass on this feedback. If you need anything further please do reach out!
Resposta da Consultation Claims
Thank you for the kind review, we are so happy to hear that Jackie provided a great service and was helpful with your query. We will be sure to pass on this great feedback.
Resposta da Consultation Claims
Thank you for the review. We understand there with the car finance claims. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
You can also visit the FCA’s website for the latest information regarding the scheme, any delays currently being experienced and information on potential redress.
When we have an update we will get in touch with you via email or telephone but in the meantime if you have any further questions please do reach out!
Motor finance complaint
I just needed to know that the information regarding my email was correct, and pleased to say that Gidieon the person that put me right
24 de setembro de 2026
Resposta da Consultation Claims
Thank you for the fantastic review! We are very happy to hear that Gideon provided an excellent service and gave some good information. We will be sure to pass on this feedback. If anything further is needed please do reach out, we are here to help!
Easy to understand
24 de setembro de 2026
Resposta da Consultation Claims
Thank you for the kind review, we are happy to hear you have found our updates easy to understand. Please do reach out if anything further is required.
Very good advice
24 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review, we are happy to hear you have found our service and advise in relation to the claim/s good. If anything further is needed please do reach out!
Resposta da Consultation Claims
Thank you for leaving a great review, we are thrilled to here you have found our service excellent. If you need anything further please do reach out.
No progress
28 de maio de 2026
Resposta da Consultation Claims
We appreciate you taking the time to leave a review.
We sincerely apologise for the delays with your car finance claim. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
I can see that, following your review, we have contacted you by telephone to provide an update. However, if you have any further questions, please don’t hesitate to get in touch with us.
You can also visit the FCA’s website for the latest information regarding the scheme and any delays currently being experienced.
Thank you again for your patience and understanding.
Everytrhing from submitting my claim has…
Everything from submitting my claim has went very smoothly and I am being kept up to date on the progress
23 de setembro de 2026
Resposta da Consultation Claims
We appreciate you leaving a review! We are thrilled to hear that everything has been smooth for yourself and you have been updated as the claim/s has progressed. Please do reach out if you have any further questions.
Pleasant customer service experience
Confirmed all the information that I needed to know quickly and was very polite.
23 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review! We are very happy to hear that you found our service informative and polite. If you need anything further please do reach out!
Easy to contact and talk too
Easy to contact and talk too, keeping me informed
22 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this! If you need anything further please do reach out!
Caller Daniel very thorough and very…
Caller Daniel very thorough and very patient and helpful for someone 72yrs of age,pleasure to speak with him.
22 de setembro de 2026
Resposta da Consultation Claims
Thank you for a great review! We are very happy to hear that you have found Daniel patient and helpful during your telephone call. We will be sure to pass on this feedback!
Polite and clear
22 de setembro de 2026
Resposta da Consultation Claims
Thank you for leaving a review! We are happy to hear you found our service agents polite and clear to speak with. If you need anything further please do let us know!
Resposta da Consultation Claims
Thank you for the review! We are thrilled to hear that you have found out service agents great to speak to.
Short and too the point.
21 de setembro de 2026
Resposta da Consultation Claims
Thank you for the review, we appreciate you taking the time to leave one.
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