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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Ordered a portable Air con unit for my sons bedroom, as he spends a lot of time gaming or editing videos for his Youtube channels. So with the recent heatwave we needed something to cool his roo... Ver mais

Avaliado com 5 de um total de 5 estrelas

A smooth and excellent service from an excellent company. When I went to collect the product I had ordered, the really cool guy that gave it to me gave me a fist bump, and I felt really welcome. Offer... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service! I would 100% recommend this company. I placed my order one day and received it the very next day at no additional cost. That's what I call excellent customer service. I'... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've had my Lux Air Portable Air Conditioning Heat Pump - 3.5kW (12000 Btu) for 6 months now and couldn't be happier. For me personally it was easy to browse the site for a unit suitable for me, order... Ver mais

Detalhes da empresa

  1. Fornecedor de Sistemas de Ar Condicionado
  2. Loja de Ar Condicionado

Escrito pela empresa

We are the UK's leading supplier of air conditioning, catering to heating and cooling requirements in residential and commercial spaces. Our commitment to customer satisfaction drives us, as we strive to provide a reliable, professional, and friendly service. As a prominent renewable energy supplier in Britain, we offer competitive prices without compromising on energy efficiency. Our extensive range of climate control products ensures we cater to all domestic and commercial requirements, making us your go-to destination for heating and cooling solutions. We are entrusted by the leading brands across the cooling & heating industry.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(62)

49 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A smooth and excellent service

A smooth and excellent service from an excellent company. When I went to collect the product I had ordered, the really cool guy that gave it to me gave me a fist bump, and I felt really welcome. Offered to carry the product out to the car for me. Excellent service, thank you very much.

24 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

This product is Cool and ordering was Easy

Ordered a portable Air con unit for my sons bedroom, as he spends a lot of time gaming or editing videos for his Youtube channels. So with the recent heatwave we needed something to cool his room down.

Ordered the Lux Air KYR-07CO which my son has found works great. He uses it about 4 times a day to regulate his room temperature. You certainly notice the difference within a few minutes of it going on.

CoolEasy website was well laid out and we were kept informed with each stage of the purchase/delivery. Only thing that we have had issues with is registering the units warranty as the web link on the instruction booklet does not work.

Other than that would definitely recommended CoolEasy to family and friends

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Great!

The person who handled my order was friendly, helpful and quick! Super speedy delivery and great customer service couldn’t recommend enough

23 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Disappointing service—still waiting for my order.

I ordered an air cooler that was advertised with next-day delivery. A full working week has now passed, and I still have not received the product I paid for. To make matters worse, customer service has been completely useless. I was promised a delivery update, but nobody ever got back to me. Let's just say I am a very unhappy customer right now and would not recommend buying from them.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service! I would 100% recommend this company.

I placed my order one day and received it the very next day at no additional cost. That's what I call excellent customer service. I'll definitely be ordering from them again!

21 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

customer service was brilliant as well…

customer service was brilliant as well as the delivery

3 de junho de 2026
logotipo da CoolEasy Ltd

Resposta da CoolEasy Ltd

Hi John, thank you for taking the time to leave a review! We are glad to hear that we were able to assist you with your orders and that everything was delivered quickly. Should you ever need further assistance from us please let us know.

Thank you again for choosing CoolEasy!

Avaliado com 5 de um total de 5 estrelas

Great service fast delivery amazing A+++

Great service fast delivery amazing A+++

26 de maio de 2026
logotipo da CoolEasy Ltd

Resposta da CoolEasy Ltd

Thank you so much for the review!

We are glad to hear that we were able to assist with your purchase of your portable Air Conditioner, and that it arrived quickly without delay.

Should you ever require additional assistance, do not hesitate to contact us. Thank you again for choosing Cool Easy!

Avaliado com 5 de um total de 5 estrelas

Very easy app to use and place an…

Very easy app to use and place an order. The goods arrived next day as stated really good service. We haven’t really had the weather yet to use the AC but we haven’t turned it on and tried out all th controls which do as they should.

23 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Air Conditioning Unit

I was looking for a home air-conditioning unit. I came across Cool Easy on my research results. I left a voice mail on there customer service voice mail. I got a call back from Euan and he spent almost 1 hour talk to me about the options for home air con. I live on a council flat so portal air conditioning was the only option for me. Euan was patient and very helpful with explaining all the products. I needed my time to research the options. I decided on the Lux Air Portable Air Conditioning Heat Pump - 3.5kW (12000 Btu).

I had it arrived to day and it was set up with in about 40 minutes by the time I put the hose together, and placed on the window mesh cover. Euan is a lovely staff member. I sent him an email with how I setup my Air conditioning unit and asked how to setup the water hose. Euen sent me an email with the guide. Grate customer service and very happy with the product. As I have Autism and Adhd I get very hot when sleeping and the air conditioning is key plus the summer will be here in a few months.

27 de março de 2026
Avaliação não solicitada
logotipo da CoolEasy Ltd

Resposta da CoolEasy Ltd

Thank you so much for your thoughtful and detailed review!

We’re really pleased to hear that Ewan was able to support you so thoroughly and patiently while you explored your options. It’s important to us that every customer feels informed and comfortable before making a decision, so it’s great to know he made that process easier for you.

We’re also glad your Lux Air Portable Air Conditioning Heat Pump arrived safely and that you were able to get everything set up without too much trouble. It’s good to hear the follow-up support helped as well - Ewan will be delighted to know his guidance made a difference.

Your feedback about how important the unit is for your comfort, especially with warmer months approaching, really means a lot. We’re very happy to know the product is already helping, and we hope it continues to make your space much more comfortable.

If you ever need any further assistance, please don’t hesitate to reach out - we’re always here to help.

Thank you again for choosing Cool Easy!

Avaliado com 5 de um total de 5 estrelas

Problems resolved immediately - amazing service.

I had a couple of problems with the order and CoolEasy did not hesitate to resolve the problem quickly and at no cost to myself. Fantastic and responsive service. I would highly recommend them as a supplier since this is always one of your biggest concerns - what happens if things don't go to plan.

16 de março de 2026
Avaliação não solicitada

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