Ordered a portable Air con unit for my sons bedroom, as he spends a lot of time gaming or editing videos for his Youtube channels. So with the recent heatwave we needed something to cool his roo... Ver mais
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Veja o que dizem as avaliações
A smooth and excellent service from an excellent company. When I went to collect the product I had ordered, the really cool guy that gave it to me gave me a fist bump, and I felt really welcome. Offer... Ver mais
Fantastic customer service! I would 100% recommend this company. I placed my order one day and received it the very next day at no additional cost. That's what I call excellent customer service. I'... Ver mais
I've had my Lux Air Portable Air Conditioning Heat Pump - 3.5kW (12000 Btu) for 6 months now and couldn't be happier. For me personally it was easy to browse the site for a unit suitable for me, order... Ver mais
Detalhes da empresa
Escrito pela empresa
We are the UK's leading supplier of air conditioning, catering to heating and cooling requirements in residential and commercial spaces. Our commitment to customer satisfaction drives us, as we strive to provide a reliable, professional, and friendly service. As a prominent renewable energy supplier in Britain, we offer competitive prices without compromising on energy efficiency. Our extensive range of climate control products ensures we cater to all domestic and commercial requirements, making us your go-to destination for heating and cooling solutions. We are entrusted by the leading brands across the cooling & heating industry.
Informações de contato
Unit 7 Kenfig Industrial Estate, SA13 2PE, Margam, Reino Unido
- 01656 838797
- sales@cooleasy.co.uk
- cooleasy.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A smooth and excellent service
A smooth and excellent service from an excellent company. When I went to collect the product I had ordered, the really cool guy that gave it to me gave me a fist bump, and I felt really welcome. Offered to carry the product out to the car for me. Excellent service, thank you very much.
This product is Cool and ordering was Easy
Ordered a portable Air con unit for my sons bedroom, as he spends a lot of time gaming or editing videos for his Youtube channels. So with the recent heatwave we needed something to cool his room down.
Ordered the Lux Air KYR-07CO which my son has found works great. He uses it about 4 times a day to regulate his room temperature. You certainly notice the difference within a few minutes of it going on.
CoolEasy website was well laid out and we were kept informed with each stage of the purchase/delivery. Only thing that we have had issues with is registering the units warranty as the web link on the instruction booklet does not work.
Other than that would definitely recommended CoolEasy to family and friends
Great!
The person who handled my order was friendly, helpful and quick! Super speedy delivery and great customer service couldn’t recommend enough
Simple process
Simple process, great product and quicker than expected delivery - thank you.
Great Service
Disappointing service—still waiting for my order.
I ordered an air cooler that was advertised with next-day delivery. A full working week has now passed, and I still have not received the product I paid for. To make matters worse, customer service has been completely useless. I was promised a delivery update, but nobody ever got back to me. Let's just say I am a very unhappy customer right now and would not recommend buying from them.
Fantastic customer service
Fantastic customer service! I would 100% recommend this company.
I placed my order one day and received it the very next day at no additional cost. That's what I call excellent customer service. I'll definitely be ordering from them again!
One of the best companies I’ve dealt…
One of the best companies I’ve dealt with. Will definitely buy from them again
Good professional advice
Good professional advice, easy to order and great delivery of a unit on a palette.
customer service was brilliant as well…
customer service was brilliant as well as the delivery

Resposta da CoolEasy Ltd

Resposta da CoolEasy Ltd
Easy process and spot on delivery
Easy process and spot on delivery, stand out was customer service that replied to an email within an hour or so on a Friday, thats top service.
Very easy app to use and place an…
Very easy app to use and place an order. The goods arrived next day as stated really good service. We haven’t really had the weather yet to use the AC but we haven’t turned it on and tried out all th controls which do as they should.
Ordered few bits now very helpful lots…
Ordered few bits now very helpful lots of updates always arrive well packaged
Air Conditioning Unit
I was looking for a home air-conditioning unit. I came across Cool Easy on my research results. I left a voice mail on there customer service voice mail. I got a call back from Euan and he spent almost 1 hour talk to me about the options for home air con. I live on a council flat so portal air conditioning was the only option for me. Euan was patient and very helpful with explaining all the products. I needed my time to research the options. I decided on the Lux Air Portable Air Conditioning Heat Pump - 3.5kW (12000 Btu).
I had it arrived to day and it was set up with in about 40 minutes by the time I put the hose together, and placed on the window mesh cover. Euan is a lovely staff member. I sent him an email with how I setup my Air conditioning unit and asked how to setup the water hose. Euen sent me an email with the guide. Grate customer service and very happy with the product. As I have Autism and Adhd I get very hot when sleeping and the air conditioning is key plus the summer will be here in a few months.

Resposta da CoolEasy Ltd
Problems resolved immediately - amazing service.
I had a couple of problems with the order and CoolEasy did not hesitate to resolve the problem quickly and at no cost to myself. Fantastic and responsive service. I would highly recommend them as a supplier since this is always one of your biggest concerns - what happens if things don't go to plan.
Fast delivery with a good product I…
Fast delivery with a good product I would recommend to anyone
Excellent company
Great website, excellent and easy going staff, the aircon was delivered as per request. Very happy with my purchase.
Very pleased with the heater
Very pleased with the heater. Nice to have something well built
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