Consultation Claims Avaliações 

1.037
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.

Avaliado com 5 de um total de 5 estrelas

Excellent service!. Matthew called today to update me and give me some good news. Very good service, very polite and helpful. Would definitely recommend!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just returned a missed call with consultation claims, spoke to Daniel who told me it was just a courtesy call to keep me updated on my claim. Very polite and informed me that my claims were being deal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Sobre Consultation Claims

Escrito pela empresa

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.037)

1.029 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great well informed

Great well informed

18 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review, we appreciate it. We are happy to hear that you have been fully informed of the process. If you have any questions please do reach out!

Avaliado com 5 de um total de 5 estrelas

The customer service is fantastic

The customer service is fantastic. I spoke with Ian today he was friendly yet professional and provided clear advice as well as the timeline for my claim

18 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are delighted to here the service has been good and you found Eion friendly. We will be sure to pass on this feedback! If you need anything further please do reach out, we are here to help!

Avaliado com 5 de um total de 5 estrelas

Good comunication

Good comunication

17 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving a review! It is great to hear you have found our communication good. We aim to make everything as clear as possible, so it is great to hear we achieved this.

Avaliado com 5 de um total de 5 estrelas

a lovely advisor on the phone

Had a lovely advisor on the phone

17 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the great review, we appreciate it! We are very happy to hear the advisor you spoke to was nice. If you have any further questions please do reach out, we are here to help!

Avaliado com 5 de um total de 5 estrelas

Excellent service from jackie

17 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the lovely review! We are thrilled to hear that Jackie provided a excellent service. We will be sure to pass on this great feedback. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

Plain talking friendly chat very…

Plain talking friendly chat very professional

17 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you leaving a kind review! We are happy to hear that the conversations you've had with ourselves have been processional but friendly. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

They were clear on the process and …

They were clear on the process and explained how this was going all round really good thanks

17 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the kind review! We are thrilled to hear that the process has been clearly explained. If you have any further questions please do reach out, we are here to help!

Avaliado com 5 de um total de 5 estrelas

consultation claims

Very helpful and informative

17 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the great review! It is great to hear you have found our service helpful. We aim to keep everyone informed so we are happy to hear we have achieved this.

Avaliado com 4 de um total de 5 estrelas

Friendly and informative

Friendly and informative

17 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the review! We are happy to hear you have found us informative. If you have any further questions please do reach out!

Avaliado com 3 de um total de 5 estrelas

Very vague

Very vague, not really sure what this call was about as I am bombarded with these types of call on a weekly basis.

3 de agosto de 2026
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Resposta da Consultation Claims

We appreciate you taking the time to leave a review. We’re sorry to hear that you found the conversation vague. We aim to make all our calls as informative as possible, ensuring that you leave with no unanswered questions.

We would be more than happy to arrange another call with you to clarify any confusion. Our administration team will email you an overview of the previous call, after which we can arrange a callback if necessary.

Avaliado com 4 de um total de 5 estrelas

After asking my questions about this…

After asking my questions about this claim I was satisfied with the experience overall

14 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the kind review! We are thrilled to hear that you have been satisfied with the experience. If you have any further questions please do reach out, we are here to help!

Avaliado com 4 de um total de 5 estrelas

very polite and helpful

7 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the review! We are happy to hear that you have found us polite and helpful. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

Grate

Customer communication

7 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are very happy to hear you have found the experience great. If you need any further support please do reach out!

Avaliado com 1 de um total de 5 estrelas

Terrible company very forceful &…

Terrible company very forceful & argumentative on the phone highly recommended not to use this company

14 de agosto de 2026
Avaliação não solicitada
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Resposta da Consultation Claims

Thank you for taking the time to leave a review.

We’re sorry to hear that your experience with us so far has not met your expectations. We genuinely want to support you and address any concerns you may have, but unfortunately, we have been unable to locate your account using the information provided.

We have therefore requested some additional information via Trustpilot. Once we receive this, we’ll be able to identify your account, get in touch with you directly, and work with you to address your concerns and answer any questions you may have.

We look forward to hearing from you and resolving this for you.

Avaliado com 5 de um total de 5 estrelas

Miss selling car finance

Excellent experience highly recommended

14 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you have found our service excellent. If you do need any further support then please do reach out!

Avaliado com 5 de um total de 5 estrelas

Very polite and helpful in all aspects…

Very polite and helpful in all aspects of the call

12 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the review, we appreciate it. We are happy to hear you found the customer service agent polite and helpful. If you have any further questions please do not hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Constant updates.

6 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you're happy with the updates we send. We aim to keep clients fully informed so it is great to hear we have achieved this.

Avaliado com 5 de um total de 5 estrelas

Very efficient

Happy with the service and followed up each step of the way.

5 de agosto de 2026
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Resposta da Consultation Claims

We appreciate your review! We are very happy to hear that you are happy with the service you have received. Please do reach out if you have any further queries.

Avaliado com 5 de um total de 5 estrelas

Jackie was most knowledgeable

Jackie was most knowledgeable, helpful and friendly

12 de agosto de 2026
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Resposta da Consultation Claims

Thank you for the review! We are happy to hear that you found Jackie knowledgeable. If you need anything further please do reach out!

Avaliado com 5 de um total de 5 estrelas

Update call with Cher

It was informative and straight to the point

12 de agosto de 2026
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Resposta da Consultation Claims

Thank you for leaving a great review! We are thrilled to hear the customer service was informative. If you need anything further please do reach out.

A Experiência Trustpilot

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