Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Ver mais
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Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Ver mais
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Ver mais
Detalhes da empresa
Escrito pela empresa
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Informações de contato
20-22 Wenlock Road, N1 7GU, Islington, Reino Unido
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
4,8
Excelente
309 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Great website & company!
Easy to order, fast delivery and we love our aroma kit! Perfect gift for my husband, thank you so much!
29 de julho de 2022
Very pleased with product and service…
Very pleased with product and service is first class. First time I have ever seen personal post delivery follow up.
25 de julho de 2022
Avaliação não solicitada
New Climadiff…
Ordered a new Climadiff wine cabinet and the communication was very good even though the product was a little delayed.
Delivery seamless and a couple of queries dealt with promptly by Sarah - would recommend
25 de julho de 2022
Very good and efficient service
Very good and efficient service. Great prices. Excellent customer support. First rate. Would use again.
24 de julho de 2022
Responsible and efficient
Ordered some wine glasses and unfortunately, one broke on transit. Cooler somm was understanding and very efficient, and I got my refund swiftly. The service was perfect
23 de julho de 2022
Very good service from Sarah.
22 de julho de 2022
Excellent and responsive service
Excellent and responsive service. I needed the Fridge delivered by a certain date and they were able to promise and deliver on time. Very good company to work with.
21 de julho de 2022
Avaliação não solicitada
Great Customer service always keep you…
Great Customer service always keep you up-to-date Great products great price will definitely use again.
20 de julho de 2022
Avaliação não solicitada
Excellent service from start to finish
Excellent service from start to finish, despite the customer changing the delivery times multiple times!
Showed great flexibility, and a first rate product. Highly recommend.
20 de julho de 2022
Avaliação não solicitada
Very efficient
I was kept aware of delivery and contacted to confirm driver was on the way
18 de julho de 2022
Excellent and fast service!
Excellent customer service and fast delivery. Very please with my new wine chiller.
12 de julho de 2022
Avaliação não solicitada
Quick delivery and some good advice via…
Quick delivery and some good advice via the phone on a wine fridge for our kitchen. The fridge looks great in our kitchen and the delivery men were also helpful giving advice on the fridge.
6 de julho de 2022
Avaliação não solicitada
Disappointing
Website said they had 2 in stock. I bought one. 24 hours later I hadn’t heard anything about delivery. Website said 1 in stock. 30 hours later email to say out of stock. They are trying to sort it out but it is disappointing
5 de julho de 2022
Resposta da Coolersomm
Hello Richard,
I do apologise with the issue we had with your particular order. Luckily the wine cooler is now arriving sooner than we estimated so this one will be resolved soon. Thanks for your patience on this one and sorry it did take us a while to sort it out.
Sarah
Sarah
Great service from Coolersomm
Informative and easy to navigate web site and payment system. Good information about order and tracking. Speedy delivery of two days. I would use the company to buy more products
30 de junho de 2022
Very good service.
Sarah was always helpful and responded quickly to my emails. Delivery was on time and painless. All packaging removed and the wine cooler was set us and balanced on the floor for me.
27 de junho de 2022
Avaliação não solicitada
Dunavox wine fridge
Great thanks Sarah for your help on the choices for me needs
Not arrived yet but looking forward to it
25 de junho de 2022
Good looking
Good looking, nice quality, quiet. Total capacity, while perhaps technically correct, is overstated.
23 de junho de 2022
Resposta da Coolersomm
Hi William,
Thanks for the positive review. I think you're reviewing one of our wine coolers here rather than our service however I'll address it so as to be clear and hopefully helpful.
The capacities stated come from the manufacturers directly and are quoted in bordeaux shaped bottles. The reality is, as you correctly state, if you deviate from standard bordeaux bottles the max capacity begins to reduce and if you have lots of burgundy or champagne or rhone shaped, wide bottles, it can decrease by as much as 20%+.
In any case, thank you for the feedback, sadly we'll never be able to state anything other than the Bordeaux shaped bottle capacity as we'll never know the starting or evolving quantity of different wines a person will have. Perhaps a good tool for us to develop would be a capacity estimator based on the bottle types you have.
All the best with your new wine cooler
Sarah
Excellent Service
Very happy with my Wine Fridge. Sarah at Coolersomm was very helpful with the purchase of my Montpellier WC166X
21 de junho de 2022
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