Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order.... Ver mais
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Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order.... Ver mais
A empresa respondeu
Je commande régulièrement des verres jetables. Normalement je les reçois en quelques jours, Ma commande faite le 22 novembre n’ayant aucun suivi à jour, j’ai parlé avec 2 personnes qui m’ont confir... Ver mais
I had to wait under 30 seconds to be put though to a rep. James was very polite and attended to my issue promptly (I had mistakenly ordered two sets of lenses instead of one, which he corrected immed... Ver mais
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All companies should take pointers on contacts express! Not only are they the most affordable on the market but they are extremely kind and they all care. Best staff ever and everything always comes o... Ver mais
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Buy Contact Lenses in Canada -- shipped from Canada at the best Canadian price. Buy discount contacts online in Canada that are the same as you get from your doctor, at a much lower price.
Estados Unidos
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Exceptionally bad. The shipping and fulfillment times on their website are lies. Shipping often takes 2-3 times longer than stated. And their customer support is all AI agents with no humans, so it's impossible to get any proper help or support. AVOID AT ALL COSTS
Contact express always impresses me. They ship quickly, never have wrong shipments and always get a nice gift!
I was hesitant about ordering from Contacts Express at first, but after seeing positive reviews across different websites, I decided to try them out. My contacts arrived in just a couple of days, and when I ran into a small issue, their Customer Service team was easy to reach, friendly, and very helpful. They sorted everything out right away. Great experience, highly recommend!
I have been pleasantly surprised by my most recent order with contact express. I find that the prescription is done so well that I am able to see more clearly using my Contacts, than with my glasses. I continue to be impressed by the high-quality of contact lens that I receive every time I order from Contacts express.
Did not refund me for lost package but the customer service rep forced a replacement. What will i do with it since i did not get it on time. Worst customer service.
Easy and convenient. A set it and forget type of subscription.
The time of delivery was wonderful! When I tried to print off the receipts, I wasn’t able. As I was leaving the country, I needed them before I left. I got the darn bot😡. No help at all I finally got in touch with the office and got the receipts the day before I left. That was not a good thing.
Bon service j’aimerais simplement avoir la possibilité d’avoir le site en francais
I was quite content with the ease of placing the order. Very smooth process. However it was the waiting. Almost 2 weeks passed before I heard any news or updates. I ended up contacting them to find out what was going on as this was very unusual, at least for me. I had never experienced delays this late before. Yes I realize my contact lens prescription is a special order but there was no communication whatsoever. When I finally contacted them, I was told that the company had a back order of my brand of contacts and that it should arrive at the end of the month. Enter in the factory of the actual delivery to me would be longer. I was not happy. I needed my contacts. If I had known of the delay beforehand, I would not have placed my order. But imagine my surprise when I asked to cancel my order that my order was shipped. I received them the next day. The contacts are fine. It's the lack of communication and the delay that I didn't like
Price was the most competitive. Check out was simple and contact lenses were exactly as advertised and arrived within 2 business days! Highly recommend.
I was a little worried it might be a fake shop.
Especially since the shipment tracking didn't work at all.
The item (sunglasses) actually arrived. It even took only a few days to get from Canada to Germany.
Trusted Shop.
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