For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... Ver mais
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Very polite staff. I made 2 genuine claims with in a few weeks. It really was no problem with them. I would have no problem recommending CO OP to anyone who is looking for insurance. Thankyou Jenn... Ver mais
A empresa respondeu
I held the pet insurance policy with CO-OP last year. At renewal price nearly doubled (no claims made and dog still Only 5). Found the identical policy with CO-OP on comparison site much cheaper than... Ver mais
A empresa respondeu
Detalhes da empresa
- Companhia de seguros
- Seguradora de Automóvel
- Agência de seguros domiciliares
- Agência de seguro de vida
- Seguradora de Animais
- Seguradora de Viagem
Sobre Co-op Insurance
Escrito pela empresa
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informações de contato
Reino Unido
- coop.co.uk/insurance
4,4
Excelente
4 mil avaliações
Pede aos clientes que avaliem
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Very easy to set up new policy
19 de junho de 2026
Resposta da Co-op Insurance
We're so happy to hear that setting up your new policy was a very easy process for you. We truly appreciate your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐾
Great cover for a great price.
Great cover for a great price.
Would highly recommend!
1 de julho de 2026
Easy to navigate and complete the form
Easy to navigate and complete the form. Questions were clearly worded.
2 de julho de 2026
So easy to use.
1 de julho de 2026
The user interface was quite clunky
The user interface was quite clunky, and when I went to get some vital information, I returned to find that I had been logged out and all my previous entries had been lost - not something I expect in 2026. 2FA codes supposedly sent did not arrive. Eventually, however, I ended up with more insurance for significantly less annual premium, so my perseverance did pay off. The acid test, though, is how well or not they deal with any claim in future: not something this review can capture.
3 de julho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Hello
Thanks for taking the time to leave us your review. We're sorry to hear you was experiencing issues and I'm glad to hear this has now been resolved. Thanks for insuring with us!
Kind regards
Leanne
Straightforward
Straightforward, easy to set up the policy, cheaper than my previous company
16 de junho de 2026
Resposta da Co-op Insurance
We're so glad to hear that setting up your policy was straightforward and that our pricing is competitive. Thank you for your kind words!
The website was so easy
The website was so easy . No unnecessary questions. Just insurance and nothing else. And so cheap? One third of the price of the post office. I’m very, very happy.
30 de junho de 2026
Very helpful and gave excellent sirvice
1 de julho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Hi Reg
Thank you for leaving us a review. We're really pleased we could provide you with the service you were looking for. We'd be happy to help again anytime.
Kind regards
Aysha
Great customer service
Had to make a small change to the policy and the process was very easy annd efficient, the admin fee was also waved which was greatly appreciated. Very friendly service.
29 de junho de 2026
Cancelled auto-renewal...got charged TWICE!
I got a reminder for the renewal of my Co-op car insurance policy but had a better offer elsewhere. So I logged into my Co-op account and clicked to turn off auto renewal and all seamed well. Later that week I got a meassage saying my policy had been renewed against my wishes and upon checking my bank account saw that not only was there a pending full payment for the unwanted policy but there were TWO pending payments, they charged me TWICE!
I contacted customer services who said they would cancel the policy and sort it all out, unfortunately the first payment has now cleared the second is still pending.
Second call claims I should be refunded once BOTH payments have cleared but it could take up to 14 days!!!
What a shambles, be careful it you try to leave Co-op Insurance they may take unauthorised payments from you.
23 de junho de 2026
Avaliação não solicitada
Resposta da Co-op Insurance
Hi Rob
Thanks for taking the time to leave us your review. I'm sorry to hear your policy was renewed in error and two payments have been taken from your bank account. I have passed your details over to the relevant team who will be in touch to discuss your concerns further.
Kind regards
Leanne
Simple straight forward insurance at a…
Simple straight forward insurance at a reasonable price....no fuss no gimmicks many thanks!
28 de junho de 2026
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