Had a great experience with Will. He was very helpful and understanding of my situation. I don’t write reviews, but Will seemed to go the extra mile and I felt like he has earned this 5-star. Wife... Ver mais
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Veja o que dizem as avaliações
CoolCabanas is the best beach product to ever come along! So simple to use for both assembly and pulling down. I continue to be amazing how these hold up when the wind picks up. What is truely impr... Ver mais
I reached out to their customer service about the carry bag handle and strap ripping. Will quickly responded and after review sent me a replacement. The easy communication and follow through shows t... Ver mais
Wonderful experience with Cool Cabanas customer service. My issue was a lost product and the representative explained how to get a replacement . We have completely love out Cool Cabanas and their cu... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
CoolCabanas open to 8’x8’ (2.4x2.4m), fold to a compact 38” (98cm), smaller versions fold to just 33” (82cm) and open to 6'6". Light and Easy for 1 person to use CoolCabanas patented fold and timeless design allows cooling breeze to flow and not blow a...
Informações de contato
Great customer service
Great customer service. Great product. Highly recommend.
Outstanding customer service
Outstanding customer service. Had an issue that was quickly resolved. You guys are the best.
Amazing product & service
Amazing product, but even better service!!! Worked with Will who will keep me a customer for life.
Really love our tent
Really love our tent! Easy set-up
Had an issue with the spike during a beach day. The company responded
Quickly and provided us with a free replacement item!
Phenomenal customer service
CoolCabanas customer service is phenomenal! I reached out about a bent spike, and they immediately told me to order a replacement—then refunded me within a day. Hands down the best beach tent out there!
As a mom of two littles
As a mom of two littles, going to the beach can be challenging. I have been to the beach many times with my cool cabana tent, and it has made my trips so much easier and pleasant. The tent is easy to transport and put up! Just enough shade for my family and I to enjoy a day in the sun!
Outstanding Product and great Customer Service
I received a large Cool Cabana as a gift from my daughters who know I love the beach. It is fantastic! Super high quality and so very easy to use. These are worth the price - so don’t skimp on a cheap knock-off. Additionally , the customer service is outstanding. My cabana bag had some stitching issues and was unraveling- they immediately sent me a replacement. Shipping was super fast. This is a great product and a great company with super nice and helpful staff. Get one or two today !! I am sure you will love it !! I love a company that stands behinds it product !
Coolcabana spike and pole
We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!
My family and I love these cabanas
My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!
This a a great product-especially at…
This a a great product-especially at the beach! Very easy to set up. This company is top notch with their customer service!
Broken Red Straps on Carry Bag
After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!
I love my Cool Cabanas so much!!
I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)
Excellent customer service
Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!
Beach day must have!
I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!
Great service
We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!
What a great company
What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!
Top Notch Quality, Ease, and Customer Service!
The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.
Great customer service
After a guest bent the center pole of our cabana (on the first day of use) due to high winds, Will responded immediately with a credit for a replacement pole. Great service. Highly recommend!
What a great company that stands by products!
What a great company, there was a break in one of the poles after using and perhaps user (husband) error, they directed me to the correct piece to order and credited back to my account too! I will be back for more products in the future!
Great customer service
Great customer service. This company stands behind their product.
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