Consultation Claims Avaliações 

1.037
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.

Avaliado com 5 de um total de 5 estrelas

Excellent service!. Matthew called today to update me and give me some good news. Very good service, very polite and helpful. Would definitely recommend!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just returned a missed call with consultation claims, spoke to Daniel who told me it was just a courtesy call to keep me updated on my claim. Very polite and informed me that my claims were being deal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Sobre Consultation Claims

Escrito pela empresa

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.037)

1.029 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and everything…

Excellent service and everything clearly explained.

27 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a great review, we are happy to hear you have found our service excellent and everything has been clearly explained.

Avaliado com 5 de um total de 5 estrelas

Keeping me updated regularly regarding…

Keeping me updated regularly regarding my claim. And very friendly staff

26 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you taking the time to leave a review! We aim to keep our clients informed of the process so are happy to hear we have achieved this with yourself. If you have any further questions please do reach out!

Avaliado com 5 de um total de 5 estrelas

My claim

Excellent service
Very polite gentleman

26 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a kind review! We are happy to hear you have found our service excellent.

Avaliado com 5 de um total de 5 estrelas

The form was very easy to fill out

The form was very easy to fill out, they have been very informative all the way through with emails and phone calls, to let me know the status of my case.

26 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving such a great review! We are thrilled to hear that you found the sign up process easy and appreciate our contact providing updates. If you have any further questions please do reach out, we are hear to help!

Avaliado com 4 de um total de 5 estrelas

Updating

Minimum of contact to update in positive way.

26 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving a review! If you have any further questions please do reach out but we will be in touch via email or telephone with any further updates!

Avaliado com 4 de um total de 5 estrelas

Good

Very good chat

26 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review, we appreciate it!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Pleasant & informative conversation regarding my claim. Happy with the level of communication.

26 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving such a great review! We are happy that you found our communication informative. If you do have any further questions please do reach out!

Avaliado com 5 de um total de 5 estrelas

Spoke to Jackie who was very…

Spoke to Jackie who was very informative and helpful to speak to.

26 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are thrilled to hear you found Jackie informative and helpful. We will be sure to pass on this positive feedback!

Avaliado com 5 de um total de 5 estrelas

Nice to have a phone call from Gudian a…

Nice to have a phone call from Gudian a member of your team just updating me about my claim, he was very helpful,easy to talk to and very polite.

26 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you taking the time to leave a great review! We are thrilled to hear Gideon was helpful and polite. If you need anything further please do reach out, we are here to help!

Avaliado com 5 de um total de 5 estrelas

Straight forward communication

Straight forward communication, easy to follow process , clear advice given

26 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving a review! We are happy to hear you have found the communication straight forward, if you need anything further please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

…curtisy call

Very good telephone conversation.....all good

25 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the great review! We are happy you have found everyone all good!

Avaliado com 5 de um total de 5 estrelas

Nice fella

Nice fella , helpfull

25 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a kind review!

Avaliado com 4 de um total de 5 estrelas

Timeline informed

Today, I received update of the progress for the car finance claim. Still it's takes long as long as stretches next year for the result but the update on the phone surprisingly was informative and reassuring in terms of customer service.
Gideon and Matthew were staff from this company today to keep me informed and I'd give them good reviews with pleasure.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultation Claims

Thank you for leaving a detailed review! We are thrilled to hear you received great service and will provide the feedback to the agents mentioned, they will be thrilled.
Unfortunately the process is delayed at the moment, this is due to the Financial Conduct Authority redress scheme being legally challenged. We do not have any control over this but whenever we do have an update we will sure to be in touch. If you have any questions please do reach out!

Avaliado com 5 de um total de 5 estrelas

Very helpful

The guy l spoke to on the phone was very helpful and polite and friendly. He explained everything to me and anything l didn't understand he went further into details..

25 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving such a great review! We are thrilled to hear the customer service agent explained everything clearly and answered any questions. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

Clear communication with staff member

Clear communication with staff member , when contacting company.

24 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the review! We are happy to hear you have found our communication clear. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

It was a very good and easy experience…

It was a very good and easy experience l got all my questions answered and more

20 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the kind review! We are happy to hear you have found the experience easy to navigate. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

Daniel was very informative and…

Daniel was very informative and explained to me the whole process. He seemed genuine and knowledgeable and informative to what was gonna happen in the future, I haven’t compared to other companies as I’ve been with this one.He actually made me feel I was with the right company, but obviously cautious we shall see.

19 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you found the service Daniel gave was informative. We will be sure to pass on this lovely feedback. If you have any further questions please do reach out, we are here to help!

Avaliado com 4 de um total de 5 estrelas

Explained what was happening with my…

Explained what was happening with my claim and how the process was going

12 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the kind review! We are happy to hear everything was explained clearly. If you need any further support please do reach out!

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