I ordered contact lenses and needed them quickly so paid for expedited shipping. I received an email from their customer service department letting me know my contacts were backordered and would take... Ver mais
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Veja o que dizem as avaliações
Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order.... Ver mais
A empresa respondeu
I had to wait under 30 seconds to be put though to a rep. James was very polite and attended to my issue promptly (I had mistakenly ordered two sets of lenses instead of one, which he corrected immed... Ver mais
A empresa respondeu
Je commande régulièrement des verres jetables. Normalement je les reçois en quelques jours, Ma commande faite le 22 novembre n’ayant aucun suivi à jour, j’ai parlé avec 2 personnes qui m’ont confir... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy Contact Lenses in Canada -- shipped from Canada at the best Canadian price. Buy discount contacts online in Canada that are the same as you get from your doctor, at a much lower price.
Informações de contato
Estados Unidos
- contactsexpress.ca
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've never dealt with a company who has…
I've never dealt with a company who has been so quick to reply and go above and beyond all my expectations !!!
Thank you James

Resposta da Contacts Express
Wow!!!
Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order. Also, lots of respect for them holding the order until it was confirmed the Credit Card I used was ACTUALLY mine! Will be purchasing glasses for my whole family through this company! OUTSTANDING!!!

Resposta da Contacts Express
Great company with excellent staff
We have been dealing with ContactsExpress.ca for over four years for glasses and contacts. We are extremely happy with the service, pricing and products. I spoke to Dennis again today and he was great. He knows his products and answers all my questions expertly. We have recommended you to many others over the past few years.

Resposta da Contacts Express
James was really helpful and nice
James was really helpful and nice

Resposta da Contacts Express
Justin was great
Justin was great! My order went missing and he immediately sent out a new order.
Excellent customer service!!!

Resposta da Contacts Express
Justin was amazing!
Justin was amazing. I made a mistake ordering my contacts, and he took care of it and is sending me replacements. Couldnt have asked for a more pleasant experience. Justin is a great customer service rep :D Hope to speak with him in the future

Resposta da Contacts Express
Wrong contacts
I had a problem with my sons prescription for contacts that was my fault and they immediately sent a return shipping label and expedited a new box of contacts with correct prescription!

Resposta da Contacts Express
Great Customer Service
Chris was super helpful and friendly to resolve a coupon code issue that could not be applied via an online order. Pricing and service was really great.

Resposta da Contacts Express
Wowee!
Wow! Talk about a pleasant customer service experience, totally made my day! I had one pair of contacts left and my order came in 2 days. The individual that served me, Tony B, was courteous, uplifting, made me feel special, and totally diffused my situation. 100%

Resposta da Contacts Express
Just wanted to say thank you for fixing…
Just wanted to say thank you for fixing the problem so quickly amazing company with amazing prices and great customer service i won't be shopping anywhere else for contacts thank you again

Resposta da Contacts Express
Excellent example of customer service
I recently decided to give contacts express a try and was delighted with the fast delivery and they had even sent me a complimentary pair of glasses!
Unfortunately, I hard ordered the wrong prescription so I wrote to their team and got a response the following morning ( I had sent a message around 8pm).
Amanda responded quickly and was very kind in assisting me. We'll done Amanda and the contacts express team!

Resposta da Contacts Express
Justin was very kind and knowledgeable…
Justin was very kind and knowledgeable today . Always a pleasure to order from this company. Thanks!

Resposta da Contacts Express
The best experience with this company
The best experience I've had with any company! I made an error on an order and not only did they allow me to return the items but they fixed my order and shipped it without even asking. I thought I wasn't going to get much help but the customer service team were so nice!! Looking forward to shopping here more often for contacts and glasses :)

Resposta da Contacts Express
Customer Service is very good
I have had two reasons to contact their customer service (one my fault, the other a shipping issue). Both times their customer service was easy to get a hold of and very accommodating.

Resposta da Contacts Express
Speed it up.4 days to send it out is…
Speed it up.4 days to send it out is not "arriving in 2-4 business days".You lied about how long you take.I can deal but you call yourselves 'express'.Disappointing.

Resposta da Contacts Express
I would like to say thank you to James…
I would like to say thank you to James .It was pleasure to talk to him. He easily solved my problem.

Resposta da Contacts Express
The team always goes the extra mile
The team always goes the extra mile. I have been a customer since moving to Canada. The customer/client always comes first.

Resposta da Contacts Express
Excellent Customer Experience
I called because I wanted to make sure I submitted my daughter’s prescription accurately. Sure enough I had made a mistake, but Francis was super helpful and corrected my order. He was very friendly and made sure the prescription for her contacts were exact.

Resposta da Contacts Express
Tommy T was amazing!
Tommy T was absolutely amazing helping me troubleshoot my order. Thank you so much for your help Tommy. Even though we interacted through chat, it didn’t feel like a distant customer service interaction. You were kind and personable!

Resposta da Contacts Express
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