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Co-op Insurance Avaliações 

4.367
•
O TrustScore é 4.5 de um total de 5

4,4

Companhia de seguros
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I held the pet insurance policy with CO-OP last year. At renewal price nearly doubled (no claims made and dog still Only 5). Found the identical policy with CO-OP on comparison site much cheaper than... Ver mais

Avaliado com 5 de um total de 5 estrelas

Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞 Good old Co op came to m... Ver mais

Avaliado com 5 de um total de 5 estrelas

No fuss, no problem. Straight forward & very competitive. I missed something & had to ring up but easily put right & would certainly recommend coop car insurance.

A empresa respondeu

Detalhes da empresa

  1. Companhia de seguros
  2. Seguradora de Automóvel
  3. Agência de seguros domiciliares
  4. Agência de seguro de vida
  5. Seguradora de Animais
  6. Seguradora de Viagem

Sobre Co-op Insurance

Escrito pela empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,4

Todas as avaliações

(4.367)

1.118 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

I was able to get my car insurance very…

I was able to get my car insurance very quickly.

16 de julho de 2026
Avaliação não solicitada
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Resposta da Co-op Insurance

Hi Alistair

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.

Leanne

Avaliado com 1 de um total de 5 estrelas

Mum passed away - they cancelled buildings insurance with a few hours notice - Disgusting

My Mum passed away and I am next of kin and was dealing with funeral arrangements etc. I phoned them as the buildings insurance had been with them for many years. I explained that she had passed away and I wanted to ensure the insurance was ok. They immediately said that the underwriters they were using would not insure an unoccupied property and it would be cancelled from midnight that day. I then had to spend valuable time finding a suitable insurer in the middle of everything else.
Co op used to be ethical until they sold this business to an American Company in 2020. Do not be fooled into thinking this is the old Co-op, they are just using the name as part of the deal. Disgusting service, only interested in profits!!
Contents insurance was with Saga and they just continued it as they appreciated the situation.

15 de julho de 2026
Avaliação não solicitada
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Resposta da Co-op Insurance

Hi Paul

Thanks for taking the time to leave us your review. We're sorry to hear your mother has passed away. I can see we tried to update the occupancy to unoccupied which was a decline with the underwriter and a new quote was offered to you. Unfortunately not every underwriter covers unoccupied properties, we will call you to discuss your concerns further.

Kind regards
Leanne

Avaliado com 5 de um total de 5 estrelas

Rubena was very helpful

Rubena was very helpful

15 de julho de 2026
Avaliação não solicitada
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Resposta da Co-op Insurance

Hi Sandra

Thanks for taking the time to leave us a 5 star review! It's great to hear you're happy with the service provided by Robina. I will pass on your lovely comments.

Kind regards
Leanne

Avaliado com 2 de um total de 5 estrelas

Lots of expensive admin fees

Lots of expensive admin fees! I tried to add a temporary named driver but the fees made it unfeesable. I switched vehicles and they bumped up the Premium way more then they competitors. Thats not problem, however when I wanted to switch insurers there fees were about £80 so i would lose money by switching .I then forgot to cancel the auto renewal so they charged me and extra £35 even though I am well within the cooling off period. I cant comment on the cover as never had to make a claim but I imagine there is a victim fee of £100

14 de julho de 2026
Avaliação não solicitada
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Resposta da Co-op Insurance

Good afternoon Grace

Thank you for taking the time to share your feedback. We're very sorry to hear you're unhappy with the admin fees that were charged. We have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.

Kind regards

Aysha

Avaliado com 5 de um total de 5 estrelas

Excellent and very helpful

Excellent and very helpful

9 de julho de 2026
Avaliação não solicitada
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Resposta da Co-op Insurance

Hi Dawn

Thank you for leaving us a good review. We look forward to serving you again in the future and continuing to provide you with excellent service.

Kind regards

Aysha

Avaliado com 5 de um total de 5 estrelas

excellent thankyou emma

7 de julho de 2026
Avaliação não solicitada
logotipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Neil

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided by Emma. Thanks for insuring with us.

Kind regards
Leanne

Avaliado com 5 de um total de 5 estrelas

It was so quick & easy to do

It was so quick & easy to do & more to the point it came in lower than most for costs. I welcomed the discount as I am a coop card holder. In this economic climate it was refreshing to get that too. Thanks

11 de julho de 2026

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